Patients
Reviews of SOTA Dental Cancun.
Cancun, Mexico. 42 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 42 reviews
I highly recommend it; the staff are extremely welcoming and very helpful, the equipment is state-of-the-art, and the prices are really very affordable! I would definitely go back.
Reply from the clinic
Thank you for the kind words Danny! We are glad our doctors were able to help you with your dental issues. Let us know if you ever need anything, we are here!
Highly recommended: Grace Dental Studio, Los Algodones, MX Dr. Nestor Marquez and Dr. Diego Marquez are highly skilled and dedicated dental professionals. Their office (Grace Dental Studio) is part of the Sota Dental Group. In March 2019, I contacted Sota Dental and sent in their online information request. Joshua from Sota Dental called me the same day and said he would send my information…
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to their Los Algodones office. That evening DR. Nestor called me from his cell phone and spent a half hour telling me about All-on-4 dental implants and answering any questions I might have. I was impressed that the surgeon that would be doing my extractions and implants would spend this much time with a prospective client. He also told me that Grace Dental Studio is the only place in Mexico that offer the Crystal Ultra implant denture (manufactured in Phoenix, AZ). After talking to Dr. Nestor and reading about the superiority of the Crystal Ultra, I made an appointment for the All-on-4 surgery for early June 2019. During the 2 months before going to Mexico, I watched all the videos at Sotadental.com and gracedentalstudio.net. Dr. Nestor and his brother Dr. Diego have several videos posted on these sights. I would recommend anyone thinking about using their service, watching the videos is a great source of information. Also during this time I had several email conversations with the Grace Dental Studio staff. When I had a question, I always received a timely response. On June 4, my wife and I flew to Phoenix, rented a car and drove to the USA parking lot, just minutes (walking) to reach their office on the Mexican side of the border. It was very comfortable meeting Dr.s Nestor and Diego, as I felt I already knew them from the video and my phone conversation with Dr. Nestor. On that first appointment, Dr. Nestor did an examination of my mouth, and had a CT Scan done of my upper arch. He took impressions of my upper arch. Dr. Diego then wanted to take some pictures of my mouth so he could design the temporary denture I would have while the implants heal. Dr. Diego does not take his part of the process lightly. He took dozens of pictures from every imaginable angle. He treated the importance of the temporary denture looking and feeling as good as if it were the final product. Finally, Dr. Nestor invited my wife and me to his office to go over the CT scan and answer any and all questions we might have. He is friendly and accommodating, and his passion for quality dentistry was so evident. The next morning: Surgery Day. We arrived at 8:15am. At 8:30, Dr. Nestor took me to the surgery area and they began the IV sedation. Even though I was partially awake during the surgery, the only thing I remember is Dr. Nestor saying that we were done. It was amazing that I didn't have any sense of being drowsy, and that I was unaware that the surgery had even happened. They took another post surgery impression and fitted the temporary denture . My smile very closely resembled my natural teeth smile. Dr. Diego is a genius. Dr. Nestor prescribed some pain pills. During the course of the first day (as the numbness began to wear off), I took one of the pain pills. I took one more before going to bed (even though I had yet to feel any pain from the surgery). The next morning we went back to the dental office and Dr. Nestor did an examination of his work. I had not had any bleeding since early afternoon of the surgery day. He said everything was looking good. He showed me how to reline the temporary denture, which would be needed after the swelling from the surgery subsides. He told me if I had any concerns to call him on his cell phone. We chose not to have the followup appointment on the third day, and returned to our home in Oregon. It has been 2 weeks and I have yet to feel any pain from the surgery and I haven't used any more pain medication since that first 24 hours. I am looking forward to seeing these 2 great dentists and their wonderful staff on my next appointment .
Reply from the clinic
What an amazing review Jerold! It is so good to hear great stories like this about our team. Dr. Nestor & Dr. Diego both loved having you as a patient. If you ever need anything, we are here for you Jerold!
