SmileJet

Patients

Reviews of Sure Smile Dental Clinic.

Bangkok, Thailand. 81 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.4 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 20 May 2026

Sure Smile Dental Clinic near Senanikom BTS focuses on orthodontics with Dr. Bom managing braces and Invisalign cases. The clinic proactively calls patients for each adjustment appointment, but wait times and a retainer delay post-treatment reflect scheduling weaknesses. A non-disclosed per-surface filling fee of 2500 THB per tooth generated a 1-star complaint, and one rude staff report warrants caution.

Authenticity

6/10

Google 4.53/81, no manipulation tier. Internal avg 4.66. Genuine mix with substantive 1-2 star complaints. Facebook-only presence.

Treatment quality

6/10

Braces (28-month, multiple patients). Whitening, fillings, scaling confirmed. Retainer delayed 10 days post-brace-removal - quality process concern.

Cleanliness

7/10

Sterile, clean environment noted by an English-writing reviewer. Consistent cleanliness praise across Thai reviews. No negative cleanliness mentions.

Team

6/10

Dr. Bom named for braces. Proactive orthodontic appointment calls cited positively. One rude staff complaint (1-star, conduct description). Schedule management issues.

Price value

5/10

Filling charged 2500 THB for one tooth with undisclosed per-surface fee structure (1-star complaint). Installment payment option noted. Prices described as slightly expensive.

Tourist suitability

3/10

BTS accessible, parking available. No English confirmed. Outer northern Bangkok Senanikom zone, not a tourist area. Thai-only clientele evident.

What comes up well

  • Dr. Bom (braces/orthodontics) named and praised
  • Proactive appointment confirmation calls for each ortho adjustment
  • Clean facility with parking and BTS walkable
  • Installment payment plans available for braces

Points to weigh

  • Filling charged 800 THB per surface undisclosed in advance (2500 THB total for one tooth)
  • Retainer not ready 10 days after brace removal (lab delay)
  • Rude staff conduct reported in 1-star review

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.5

out of 5, from 81 reviews

5 68
4 3
3 2
2 1
1 7
ธัชพร มังคลาด submitted to SmileJet 5.0 out of 5
The doctor provided excellent service, and the staff were also very helpful.
ธนัตพร โคกสุวรรณ submitted to SmileJet 5.0 out of 5
The staff are lovely and the doctor is very kind.😃 …
AI S submitted to SmileJet 1.0 out of 5
The staff needs training. The queuing system in front of the store is terrible, the wait is long, the staff are rude, uncaring, and make disgusted faces.
ismepn submitted to SmileJet 5.0 out of 5
The clinic is very clean. The wait time is not long. The doctor and the staff who greeted me were very kind. ♥️
PREEYA KHRUEASONG submitted to SmileJet 5.0 out of 5
The service was excellent, and the doctor was very kind ❤️
Nenepch submitted to SmileJet 1.0 out of 5
I've used their services about 5-6 times because I got braces here (choosing the wrong place changed my life!). I think there were only 1-2 times that I felt okay; the rest were never impressive. From the staff and some doctors who aren't thorough, to the fact that you can charge whatever price you want for scaling – we don't know if your price is fair or overpriced – but since the patient is…
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paying, they should feel that the work is worth the money. It takes less than 5 minutes to do, but when I got home and looked in the mirror, there was still tartar on some teeth, as if the doctor hadn't even looked at that area. Another tooth was scaled, but not all of it was removed because the doctor wasn't thorough at all; they were in a hurry. Once, the staff forgot to schedule my appointment. I waited at the clinic and wasted a lot of time. And of course, I couldn't get the treatment because the doctor said they had another appointment and couldn't take my case. The staff's management was terrible. The service was also sometimes rude. I've waited a long time almost every time I've gone. If there's a long wait, please call to inform me beforehand. Don't wait until I arrive at the clinic to be told that I have to wait about an hour. If you called beforehand, I wouldn't have wasted my time. That day, I chose to reschedule because I couldn't wait and had other appointments. Also, a staff member gave me the wrong orthodontic rubber bands. This caused us to have to extend our orthodontic treatment, and we didn't receive an apology from this staff member either. I was unimpressed with everything here. Don't come here, everyone. I really don't recommend it. ❌❌ Go somewhere else that offers better quality and service. The one star I gave was for the lovely doctor.

My Mom submitted to SmileJet 1.0 out of 5
I got my braces done here. The doctor is lovely, and the clinic is clean, but... The staff member who usually calls to remind you of appointments... They used to call regularly, but one month they didn't call at all, and I even forgot. When I asked when I went, the staff member showed me the computer screen and said the number was wrong. I was very confused. How were they able to call in the…
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previous months? The assistants, besides the male and the tall female one, are all very heavy-handed. It hurt a lot. They pressed my tongue so hard I almost vomited. I told the doctor, but they just told me to endure it. Regarding the brackets coming loose, they came loose frequently, 3-4 brackets a month for several months. It turned out the brackets were rubbing against my teeth. The doctor only reduced the price after the last checkup where the brackets were hitting my teeth. According to the terms and conditions, you can miss 3 months of treatment. In short, for those 3 months I missed, I still had to pay for the braces. I'm very confused. For example, if I paid for 30 months (I don't remember the exact number), in the 31st month I have to continue treatment. If I miss month 31 and go in month 32, I don't have to pay, but I still have to pay for things along the way. It's very confusing. I paid almost 50,000 baht in total for braces, adjustments, and adjustments. That's it. I'm done. I won't go back, and I wouldn't recommend it to anyone. I chose this clinic initially because it was close to my workplace.

bla bla submitted to SmileJet 5.0 out of 5
Excellent! My teeth look so much better, and it's affordable per month. ✅
Anyarat Boonyarasri submitted to SmileJet 5.0 out of 5
The orthodontic treatment was excellent, and the dentist provided great care.

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