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Patients

Reviews of Svedent.

Sofia, Bulgaria. 119 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 119 reviews

5 109
4 1
3 0
2 2
1 7
Kalina Lazarova via Google 5.0 out of 5
It wouldn't be enough to say that their service is excellent and the location of their clinic is very comfortable. Svedent is an example of how to treat patients and how to build trust with a smile, always positive mood and a very high professional care! Thank you for everything you've done for me and my family!
Reply from the clinic

Thank you so much for your kind words!

Dea Petrova via Google 5.0 out of 5
Svedent is a world-class dental clinic! There you will receive the most incredible professional attitude and individual approach.
Гергана Герасимова via Google 5.0 out of 5
My whole family is treated there. My children don't know the fear of the dentist because of their kind and attentive attitude. I highly recommend!
Petya Nikolova via Google 5.0 out of 5
I have been treated by 3 of the dentists from Svedent. All are exceptional professionals, including the assistants and the wonderful ladies at the reception. Good treatment and respect for the patient are a priority at the clinic. I have …
Hristina Lakeva via Google 5.0 out of 5
The place where I feel so calm and cared for that I have trusted, for 16 years, the health of my entire family and a bunch of friends. Here you will find incredible specialists, standards, love for clients and the profession.
Iliana Angelova via Google 5.0 out of 5
I have been going to the Svedent clinic for seven years and I am extremely satisfied with the care I have received. Incredible professionals whom I trust 100%
Sabina Ray via Google 5.0 out of 5
Truly great professionals, I personally went to Dr. Bozhidar Kafelov for the first time and I am truly amazed by his work, after a rather complicated root canal treatment (which I was denied in quite a few places abroad) and 4 months later …
Maia Georgieva via Google 1.0 out of 5
Never lie to visit this office, extremely NOT correct!!!! They examined my husband, who has a very advanced stage of periodontal disease, they took 60lv just for a consultation and said that they didn't have hours to treat him for TWO …
Manual “Anti-Etatist” Jenseitz via Google 5.0 out of 5
Okay, judging the work done on my tooth after just a few hours might be a bit premature. But I had practically no waiting time at my appointment. I'm also happy with the result. They speak good English and some German. Around 80 euros for replacing a filling. I'd gladly go back.
Dimiter Dachev via Google 5.0 out of 5
These are my wonderful, competent, humane and always smiling dentists!!! The entire team, without exception, is a standard of professionalism, I have been enjoying their care for more than 10 years and I can boldly say that I would not change them for anything in the world! Thank you for taking care of my smile, wonderful people!
Veso K. via Google 5.0 out of 5
Extremely competent and correct. The time is always respected and so far I have not had to wait more than 5 minutes to be seen. I have not been to a better dentist than Dr. Svetoslav Velichkov.
Georgi Malchev via Google 5.0 out of 5
Unique attitude and service. I have rarely felt in such professional hands as with Dr. Denitsa Kafelova. And in the clinic every detail is meticulous, and everything in terms of schedule and service is like a Swiss watch.
Reply from the clinic

Thank you for the kind words and the high rating! It means a lot to us!

Renata Karaargirova via Google 5.0 out of 5
Extremely high professionalism, which is felt not only in the work of the entire team, but also in all the details of the organization of the activity here - from the most modern equipment, technologies and methods of prevention and treatment to the careful, kind and gentle attitude towards patients and, last but not least - the impeccable cleanliness, the elegant interior and the calm atmosphere.…
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Special thanks and most sincere wishes to Dr. Kafelova, as well as to the entire wonderful team of the clinic!

Reply from the clinic

Thank you very much for the kind words!

Ana Apostolova via Google 5.0 out of 5
I was sent here for endodontic treatment because the dentist treating me could not cope with the problem. I was left with an excellent impression of Dr. Kafelov - he works carefully and with understanding towards the patient. The tooth was successfully cured, for which I am grateful. Another bonus is the music of Pink Floyd and Linkin Park, which was playing during the manipulation :)
Reply from the clinic

Thank you for the wonderful words!