I had 3 abutments and 3 crowns installed last week and everything went really well. The staff is helpful in everyday,, including organizing transportation to/from the airport and back and forth between clinic and hotel. Also had a telephone conversation before I went to Cancun to answer my questions and put me at ease. I can't recommend SOTA and Dental Design Studio.too highly!
Reply from the clinic
Thank you so much for the kind review Bill! We are glad you are happy. If you ever need anything dental related, we are here to help.
My experience at Sota Dental was great. I was delighted from the beginning when I started getting in touch with Dr. Galvez and his secretary. Dr Galvez displayed a high level of professionalism. The medical assistants that work with him possessed high level of good moral character, and are quite welcoming. I grew up in the US, and move back later in life. But I could not find a good place when I…
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I needed a root canal treatment because of the cost of specialists. However, I discovered the reviews of Dr. Galvez in Mexico, that families in America could save some money and get service like home. Dr. Galvez with his team of staff, put a grin on my face during the short time of my treatment. It was very relieving. Dr Galvez was very dynamic and articulate in responding to my queries, prior to the treatment, an attitude I rarely experienced in America. Certainly, listening has played a key role in supporting my healing process, as well as improving the quality of the trust I was putting to the doctor. He really listens to your problems. Dr. Galvezes professionalism became appartent when he performed the root canal treatment. I had heard that root canal treatment is agonizing; however, the reverse was the case with Dr G. Among the benefits I got from the treatment, was my capacity to bite proficiently, and to be pain free. Dr. Galvez was passionate about seeing me regaining my health after our encounter in the clinic. Because his interest is pinned on the satisfaction he experience when a patient gets well, the cost is not always a big deal it seems like. He had options for me which was great. I saved some considerable $$$$ during my visit to his clinic in Mexico. If every dentist in America could behave like Dr. Galvez, dental would be fine at home. The professional attitude of Dr. Galvez cannot not be overemphasized. He prioritizes service in his work. Keep in mind; this is about your life. You can either spend your whole life doing what is ideal or loose it completely. Therefore, I recommend Dr. Galvez and the Sota Dental staff in Cancun to any patient in America and beyond who would like to a have perfect treatment. I can’t imagine going anywhere else for dental work! This was the best dental experience I’ve had.
Reply from the clinic
Thank you Christian for the kind review! We are always here to help. Let us know if you ever need anything in the future.
I have been with Dr. Galvez for two years (since he was at another clinic) even when it takes time for me to go to Cancun. It’s worth the travel just to get treated by this amazing clinic. My appointment was with Dr. Galvez & his new staff and I've never found a dentist that's as honest, reliable and attentive as he is. He knows what he is doing, and you can tell by his attitude and…
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nd professionalism. Some dentist will tell you that you need to have multiple procedures even when it's not needed, like some that I was with before -- one that I went to said that I need crowns when I did not need it at all. While the last one before him/her did some work without my approval and charged me a lot! I can definitely say that with Dr. Galvez, you are in good hands he made me feel comfortable. I had a couple of root canals and I was very scared at first but it turned out good and well done. I had no pain after he cleared up my infection. It was like I was a whole new me! The staff around him was very friendly they made things really easy for me. Communication with the secretary was perfect. The environment was very professional they even helped me save with options and packages for the kind of treatments they have. The clinics' service was great and it's very accessible. You can easily find the office near the SUPERRAMA supermarket. They even called me before my appointment date to check since I forgot to call them days prior and made me understand everything I need to know before flying to Cancun. They made everything easy for me. I can say that this is the best Dental service I’ve had. All of the medical service I've had, I’d give this clinic a 5-star rating in terms of professionalism, efficiency and their staff. I would definitely come back again
Reply from the clinic
We're glad you always come to see Dr. Galvez. We're always here to help. Thank you for the nice review!
