Patients
Reviews of Sydney Top Dental.
Ho Chi Minh City, Vietnam. 228 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Sydney Top Dental is a well-established Ho Chi Minh City implant clinic with a verifiable lead dentist credential (MSc University of Sydney), ZAGA affiliation, and unusually comprehensive tourist logistics including airport pickup, accommodation coordination, and daily transfers. The review pool shows zero verified reviews across 228 total and contains a suspect review from an account bearing the clinic name, which reduces confidence in the rating. A single 2-star review alleges post-deposit drop-off in senior doctor involvement, worth noting for high-spend patients.
Authenticity
5/10Baseline 7: real clinic, named doctors, specific procedure reviews. -2 medium manipulation: 0 verified of 228, one review from account named after clinic, heavy coordinator-praise pattern.
Treatment quality
6/10Baseline 7: all-on-6, zygomatic, zirconia described specifically; one infection case handled. -1 manipulation-linked quality uncertainty; one 2-star reports post-deposit doctor bait-and-switch.
Cleanliness
7/10Baseline 7: multiple reviews cite clean, modern facility; District 1 Vinhomes location implies premium standard. No negative cleanliness reports. Final 7.
Team
7/10Baseline 7: Dr. Hai holds verifiable MSc Univ of Sydney + ZAGA + ITI memberships. Harvard listed as certificate not degree. Four named doctors. Dr. Long credentials are vague.
Price value
7/10Baseline 7: many reviews cite strong savings vs Australia/NZ; full-package tourism model adds perceived value. No price list published. Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, fast-track customs, accommodation/flight booking, daily hotel transfers, English-speaking coordinators, WhatsApp pre-trip, District 1 hotel district. Exceptional.
What comes up well
- Dr. Nguyen Ngoc Hai holds verifiable MSc from University of Sydney and ZAGA Center status
- Full-service tourist logistics: airport pickup, fast-track customs, accommodation, daily transfers
- Handles complex cases: zygomatic implants, all-on-6, full-arch rehabilitation
- District 1 Vinhomes Golden River branch suits hotel-based international visitors
- English-speaking named coordinators praised repeatedly for pre- and post-op support
Points to weigh
- 0 verified reviews across 228 total; one 5-star review posted by account named after the clinic itself
- One 2-star review alleges senior doctor absent after deposit; follow-up handled by unqualified assistants
- Harvard credential marketed as certification without clarifying it is a short-course certificate program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 228 reviews
Imagine traveling ½ around the world to a country you cannot speak the language. You require hours of major surgery. You make a few calls. Do some research. Then you happen to sit-down for lunch next to a stranger. Strike up a …
Reply from the clinic
Thank you so much for sharing your thoughtful review 💙 We’re truly delighted to hear about your positive experience with our team, especially with Kate. Your kind words mean a lot to us. … More
I cannot speak highly enough of this dental practice. I have always had a fear of dentists I am very sensitive to any work I have ever had done emotionally and physically this treatment 5 crowns, bridge and whitening The Care, compassion …
Reply from the clinic
Dear Kerrie, Thank you so much for your beautiful review and for sharing your journey with … More
We had amazing support from Kate and the staff at Sydney Top Dental. She was professional quick responding and made us feel supported throughout the whole process. Kate organised everything we needed from treatment down to looking after …
Reply from the clinic
Thank you so much Joanna for your kind and thoughtful review 💙 We’re truly delighted to know that you and your family felt cared for every step of the way. Kate takes great pride in making sure each patient feels supported and she’ll be … More
Amazing people and amazing service highly recommend Sydney Top Dental
Reply from the clinic
Thank you so much Anita for your kind words 💙 We’re so happy to know you had a wonderful experience with our team. Your support truly means a lot, and we can’t wait to welcome you again whenever you’re back in Vietnam. … More
I had dental implants done at Sydney Top Dental, and the experience was outstanding from start to finish. Viktor, who cared for me throughout the process, was incredibly supportive, attentive and genuinely kind. His professionalism and …
Reply from the clinic
Dear Geraldine, Thank you for your heartfelt review and for sharing such beautiful photos 💙 Your … More
10/10 can't complain literally about anything, dude the doctor so professional, dude in their 30s having the experience like in their 60s. The translator is so based, they are like your bro the assistant is so sweet, they might as well cause me diabetes and Like I said, 10/10 highly recommend no cap. fr fr.
Reply from the clinic
Thank you very much for your review on Google Maps! We greatly appreciate your support and feedback. If you have any further questions or need assistance, please get in touch. We are here to help! We hope and are honored to accompany you
On holiday with wife and wanted to get a few missing teeth done and redo my front veneers that I done years go in Australia and Liam and his team ended giving a few options that were affordable and would see better and more durable results. Thank you Liam and your team for giving expert advice and worked to my budget 🙏 …
Reply from the clinic
Al-Duane, thank you so much for your thoughtful review. We are glad you and your wife felt well cared for during your holiday in Vietnam 🌸. … More
Very excellent staff, professional service ! Very helpful follow up , from service agent. Just got some crowns done. Planing to come back for implants to replace a plate at Sydney Top Dental.