Yoana Spasova via Google 5.0 out of 5
I want to express my sincere gratitude to Dr. Vatafova - professionalism and attitude at a high level!
Reply from the clinic

Thank you very much for the wonderful words!

L via Google 2.0 out of 5
Good organization, impeccable hygiene. Dr. Kafelov's formal, superficial and cold attitude towards a new patient with a difficult problem. Despite the adequate manipulations and assessment at first glance, I felt rather rejected. He could not wait to listen to me. He did not offer me help. He basically sent me to look for an "implantologist", instead of, for example, referring me to a colleague in…
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his clinic, since they offer such a wide range of activities on their website, including implants. I would like to note that it was precisely because of this wide-ranging nature that I visited his clinic, which I explicitly told him at the beginning of the examination. For a 120 leva consultation - two sentences, one "taken out with a crowbar" from his mouth and an outpatient sheet with ridiculous content. A full set of personal data was taken, only for one consultation, but, of course, that's the order..

Христо Христов via Google 5.0 out of 5
Dr. Kafelov and his team practice dentistry at a world-class level and offer solutions for even the most complicated endodontic cases. They are distinguished by their competence and responsible attitude.
Albena Mincheva via Google 5.0 out of 5
Great team. Incredible professionals! Thank you for taking care of our smiles!
Nely Zafirova via Google 5.0 out of 5
I feel *truly lucky* that 8 years ago I was recommended this clinic, and a person who trained the entire team and described them as: "all excellent".... There is no doctor I have not been to many times, except for the "tooth fairy", of whom, however, my son is a proud patient and we feel truly privileged to be patients of the entire clinic! Professionals is very *little to say... And the most…
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distinctive thing about the entire team there is that they are *People above all! Such doctors are hard to find anymore, so we are so happy that we have the opportunity to be close to them! Thank you for having us! ❤️

Reply from the clinic

Response from the owner Edited a year agoThank you very much for the wonderful words! Thank you for your trust and we are happy that you have chosen us and we are walking together on the path! Stay healthy, the whole family!

Vera Antonova via Google 4.0 out of 5
The clinic has friendly staff and impeccable cleanliness. It is not in a very communicative place and it is difficult to find a parking space. The inconvenience is that they do not have an X-ray machine and send patients to distant addresses for pictures. Yes, the prices are high, but the quality of services is up to the mark. Dr. Stoyanov is very attentive and explains in detail about the…
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condition and the further treatment plan.

Reply from the clinic

Hello, thank you for your kind words and trust! Regarding the location, we find Lozenets to be a great place in Sofia! You can always park around the clinic, in the Green Zone, as well as in the buffer parking lot of the metro. The metro station itself is a one-minute walk away. We have an X-ray machine, but we work with the best laboratory when we need more specific or more X-ray examinations! Stay healthy and again! thank you for the wonderful rating!

Evgeni Minkov via Google 5.0 out of 5
For more than 12 years, the wonderful team at Svedent has been taking care of the dental health of our entire family. I have had the pleasure of experiencing the professionalism of each member of the team and the desired result has always been achieved. Thank you for your care!
Reply from the clinic

Thank you, dear family, for your trust and love!

georgi Dimitrov via Google 1.0 out of 5
Unfortunately, my expectations for dealing with the problem I had were not met... unnecessarily spent money on tartar cleaning :( My problem worsened after the cleaning and it turned out that I needed to see another specialist with a dental problem.
Martin Todorov via Google 2.0 out of 5
I wouldn't do it again. For 230lv for tartar removal, I didn't see twice as much tartar falling off or being golden, considering that in other places the price is 100-130lv. Also, the form that says you owe a penalty of 50lv for a missed appointment is completely comical and unfair to both parties.
Georgi Kantarev via Google 5.0 out of 5
Professional and friendly service, the clinic works with modern methods and means of treatment. Trust them too!
Reply from the clinic

Thank you very much for your kind words! They mean a lot to us!

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