To Dr. Galvez and the staff of Sota Dental: Thank you for asking me to write a review about my experience. I have nothing but good things to say. Here’s my story. I considered it quite a big leap taking off to Cancun for extensive dental work. It was not easy relying on email to communicate with a dentist that I have not met and seen in person. The good reviews I read about Sota Dental made me…
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me decide on this and now I am sure that I made the right choice. Discussing with Dr Galvez about my dental problems made me comfortable even if it was through the phone. Besides the fact that dental work up is super expensive where I live, my mouth had some different problems. With Sota Dental, I felt relieved that my case was given priority and there would be no delays. They said they could fit it into a normal vacation time. When I flew to Cancun, I did not have to wait for long because a driver of the clinic was waiting. She took care of my luggage and immediately led me to wait in the car that took me to this very nice hotel. Since it was my first time in Cancun, this was perfect. The driver gave me some tips about where to eat, and I appreciated this gesture. She said she will pick me up after a few hours so I can get some rest and relax a bit. I had my first appointment on the same day I arrived. After I freshen up and changed into comfortable clothes, my guide was back and said we will pass by some tourist attractions since it was on the way to the clinic. I enjoyed this part. A very warm and very professional welcome was waiting for me at the clinic. The staff quickly x-rayed me and with no waiting, the dentist explained to me what needed to be done and how long it will entail. I definitely needed a root canal for a couple of teeth and some needed fixing - all these they can do with a fraction of cost compared to US prices. Dr. Galvez personally attended to me, answered all my questions which made me comfortable with the person. I never had a pleasant experience with a dentist before this, and this one was tops. He is so polite! His English was flawless which made me more at home. I was asked if I wanted the procedures made immediately or want to have this the following day. Since the dental work up was what I came for, I said better to have this over and done with. They said that we can start after an hour and that I needed to eat before anything else. Dr. Galvez asked one of his staff to accompany me to the Starbucks across the road. Quite cool The clinic exuded a pleasant scene. It smelled good and was very clean. For people who are afraid of dentists, this place will take away that fear. I saw some locals and some patients from the UK being attended to and they were smiling and pleased with the service. We talked about how much they liked coming here better than home. It was very relieving to meet people like myself. After the fine meal, we went back to the clinic and Dr.Galvez got straight to the work. Professional, precise, fast and with a bit of humour too. His English is perfect and you can tell he is a professional. I think I even fell asleep for a bit. He said that I have to go back before I go back to the US so they can check that everything is doing well. It's been 3 months since I got back from Cancun. I had 2 root canals, cleaning and fixing some chipped teeth. Dr. Galvez and his staff are the best for me. They gave me a very good experience from the hotel accommodation to the short tour of the city. I am definitely recommending Sota Dental to my family and friends and will go back if another dental problem happens.
Reply from the clinic
WOW! Such a nice a detailed review. We are so glad that you were happy with everything. Dr. Galvez really cares about his patients and is very happy with your outcome. Best of luck and let us know if you ever need anything in the future.
Publish their price list but then quote almost double for procedures that NOT even close. Bait and switch.
Reply from the clinic
Hello. You spoke with David, and he said on the phone you sounded excited to start your procedure. This review is a surprise to all of us, because our prices are very transparent here. The price for All-on-4 same-day teeth sits at $5,499 to $6,599 depending on the style you choose. You needed both arches done, and the total we quoted you was $10,800, with free hotel stay included. I think you are assuming the price for one arch is for both your arches. Most people only need one arch done, and both arches is for rarer and for serious cases like yours. Our price list exactly reflects the quote you recieved. When you have no teeth, or must remove them all as in your case, you also often need a bone graft due to bone loss. If you plan to get a final prosthesis made of zirconia or nano-ceramic, you can of course do that on a follow up trip and the price is determined by the material you choose. We are here to help if you need it. Again, this review really surprised us because after reviewing your phone call...you seemed quite excited.
