Patients
Reviews of SmileBox Dental Clinic Thonglor Sukhumvit.
Bangkok, Thailand. 200 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.2 out of 10
Overall score
A modern Thonglor Sukhumvit clinic with CBCT technology, multilingual staff, and strong expat-focused service founded by Dr. Vishesh and Dr. Vikram Bhatia. Consistently praised by Western visitors for transparent pricing and professional outcomes. One recurring complaint about appointment wait times for Invisalign patients.
Authenticity
8/10Founded 2020 by Dr. Vishesh and Dr. Vikram Bhatia. 40+ multilingual staff, CBCT technology. Avg 4.84 with detailed Western expat reviews across 10+ nationalities.
Treatment quality
8/10Two implants completed to 'flawless' result per expat reviewer. Dutch reviewer rates higher than Netherlands and Dubai clinics. 2-year expat patient confirms consistent quality.
Cleanliness
8/10CBCT confirmed. Multiple reviewers describe well-run, clean clinic. German reviewer and others confirm professional equipment and standards.
Team
8/10Dr. Kim (implants), Dr. Neeracha named in reviews. Founders Dr. Vishesh and Dr. Vikram Bhatia named in description. No individual credentials published but described as multilingual specialists.
Price value
8/10Dutch reviewer specifically notes transparent upfront pricing and fair value. Peter Hadfield mentions fantastic prices. Sukhumvit/Thonglor location suggests mid-to-premium Bangkok pricing.
Tourist suitability
9/10Thonglor Sukhumvit location ideal for expats and hotel tourists. English confirmed by multiple Western reviewers. Multilingual (40+ staff). No airport transfer but walk-in accessible to Bangkok tourists.
What comes up well
- Founded by Dr. Vishesh and Dr. Vikram Bhatia; 40+ multilingual dental professionals
- Dutch reviewer rates higher than Netherlands and Dubai clinics visited
- Transparent upfront pricing confirmed by multiple reviewers
- CBCT imaging technology in-house
- 2-year expat patient confirms consistent quality
Points to weigh
- Recurring wait time complaints for orthodontic appointments (Invisalign patients)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
Absolutely great service, price just a little more than expected
I had a very positive experience at Smilebox. The staff are extremely kind, helpful, and professional, which immediately creates a comfortable atmosphere. The quality of the treatments is excellent, and the clinic is very clean and efficient. What I really appreciated is that Smilebox schedules multiple treatments in one day, whereas in the Netherlands this often requires several separate…
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appointments. This saves a lot of time and unnecessary return visits. Communication is also excellent, even when you are abroad. When I once had a question, it was discussed via WhatsApp and the dentist even called me personally to explain everything, which felt very reassuring and personal. Overall, Smilebox offers high-quality dental care with great communication and a friendly approach. Highly recommended.
I had a root canal and crown fitted here at Smilebox. The Doctors were top notch, spoke excellent English and explained everything very clearly all the way through to completion. The office assistant by the name of Lea was a great help. She followed up with me on everything including emailing me x-rays that I sent to my Dentist in USA. Her bright and cheerful personality made the process flow very…
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smoothly. I would recommend SmileBox to anyone who needs dental care in Bangkok.
Ok , for all work and for all step as hospital toooth , thank you
Excellent clinic Booked dental cleans for me and my mother. Efficient booking and treatment. Clinic was able to squeeze in another appointment to add fillings shortly after our cleans. Choose this clinic.
Had a cleaning and a filling done. Staff was very kind and attentive. Price was fair. Absolutely glad I chose SmileBox for my treatment.
I did dental treatments at the clinic, service is excellent and the staff is very kind and polite(especially front desk). I really would like to recommend this clinic.
Thank you so much, the clinic is excellent and their service is top-notch.
Great. A friendly welcome. Details are checked. Detox program. X-rays, check-up, discussion of problems. Painless filling. Tartar removed. Thorough cleaning. The dentist is very patient. You receive the X-ray via email upon request. Affordable.
Very modern and professional. I got a scaling /cleaning for 1600 bht.
Dr. Vish did an excellent job installing my braces. The whole process was smooth and well-explained, and I felt comfortable the entire time. Very professional and approachable. Highly recommend!
Excellent service. The doctor is kind, the clinic is clean, and the staff are wonderful.
The staff provided excellent service. The clinic was clean and conveniently located. The doctor was very kind.
Did Teeth Cleaning with Dr. Tony. He’s a perfectionist and very gentle. Dr. Som did take care of my wisdom teeth removal.
Excellent service. The doctor is kind, the clinic is clean, and the staff are absolutely lovely.
The service was excellent. The doctor gave very good advice.
