Patients
Reviews of Stomatologická klinika Laila.
Prague, Czechia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Laila Clinic is a multilingual Prague dental practice with a highly international patient base including many tourists and expats. Reviews are genuinely diverse from dozens of nationalities praising emergency care and routine treatment. Staff were reportedly insistent on review solicitation, a minor concern. Website blocks external access limiting credential verification.
Authenticity
7/10Baseline 8: highly diverse international reviews. 3 named dentists. One reviewer notes staff insisted on leaving review. -1 deduction. Final 7.
Treatment quality
8/10Baseline 8: emergency care praised, fillings, hygiene, implants mentioned. Multiple procedures with positive outcomes. Website 403 prevents verification. Final 8.
Cleanliness
8/10Baseline 8: reviews consistently mention clean, organized clinic. Advanced equipment cited. No specific accreditation confirmed. Final 8.
Team
7/10Baseline 7: Dr. Yazji, Dr. Lu, Dr. Joseph named. Multilingual (English, French, German, Czech confirmed). Qualifications not verifiable via website (403). Final 7.
Price value
7/10Baseline 7: described as reasonable/affordable. Accepts VZP Czech insurance. Prague pricing competitive vs Western Europe. Final 7.
Tourist suitability
8/10Baseline 8: multiple emergency tourist cases praised, English team, international patient base from 10+ countries. Prague dental tourism hub. Final 8.
What comes up well
- Highly international patient base -- English, French, German, Czech speaking team
- Multiple emergency tourist cases handled successfully
- 3 named dentists (Dr. Yazji, Dr. Lu, Dr. Joseph) with consistent positive reviews
- Reasonable prices with VZP Czech insurance accepted
- Prague central location accessible to dental tourists
Points to weigh
- Staff reportedly insistent on patients leaving reviews -- active review solicitation
- Website returns 403 -- credentials and equipment cannot be externally verified
- 49/50 reviews are 5-star despite one 2-star noting quality issues
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
Super kind a nice staff and good professionals! Fully recommend to non-Czech speakers as well
Reply from the clinic
Thank you very much 😊 …
Very professional team. The environment was so cozy and friendly with superb service. Both doctors and the hygienist were extremely personable and very gentle. Probably the best cleaning you can go to in Prague.
Reply from the clinic
Thank you :)
Very warm welcome and excellent medical service during a dental infection during our stay in Prague. You saved my vacation. Thank you, Rachel.
Reply from the clinic
Thank you very much :)
very accommodating reception and very professional dentist. dental tools and equipment are advance technology. highly recommended.
Health is a state of complete physical, mental, and social well-being...oral health is no exception...and few people give any importance to their teeth and their components...there are many risk factors that cause diseases in the oral cavity, one of these lesions, and the most common, is tooth decay...but the main and essential thing to avoid it is brushing your teeth...once tooth decay has set…
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in, you should go to the dentist quickly to avoid tooth loss and thus avoid other dysfunctions and, what is most concerning, aesthetics...finding a dentist in this country is difficult, but finding an excellent dentist is even more complex...I was fortunate enough to find "Laila Clinic", a wonderful team...and a perfect doctor...he perfectly restores the tooth with detailed anatomical knowledge...I am satisfied and happy...I recommend them...so take care of your oral health and, more importantly, your aesthetics...all for a beautiful smile! Happy.......😃😍💖😇 ⭐⭐⭐⭐⭐🌟
impossible to get through on the phone, during working hours, sat under the office, called his phone, but no one answered, it's always busy, no one answers, neither the bell nor the phone
Reply from the clinic
We sincerely apologize for the difficulty you encountered trying to reach us by phone. We understand your frustration, Please provide us with some details about your needs or contact details through our email address : [email protected]
Highly recommend! The staff are very friendly especially the doctor very professional and they have the best equipment. Surely if I have a tooth problem I would definitely go back here!