SOTA Dental walked me through the entire process as they connected me to an amazing clinic in their network and made it all very, very easy. Everyone speaks fluent English and there were no surprises. They are professional. I was thrilled with the clinic and the people that did my work, who are highly educated and very skilled cosmetic dentistry artists in a office nicer and more up to date than…
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n many I have been in here in the US. I get compliments on my beautiful teeth all the time. I am not the most trusting person, so if I say you can trust SOTA to guide you well, I mean it.
I would highly recommend that if you are considering dental implants that you give them a call. The process was fast an efficient and the quote I received was the price I paid after completion. The price was 1/3 the cost of the procedure quoted to me in the States. You will find the staff to be highly trained and very accommodating! They have a great concierge service and they book everything…
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for you and provide a car and driver for all office visits! I am enjoying my new smile and enjoying being able to eat regular foods again without pain!!!
I am in Cancun right now and went to the location on the map, I could not find the facility! Could someone tell me if they have moved?
Reply from the clinic
Hello Wayne. Yes, you caught us right in the middle of moving locations. Our brand new office is opening this week. Our address here will update later in the week when we open to the public. You can still schedule an appointment by calling … More
From the moment I was even interested. The staff was more than helpful. Helped me set up everything. They were very honest and caring. Would def recommend!!
Reply from the clinic
Thank you for the kind review Amber! We are glad to know you are happy. Our team looks forward to seeing you again sometime!
I went to Cancun six months ago to get some extensive dental work done. Dr. Sosa and his team were extremely helpful. Dr. Sosa did a through exam and made suggestion. He worked with me to achieve what i wanted for my condition, aesthetically and pain relief. I have never been to a dental office in US that looks like this state of art modern dental clinic. I saw a 3D printer form my temps while…
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we waited for my permanent crowns which only took two days. I received excellent medical attention and a taste of Mexican hospitality from this place. Thank You Ali
Reply from the clinic
Thank you so much for the kind review! Dr. Sosa and the team will be glad to hear this. If you ever need anything again, let us know!
I'm so happy we found Grace Dental Studio in Los Algodones, Mexico and Drs. Nestor and Diego Marquez through SOTA Dental. Everyone in their office is highly professional, as well as being kind and caring. I'd give Grace Dental Studio ten stars if I could! My husband Forrest needed major dental work. We consulted three dentists in North Carolina. Two of them said he needed all his teeth pulled…
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d and full upper and lower implants. The third recommended pulling some teeth and going with upper and lower bridges. However when we questioned him further, he admitted the teeth he would anchor those bridges to would probably need to come out also in the next 5 years or so - and then he'd need full implants, which would more than double the cost. The prices they quoted us were staggering. All three dentists used the high-power sales tactics of used car salesmen, pressuring my husband to sign a contract and begin work immediately. I'd heard about low-cost dentistry in Mexico and began doing research on-line. When I found SOTA Dental, I suggested that Forrest call them. After hearing what he'd been told, they put him in touch with Grace Dental Studio. Dr. Nestor Rodriguez spoke with him at length several times, both before and after receiving the dental records and xrays we sent him. Dr. Nestor suggested full upper and lower implants and took the time to answer all his questions. However he never put any pressure on my husband, leaving the decision entirely up to him. Their office manager Carolyn was so helpful! She and I spoke on the phone and exchanged emails along the way. She put my mind at ease about crossing the border from Yuma, Arizona into Mexico for dental work, as well as making suggestions for when to come and where to stay. She went over the cost in detail, which was a huge savings over what we'd have paid in the US. Forrest's plan requires three trips to Los Algodones over a 5 month period. We made the first trip three weeks ago, staying for 3 days. After examining him in person, Dr. Nestor met with us and suggested a few changes to the original plan to make the procedure easier and more comfortable. The second day Forrest had all his teeth pulled and ten implants put in, along with several bone grafts. He was fitted with temporary dentures. On day 3, Dr. Nestor examined him to make sure everything was going well and met with us again to answer any other questions we had. We'll go back in 5 months, once the bone grafts are healed. At that time he'll have upper and lower teeth permanently attached to the implants. For anyone unsure of having dental work done in Mexico, Grace Dental Studio in Los Algodones is a clean modern facility. Everyone there speaks English. In fact, Dr. Nestor and his brother Dr. Diego live in Yuma and cross the border every day, just like their patients do. I've never met dentists so caring and so committed to doing what's best for their patients.