The service is excellent. The doctors are highly experienced. Service is provided in Arabic. I recommend this clinic to anyone coming to Thailand. Thank you 🙏😊😊😊
It took me more than a month to decide which dental clinic to go to for my dental implants treatment, if you haven't been in this situation you can not imagine how hard it can be. Visiting the potential dental clinics websites and going through the google reviews can be overwhelming, I was very lucky to decide to go to Smilebox Dental Clinic in Bangkok. From my first video call consultation with…
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Dr. Vishesh it was very clear to me that he wasn't selling a product or a service but he took his time to analyze my x-ray that I had sent to them and explain to me my options, he was also very comfortable talking about all the treatment cost in details to avoid any hidden charges when I arrive to the clinic. By the time I came to the clinic in Bangkok everything was scheduleded and from the first day everything went smoothly, I visited both clinic branches (Thonglor, Riverside) in Bangkok, they were very clean and they use the latest technology. The doctors I met (Dr. Vishesh, Dr. Vikram, Dr. Suphachai and Dr. Palawat) were very professional and the staff is very friendly and helpful. In a nutshell, very professional staff an excellent services, I had the best hospital experience. If you're looking for any dental treatment I strongly suggest you check the Smilebox Dental Clinic out
My first consultation i clearly mentioned my medical issues and trauma i had from past dental encounter.This was consulted with another dr but check up by another dr. Second time i came here after over a month clearly book ready for extraction from my last consultation all of sudden i sat there they said general dr will look into see what can be done as extraction can only be done by specialist…
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dr.Went in there and relive my past dental trauma.Worst thing is came out and there is the specialist dr,i have wasted my time coming back to what?information given was taken lightly and they just want to drag you to take all the services one after another.
Reply from the clinic
Dear Amilda, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your visit left you feeling this way, especially given your past dental experiences and the anxiety you’ve been working through. We understand how important it is to feel safe, heard, and fully supported during every step of treatment. Due to multiple appointment adjustments over time, there appears to have been a misalignment regarding your wisdom tooth extraction appointment on the day of your visit. We understand this led to your expectation of proceeding with the extraction during the same visit, and we regret that this was not clearly communicated. Our team did attempt to offer an alternative time on the same day once the specialist’s availability was reconfirmed; however, we understand that this did not fit your schedule. We sincerely apologise for the inconvenience and frustration this caused. Please be assured that all treatments carried out were based on the agreed plan, and there was no intention to recommend or proceed with unnecessary services. During a cleaning visit, our dentist also includes a routine check-up as part of the procedure at no additional cost, and you were only charged for the cleaning performed. We are especially sorry to hear that the experience triggered your dental anxiety again. This is something we take very seriously, and we continuously work with our team to ensure a more reassuring and supportive environment for patients who may feel apprehensive about treatment. We have also reached out to you directly to assist further and find a suitable solution, and we would truly appreciate the opportunity to speak with you and better support you moving forward. Wishing you well.
Excellent everything! Great English, cleaning, communication; informed me of my filling being damaged. The cleaning was painless and very comfortable gave me a pillow for my neck. I'm coming back to get the filling fixed.
I’m from the Netherlands and contacted the clinic before arriving in Bangkok. I first had an online consultation, followed by a physical consultation once I arrived. Initially, my plan was to just get veneers, but after a thorough examination they recommended a healthier and more suitable approach, as I’m a special case due to a biking accident. In the end, I had two crowns placed on my front…
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t teeth. And they are better than i hoped. I'm really happy with it. Since i'm not living in Thailand, he suggested me to take invisalign in my own country because you need some check up in between. The pricing is very reasonable, especially compared to Europe. Everyone at the clinic is extremely friendly, and the dentists are highly skilled and professional. I 100% recommend this clinic and will definitely come back in the future when I need implants or veneers.
Super happy with my results ! I had the zoom whitening & composite bonding on 4 teeth! I had 3 sessions of the whitening followed by 4 teeth with composite bonding. I had a chipped tooth and jagged edges. I wanted to improve my natural smile. Dr Nattaporn was really sweet & great at what she does! I’m not the best at the dentists I get a bit anxious honestly, but I felt at ease. Dr Nattaporn…
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orn adjusted a couple things I wasn’t 100% so I really appreciate her extending the appointment longer for me! Honestly so happy with my results i feel very confident & happy with my smile ! Front desk the staff are also all lovely & friendly ! Super great experience overall ! Thank you again!💖☺️😄
I am away travelling at the moment and managed to chip my front tooth. SmileBox were able to get me in the same day and repair the tooth using composite. Can’t recommend enough!
Reply from the clinic
Thank you for your review! We’re glad we could help you the same day, especially while you were traveling. Really appreciate the recommendation—safe travels! 🙌✈️ …
Very nice Staff and knowledgeable dentists. Really can recommend this place🫶🏼 ⭐️⭐️⭐️⭐️⭐️ …
Reply from the clinic
Thank you so much Alessandro! We’re really happy you had a great experience with our team. Can’t wait to see you again soon!
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