Reply from the clinic
Thank you 😊 …
I had a great check-up at Laila Clinic. The staff was welcoming, and the team was thorough in addressing my concerns. Clean and organized office. Highly recommend!
Very happy that I came here to get dental work done. They managed to fix everything my previous dentist messed up (and left me with broken tooth fragments in my gums) and did great additional work.
An excellent experience with the main dentist at the clinic who treated your 4-year-old son. He was very patient, managed to establish cooperation, and repaired the teeth quickly despite my son's fear of the drill due to previous experience.
consistently delivered exceptional experiences during all my visits. The professional team provided careful and gentle care, showcasing their expertise and leaving me completely satisfied with their excellent work. Highly recommend Laila Clinic for top-notch dental care.
Amazing service, very friendly stuff. They did a very good job on my teeth. The Hygienist was very kind and informative and the doctor as well.
Excellent dentist. Very nice, professional, and friendly. They explained everything in great detail. I had a total of seven appointments because there was a bit more work to be done. I'm a so-called "anxious patient" due to my previous experiences with dentists. Because of this dentist, I now have zero fear of ever going back. However, I won't be switching dentists again, as this is the best…
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t I've ever had. Zero pain – it's always been different with dentists. They speak fluent English, Czech, and Arabic. They also work on weekends, which was a first for me with a dentist. Clean and modern practice. I can highly recommend them; they're also up for a laugh and a joke :D – A great team.
From the moment I made my appointment they were professional.They even called me a day before to confirm the appointment .The doctor and assistant are very friendly and they speak good English.I was quite impressed that we filled in the forms on an iPad and not on paper.Overall great experience and very good and detailed explanations.I would recommend any expats or Czechs to go there.
Best clinic ever! All the staff and the doctor are so kind and wonderful. I had a great experience and I highly recommend this place :D
The best clinic ever.. Nice, clean, very friendly behaviour, and my Dr. Was fabulous god bless him .🙏 …
The doctor and the assistant were very accommodating, I received an appointment for the examination quickly, and since I was the last patient and there was time, the procedure (wisdom tooth extraction) was performed immediately. I am very glad that I chose this office. I appreciate the professionalism and human approach, so I recommend it and thank you for it.
My tooth broke and I needed urgent treatment. There are no Czechs in the office, but maybe that's why it's so great there. Appointment in three working days from the call. Pleasant staff. The doctor carefully explained the situation to me, what the options were and recommended further action. I can only recommend it. 👍🏿
Nice people and quality service. They speak English too!
Reply from the clinic
Thank you for your 5-star review! It's encouraging to hear you found our team both helpful and accommodating. Your feedback means a lot, and we're grateful for the trust you've placed in our clinic.
Adding to all the positive reviews. Lovely receptionist and doctor 😊 …
Really happy i found the clinic through recommendations and positive reviews. Now, it’s my turn to share :) Service was really good, Clinic was easy to find and accessible by public transport, Staff were professional and on time, Quick to book an appointment, and most importantly (for foreigners) they speak English. Now i understand why it’s highly recommended ☺️
Reply from the clinic
Thak you :)
Extremely nice and professional dentist. Friendly and very skilled. I am very satisfied with their service.
Reply from the clinic
Thank you for taking the time to share your positive experience at our dental practice! We are thrilled to hear that you found our team to be friendly, professional, and skilled. It's always our goal to provide the highest quality dental care and ensure our patients feel comfortable and satisfied with their visits. We appreciate your kind words and look forward to seeing you at your next appointment.
Kind and considerate staff and doctors. My doctor was Dr Joseph and he was very gentle and did exactly what was required. Everyone spoke perfect English. Highly recommend this place.
Very professional dentists. Firstly, I was warmly welcomed by the owner - he is very kind. Secondly, I got a cavity removed by the dentist and she is very skilled, precise and transparent. They were both very helpful and, again, kind. I will stick with them and I would recommend to everyone, especially to foreigners who need to communicate in English.
Reply from the clinic
Thank you so much for taking the time to leave us this wonderful review!
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