Reply from the clinic
Thank you so much for the kind review! Forrest is such a funny guy, and our entire team loved having him in the chair. Dr. Nestor & Dr. Diego were both very excited with the outcome of your case. We are always here if you need anything! SOTA Dental & Grace Dental Studio look forward to hearing back from you in the coming years. Stay in touch!
I had an X-ray, dental cleaning, at Sota Dental. I was very pleased with the friendly staff and atmosphere of the place, along with the state of the art dental equipment. I highly endorse this establishment.
Reply from the clinic
Thanks for the kind review Ross! Should you ever need anything, let us know!
Highly recommended: Grace Dental Studio, Los Algodones, MX Dr. Nestor Marquez and Dr. Diego Marquez are highly skilled and dedicated dental professionals. Their office (Grace Dental Studio) is part of the Sota Dental …
Just got back from Cancun where I had the most pleasant Dental visit ever. The entire staff was friendly and my comfort was always paramount. Dr. Rebecca got me ready to see Dr. Sosa who examined my mouth and came up with treatment options. Dr. Sosa was able to come up with a treatment plan that was exactly what I had been hoping for . The equipment is ultra modern and I was back at the office…
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the same evening to have my temporary smile installed. I love what SOTA dental has done for me and will use them again.. I Totally recommend them.
Reply from the clinic
Thank you so much for the kind review Dennis! We are always here if you need anything.
I highly recommend it, the staff is extremely welcoming and very helpful, the equipment is state-of-the-art, and the prices are really very affordable!! I would definitely return.
SOTA Dental Cancun was hands-down the best dentist experience I have had in my entire life. I needed three crowns and four veneers, and having the work done in the US would have been prohibitively expensive. Thankfully, through SOTA, I was able to get it all -- plus a deep cleaning, root canal and filling -- for a fraction of the cost I was quoted in North Carolina. Aleida, who I spoke with on the…
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e phone numerous times before the trip, arranged all the work I needed done, answered my questions thoroughly, and provided me with the information I needed to feel confident that going to Mexico -- and going with SOTA -- was the right choice. She was absolutely attentive and helpful. Thank you Aleida! You are so sweet, and you really helped me. Through SOTA, I received treatment from Dr. Omar Garcia, at Cosmetica Dental Cancun. I cannot say enough good things about Dr. Garcia and his clinic, not to mention his hardworking staff, to all of whom I am entirely grateful. Dr. Garcia did all the work using a microscope (His whole operation is as advanced as it gets; he took photos with the microscope, which we looked at on the monitor right behind me, and sent images to colleagues for consultation. He uses high-tech, totally state-of-the-art equipment. It's amazing -- so much more advanced that what you see at most US dental offices.) and spotted several issues my US dentist did not. There is no question that he is superior at what he does, truly a specialist. And not only is he adept at his work, but he CARES about his patients. Here, you are cared for in a way that may surprise you. Over a period of six days Dr. Garcia performed all the aforementioned work, checking, double- and triple-checking as he went, and it was, simply, painless. He worked delicately, efficiently, and professionally. And I got to have all this done while sitting in a chair with a fantastic view of the Hotel Zone and lagoon, and listening to good music. My appointments allowed me plenty of time to go back to the hotel in the afternoon, so I could relax -- and even eat without difficulty, which surprised me -- and enjoy my Mexico dental vacation. It was absolutely perfect. Because of the nature of the work I had done -- veneers and crowns -- I have waited two months to write this review, to make sure everything was secure and that I had no issues. I am happy to report that I am beyond pleased with my treatment at Cosmetica Dental Cancun. Big Muchas Gracias to Dr. Omar Garcia and his staff, and Aleida and the folks at SOTA. If you are thinking of going to Mexico for dental work and are in any doubt as to who to trust, look no further: call SOTA and they will take care of you.
