Patients
Reviews of Svedent.
Sofia, Bulgaria. 119 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 119 reviews
Great place, and those 5 stars are more than deserved, here is an overview from the entrance to the exit: - Great reception - Personnel is friendly and willing to help - The clinic is clean and well maintained - Amazing professionalism - Great attention to detail and care for the client - Fair price for the quality of service I had my wisdom tooth removed, Dr. Velichkov did a great job with his…
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is assistant and he was explaining in details what and why something is happening. At the end, I received plenty of information on what's next (even a page guiding you on how to clean/protect your wound). To conclude, 9/10 patients recommend Dental Clinic SVEDENT, because 1/10 hasn't visited yet.
Reply from the clinic
Thank you for your kind words and appreciation!
Unique professionals, solved a complex root case. Thanks to Dr. Kafelov.
Reply from the clinic
Thank you from the bottom of our hearts!
And one star is too many, after the doctor dropped the working instrument during work and injured my throat with it. 80 leva consultation, waiting, a bunch of documents and in addition to an unresolved problem, another injury. I was pregnant at the time. I couldn't even drink water. I won't upload the picture of the throat again, because it's terrible, and my previous comment has been deleted.…
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It's only right that all comments be published.
Exceptional professionals, who are kind and explain everything in detail. From the dentists to the receptionists - all the members of this clinic are such a pleasure to visit. The service and skills are impeccable.
Since I've been going to Dr. Kafelova for a cleaning, I've forgotten about any gum problems. A great doctor, with a wonderful approach and attitude towards her patients. I also learned a lot from her about taking care of my child's teeth. I recommend her with both hands!
Reply from the clinic
Thank you very much for the wonderful words!
I had to fill out a bunch of paperwork with all my personal details, even though I was only there for a consultation. Dr. Kafelov looked at the picture and told me he couldn't help, which was fair. What wasn't was the 80 leva price I had to pay for this one-minute pleasure, plus the month and a half wait until my appointment. This Plandesha robbery of both my identity and my funds left me with a…
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bad taste in my mouth, to say the least, if the doctor had been polite and despite the valid argument that his competence is what you pay for. Somehow it doesn't seem right to me, but at least those who are going to go should be prepared. Dentistry is now for the chosen few, a sad fact.
I am very happy with the Svedent clinic. I visit different specialists from the clinic. Always impeccable, attentive and kind.
Reply from the clinic
Thank you for the wonderful words!
I was a patient of Dr. Kafelov a year ago. I was satisfied and left with very good impressions. He saved my tooth that other dentists had written off. To this day I have no problems with it. P.S. He plays nice music while he treats :)
Reply from the clinic
Thank you for the wonderful words! Good music and a good mood are our trademark! Thank you for appreciating this too!
Dr. Louisa, a young, wonderful dentist with patience and care, does a wonderful job. A worthy colleague of the incredible Dr. Kafelova. Admirations!
Reply from the clinic
Thank you for the kind words! Dr. Vlaikova is truly wonderful!
For the team of the Dental Clinic "SVEDENT", I can say that this is a benchmark place! I have the honor of being their patient, as well as my family, just as I have had the honor of being part of this team. A team of absolute professionals! People from whom I learned a lot! Each colleague of this team will undoubtedly provide the best possible treatment that he is capable of! These people taught…
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me what is behind the word "QUALITY". THANK YOU!
My entire family trusts our dental health to the team at the Svedent clinic! We owe them our healthy teeth and beautiful smiles! We highly appreciate their professionalism, dedication and kind attitude! We thank them from the bottom of our hearts!
Reply from the clinic
Thank you, Mrs. Dimitrova! For the kind words and the trust!
Incredible professionals and attitude. I wouldn't trust any other dentists. When I recommend Svedent to friends, I always receive thank-you messages - and I have to say, there's a reason for that. I'm extremely grateful for everything 🤍!!! …
Reply from the clinic
We thank you for your trust and recommendations! Warm feelings also go out to you and your family from our team!
Exceptional professionals and people! I am grateful that you are my dentists! As a patient from the very beginning of the clinic, I can say that everything done by you is very high quality and time-tested! Thank you! ❤
I know the Svedent team as exceptional professionals, to whose help I resort for some difficult-to-solve cases in my practice. Go ahead and I am glad that you are helping many patients and colleagues!
Dr. Kafelov is an exceptional specialist, but before that he was a man with a capital “C”. There is no time when I needed help and he did not respond, even in his busy moments. What I have witnessed is that he approaches every job he takes on with immeasurable professionalism. Even in cases where he repeatedly encounters obstacles, he puts in as much energy as necessary, just to make things happen…
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and to bring them to an end.
Respect and huge gratitude! I have been a patient of the Svedent dental clinic for about 7 years. I started visiting the clinic because I had problems with gums, poorly placed fillings and crowns, and needed root canal treatment. Now I can boast of a confident smile! Incredible experts, with a kind heart and golden hands! One of the best in Bulgaria and I am sure not only. For years I was afraid…
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of dentists, but after I came to them, I trusted them and I have not been disappointed for a moment! Quite the opposite! Perfect job! They taught me to be precise and disciplined towards myself. A truly welcoming and kind team, with a wonderful approach and professionalism towards the patient! Thank you for being there ❤️ Keep giving smiles!
Dr. Kafelov is an exceptional specialist. As a colleague, I have needed his help and advice. He is always extremely accurate, correct, and we have excellent feedback. It is an honor for me to have a relationship with such a colleague. Thank you!
Exceptional professionals, uncompromising in the quality of their work and, most of all, good people, ready to help in any situation! I will always be grateful to them for their attitude towards me and my family!
I have had complete trust in Svedent for many years (more than 14 years!) I get 100% of my dental care there. I have also been to Dr. Svetoslav Velichkov and Dr. Bozhidar Kafelov. Both are perfect professionals and extremely pleasant people. I highly recommend Svedent to everyone! This is the place where you will find comprehensive care, attention and attitude!
Reply from the clinic
Thank you for your trust, kind words and high rating!
Dr. Kafelov - a professional, healer and colleague who can always be relied on. Thank you from the bottom of my heart for your responsiveness and attitude.
I went to Dr. Kafelov after quite good dentists failed to deal with my tooth several times. This happened more than 10 years ago. After his treatment, to this day, this tooth has not had to be re-treated, and I do not change the chair in his office for another.
I am one of the many patients of Dr. Bozhidar Kafelov. I am infinitely amazed that there are malicious people who allow themselves to criticize his work. He is an impeccable professional with high morals and a wonderful attitude towards patients. He has saved dozens of unsaved cases so far. I wish him good health and continued successful professional work. With great gratitude for the care and…
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attention he has given me.
I don't know why it always happens to the people who deserve it the least that they come across people (if I can call them that) who are self-serving and looking for scandal at any cost!?!?! Dr. Kafelov is a colleague and friend whom I am proud and grateful to know! A person from whom I can draw knowledge and experience, because he unreservedly shares them with anyone who needs it! I was also…
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his patient and I want to emphasize that his professionalism is at the highest level! To all those who think that the world revolves around them, we doctors must also expect with trepidation to solve your problems in an instant! I will disappoint you, we are also people and we have a limit to our capabilities!
Svedentsi are the best! For 20 years they have treated me and my family with the highest care. Thank you, friends! Keep it up!
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