Patients
Reviews of Sure Smile Dental Clinic.
Bangkok, Thailand. 81 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
Sure Smile Dental Clinic near Senanikom BTS focuses on orthodontics with Dr. Bom managing braces and Invisalign cases. The clinic proactively calls patients for each adjustment appointment, but wait times and a retainer delay post-treatment reflect scheduling weaknesses. A non-disclosed per-surface filling fee of 2500 THB per tooth generated a 1-star complaint, and one rude staff report warrants caution.
Authenticity
6/10Google 4.53/81, no manipulation tier. Internal avg 4.66. Genuine mix with substantive 1-2 star complaints. Facebook-only presence.
Treatment quality
6/10Braces (28-month, multiple patients). Whitening, fillings, scaling confirmed. Retainer delayed 10 days post-brace-removal - quality process concern.
Cleanliness
7/10Sterile, clean environment noted by an English-writing reviewer. Consistent cleanliness praise across Thai reviews. No negative cleanliness mentions.
Team
6/10Dr. Bom named for braces. Proactive orthodontic appointment calls cited positively. One rude staff complaint (1-star, conduct description). Schedule management issues.
Price value
5/10Filling charged 2500 THB for one tooth with undisclosed per-surface fee structure (1-star complaint). Installment payment option noted. Prices described as slightly expensive.
Tourist suitability
3/10BTS accessible, parking available. No English confirmed. Outer northern Bangkok Senanikom zone, not a tourist area. Thai-only clientele evident.
What comes up well
- Dr. Bom (braces/orthodontics) named and praised
- Proactive appointment confirmation calls for each ortho adjustment
- Clean facility with parking and BTS walkable
- Installment payment plans available for braces
Points to weigh
- Filling charged 800 THB per surface undisclosed in advance (2500 THB total for one tooth)
- Retainer not ready 10 days after brace removal (lab delay)
- Rude staff conduct reported in 1-star review
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 81 reviews
The service was friendly, and the information provided at the counter was very detailed. Excellent service. Highly recommend! Excellent service! 🫶🏻😘 …
There were problems from the time of the arrangement until it was finished. The rubber bands could only be selected in 2 colors. Other places changed at Rainbow. The wait was long. The longest I had ever waited was 1.5 hours. They emphasized the number of people. The arrangement was 28 months. They said if the teeth didn't go into place, they would continue the arrangement for free. In the end, if…
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they didn't go into place, they had to take it off anyway. The retainer was slow. They said 5-7 days. The braces were removed almost 10 days ago and I still haven't put the retainer on. I called and asked and they said the lab was slow. They knew the lab was slow, so why did they have to take it off so quickly? There were still 2 months left. I blame myself for not studying properly. Whoever wants to do it here, it's up to you to decide.
I had to wait a long time for the dentist to get braces. I left at least 30 minutes after the appointment. I had an appointment at the beginning of the month at 1:30 PM. I waited until 2:00 PM and still haven't seen the dentist. I thought it was a government clinic.
Giving it a 1 is too much. It's terrible! Don't go there. The skinny, dark-skinned employee was very rude and had a foul mouth. The clinic charges you every penny, and the quality is awful. Run away!
The staff at this clinic provide excellent service and are very approachable. The doctors are attentive and understand the patients' needs.
The procedure was painless, the clinic was clean, and the service was excellent.
Excellent service. The staff were friendly, the assistants were polite, and the doctor was lovely and gave great advice. Very impressed.
It seems like I haven't had a filling in a long time. Filling one tooth cost 2500 baht, and they charged 800 baht per side. It's not that I didn't call to inquire beforehand; I called to ask about the cost of a filling and was told it ranged from 500-800 baht. I assumed it wouldn't exceed 800 baht per tooth. However, they charged 800 baht per side, the highest price for every side, with no…
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discount whatsoever, even though it was the same tooth. Plus, there was an additional 100 baht charge for the filling solution. I was shocked by the price and the way they calculated it per side. I've never encountered anything like this before. I explained to the dentist and staff that I understand they might charge per side because of the extensive decay, but it should have been around 500 baht per side, not the full 800 baht for every side. 2500 baht for one tooth is too high for me and the clinic. I tried to choose a price I could afford, but this was far beyond my expectations. I urge both the dentist and staff to clearly state all costs before any treatment begins.
The staff provided good service and spoke politely. The doctor was kind and had a gentle touch.
The staff provided good service, were friendly, and gave good advice.
The doctor is very kind. The service is safe and of high quality.
The service counter is very good. They recommend good promotions. The doctor is very polite and has a very gentle hand.
The service is very good. The doctor is cute and very friendly.
The doctor has a very gentle hand. The service is very good.
The staff at the Senanikom branch are very nice. The counter staff are very helpful and provide good service. The assistants are lovely and the doctors are very kind.
The service was very good. Dr. Bom spoke politely and gave very good advice.
The doctor is very cute and has a very gentle hand. The price is not expensive and he is attentive.
I recently visited a dental clinic and I was thoroughly impressed with the cleanliness of the facility. The clinic made a great effort to maintain a sterile and hygienic environment which made me feel confident in the care I was receiving. Making an appointment in advance was also very convenient, as I was able to schedule my visit with ease. Although the prices were a bit expensive, I still…
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l felt that the cost was acceptable for the level of service I received. Good for who come with cars, was the parking, which was located at the opposite corner and cost 20 THB per hour. Overall, I highly recommend this dental clinic for anyone in need of quality dental care.
All the doctors here are so lovely and provide excellent care!
Great clinic, parking available, and a short walk from the BTS. The staff and doctor are kind and gentle.
The doctor was very lovely and the service was excellent.
The service was excellent. The doctor and the staff were very lovely. ❤️
The doctor is very kind. The staff speaks very well.
This is the most impressive dental clinic I've ever used.
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