Reply from the clinic
Thank you for the kind words Lance! We are really happy we could help you with your smile. If you ever need anything, we're here for you!
I visited a dentist via this company as I am on a years traveling but have gum disease so need to keep up with regular good, deep cleaning. What an amazing service! Emails answered promptly, excellent information given - it could not have been easier. The dentist treatment itself was perfect! I'm from the UK where dentist's charge a fortune and rush the work, make it painful and well generally…
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ly UK dentist's are not that good so having work done in Mexico was an eye opener - no pain, everything explained - the equipment and general surgery surroundings were so much better than in the UK too. My dentist in Cancun took time and care over the work. This appointment was much better and cheaper than in the UK. Can't reccomed enough.
Reply from the clinic
Thank you so much for the kind words Donna! We always love to hear about our patients great experiences! If you ever have anything you need, do not hesitate to contact us. We're here for you! … More
I visited Sota Dental Cancun during October and received the most professional care from Dr. Ortega during my visit there. There's no doubt at all that I'll be using this facility in the future as the prices are so much better than in Ireland and the service is second to none.
Reply from the clinic
Thanks for the kind review David. It was great helping someone all the way from Ireland. Don't hesitate to contact us if you ever need anything. We're here to help!
I was so excited after reading all the reviews & doing my research; I couldn’t wait to see what my plan/quote was going to be. Unfortunately, I waited a week before getting an email back & it was very vague. It only told me how much IV sedation & a deep cleaning cost. I responded with (Obviously) more questions, just to get another vague reply. I don’t know about you, but I want to feel like a…
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priority when I’m coming from the states & paying (after calculating the “plan” myself) nearly $8K. I felt like I had been blown off twice. It’s disappointing, but I ended up choosing a different dentist that was prompt & attentive from the get go.
Reply from the clinic
Hello Corey. We are sorry for the miscommunication, and we take these kinds of reviews very seriously. We have searched our database, and found your original message sent to us via our Instant Quote system. We have followed up with your given email address three times, as well as called you multiple times. We ask that you please check your spam box, and make sure that this is not some sort of technical communication error. We do not leave voice messages on phone lines because health is a private matter. We have strict rules at SOTA Dental related to the privacy of our patients. Our team prides itself in our lightning-fast responses to patients. Sergio, our patient manager, has noted that you insisted on your procedure being completed in 1 trip rather than our doctor's mandated 2 trips. We never break away from our doctor's protocol on surgical procedures for obvious safety reasons. We are happy that you have found someone to take care of your teeth, because this is the most important thing. There are many fantastic doctors and teams in Mexico (other than SOTA Dental), and we're glad that you have found one of them. Best of luck with your oral health, and don't hesitate to contact us if you have any questions or concerns. We are always here to help.
Sota Dental is the best. They are professional and explain all the procedures ahead of time as well as during the process. You will be happy with the results as they are great dentists who use high technology and they are devoted to giving you your best smile.
Reply from the clinic
Thank you so much for the kind review Elizabeth! We are glad you had a great experience with us. Let us know if you ever need anything in the future.
My husband and I, and my mom, all got work done at SOTA Dental. My mom had a lot of work done and can't wait to go back again to have her implants completed. The receptionist was always so helpful, and the doctors were very kind and very professional. Dental work is not exactly fun, but this office made it as painless as possible, and gave us good recommendations for places to eat as well. …
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They made sure to schedule my mom's work carefully, so she would have time for fun stuff too!
Reply from the clinic
Hello Julie! It was wonderful helping your family with their smiles! You have a wonderful family. If you ever need anything, do not hesitate to reach out.
I had 3 abutments and 3 crowns installed last week and everything went really well. The staff is helpful in everyday,, including organizing transportation to/from the airport and back and forth between clinic and hotel. Also had a telephone …
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