Reply from the clinic
Gavin, thank you for your kind words. We are delighted to hear you are happy with your crowns and the professional support from our team 🙌. … More
I was so impressed with the quality of workmanship and support I received before during and after getting treatment done. Its ten out of ten for me thankyou so much for my brand new smile Churrrrr Liam
Reply from the clinic
Brian, thank you so much for your awesome review. We are thrilled that you felt fully supported before, during, and after your treatment 🙌. … More
I can't give enough praise with the support and service I received from Sydney Dental. From the first communication through social media to being picked up from the airport then to the hotel and then to the dental clinic everything and …
Reply from the clinic
Cedric, thank you so much for your detailed and kind review. We are delighted to know you felt supported from the very first message to sightseeing around Ho Chi Minh City 🙌. … More
Went to Vietnam from Australia for dental treatment and what a great decision that was. Work quality is excellent and great prices. You also have one of there team from start to finish look after you. We had Selina who did everything from …
Reply from the clinic
Katie, thank you so much for your beautiful words. We are thrilled that coming to Vietnam for dental treatment turned out to be such a great decision 🌸. … More
Posting by Narelle Demery I would like to thank Sydney Dental and particularly Liam who looked after me …
Reply from the clinic
Dear Narelle, Thank you so much for your kind words 💙 We’re so happy to hear that you felt … More
From the initial contact and the decision making process the practice was informative and honest with all the clarifications I had. Extremely helpful and professional in every way possible Liam my contact was always available for any …
Reply from the clinic
Ryan, thank you for taking the time to share such a detailed and thoughtful review 💙 We’re thrilled to know your experience was smooth, well-explained, and met your expectations from start to finish. … More
TERRIBLE EXPERIENCE – WOULD NOT RECOMMEND THIS PLACE! Service Experience: …
Excellent service all around from the day I arrived to the last day. Liam you the man!! Recommend you any day.
Reply from the clinic
Claudia, thank you so much for your amazing words 💙 We’re thrilled to know you had a great experience from start to finish. … More
I initially went to Vietnam to Sydney Top Dental to be a support for my daughter Lara, who was getting all her teeth done. While I was there, I thought I would get them to look at my teeth too. I didn't need no where the amount of work …
Reply from the clinic
Christina, thank you so much for sharing your story 💙 It’s wonderful to hear that both you and Lara had a positive experience with us. … More
A truelly sensational experience!!! Very fast, Affordable & professional highly recommend
Reply from the clinic
Daniel, we’re so happy to know your experience was smooth, fast, and exceeded expectations. Thank you for your great feedback, your trust and recommendation mean a lot to … More
Everyone was fantastic from the time we got picked up, the treatments, Selena and all her amazing assistance with everything including arranging all the flights accommodation and even a tour. Beautiful people and a beautiful country. See you in 6 months
Reply from the clinic
Dear Owen, Thank you so much for your kind review 💙 We’re so happy to hear you had a … More
STAY AWAY FROM THIS DENTAL CLINIC A type of dental clinic that favors foreigners, foreign customers will have someone who knows English to take care of them, even wait with them, take them to …
From the first email to the last appointment was nothing but amazing. The whole experience could be nothing but 5 star. Liam is outstanding a true credit to your company!!!! I could not be happier. Everybody was lovely and welcomimg. …
Reply from the clinic
Michelle, thank you so much for your beautiful review 💙 We’re truly thrilled to know that your journey from the very first email to the final appointment was such a positive one. … More
made an appointment and waited for 2 hours without any explanation. When asked, this department blamed the other department. It's like a combination of several dental clinics so the working parties don't match, including dysney, AI or …
Reply from the clinic
First and foremost, the clinic team would like to sincerely apologize to Ms. Ty Nguyen for the unsatisfactory experience during her appointment on September 20th. … More
Cant not recommend the Team at Sydney Top Dental enough! Best dental experience I ever had in my whole entire life after being traumatised when I was a child. …
Reply from the clinic
Shannah, thank you so much for your beautiful words and for trusting our team with your full-mouth restoration. Reading how you felt supported and comfortable throughout the whole 9-day journey makes us feel so proud and grateful. … More
I find it hard to put into words the gratitude I have for Sydney Top dental!!! From the beginning welcoming us in just like family, checking in on us even organising tours they really did go above and beyond for Mum and I. …
Reply from the clinic
Lara, thank you so much for your heartfelt review and for letting us be part of your journey. Reading your words and seeing you and your Mum smiling so beautifully makes our whole team so happy 💕. … More
I had the best experience at Sydney Dental in Vietnam! I went in for a new mouth guard for overnight teeth grinding, and the service was incredibly efficient — they took the measurements and delivered it to my hotel the same day! I’m very …
Reply from the clinic
Jenny, thank you so much for your wonderful feedback. We are delighted to know that your mouth guard was made and delivered to you the same day, bringing both comfort and peace of mind 😊. … More
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