Patients
Reviews of SmileBox Dental Clinic Thonglor Sukhumvit.
Bangkok, Thailand. 200 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.2 out of 10
Overall score
A modern Thonglor Sukhumvit clinic with CBCT technology, multilingual staff, and strong expat-focused service founded by Dr. Vishesh and Dr. Vikram Bhatia. Consistently praised by Western visitors for transparent pricing and professional outcomes. One recurring complaint about appointment wait times for Invisalign patients.
Authenticity
8/10Founded 2020 by Dr. Vishesh and Dr. Vikram Bhatia. 40+ multilingual staff, CBCT technology. Avg 4.84 with detailed Western expat reviews across 10+ nationalities.
Treatment quality
8/10Two implants completed to 'flawless' result per expat reviewer. Dutch reviewer rates higher than Netherlands and Dubai clinics. 2-year expat patient confirms consistent quality.
Cleanliness
8/10CBCT confirmed. Multiple reviewers describe well-run, clean clinic. German reviewer and others confirm professional equipment and standards.
Team
8/10Dr. Kim (implants), Dr. Neeracha named in reviews. Founders Dr. Vishesh and Dr. Vikram Bhatia named in description. No individual credentials published but described as multilingual specialists.
Price value
8/10Dutch reviewer specifically notes transparent upfront pricing and fair value. Peter Hadfield mentions fantastic prices. Sukhumvit/Thonglor location suggests mid-to-premium Bangkok pricing.
Tourist suitability
9/10Thonglor Sukhumvit location ideal for expats and hotel tourists. English confirmed by multiple Western reviewers. Multilingual (40+ staff). No airport transfer but walk-in accessible to Bangkok tourists.
What comes up well
- Founded by Dr. Vishesh and Dr. Vikram Bhatia; 40+ multilingual dental professionals
- Dutch reviewer rates higher than Netherlands and Dubai clinics visited
- Transparent upfront pricing confirmed by multiple reviewers
- CBCT imaging technology in-house
- 2-year expat patient confirms consistent quality
Points to weigh
- Recurring wait time complaints for orthodontic appointments (Invisalign patients)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
Superb service at short notice. Definitely recommend this Dental practise which was recommended by our hotel. Not only did I get my check-up and scaling completed along with 2 composite fillings, I got some really valuable advise on my teeth. I look forward to attending again next time I'm passing Bangkok!
My experience was delightful; the receptionist was friendly and fluent in english. The doctor was both skilled and gracious. I arrived late, yet I didn’t wait long for my appointment. The ambiance was clean and visually pleasing.
Very professional staff members and company Dentist explains thoroughly the treatment and is helpful with any questions …
Foreigner friendly clinic but assigned dentist put a lot of pressure and couldn't breathe at some point as the process was continuous
Reply from the clinic
Thank you for taking the time to share your feedback. We're glad to hear that you found our clinic to be foreigner-friendly. However, we sincerely apologize for the discomfort you experienced during your treatment. We understand how … More
Wow! Fast, easy, and they made it happen within a week and a half. I was able to get an appointment the day after initial contact. Clean, personable and an overall great team!
I had an amazing experience! They were so patient and attentive. Definitely will come back to complete my treatment plan. Couldn’t recommend them enough!
I had a fantastic experience! I was treated with a teeth cleaning by Dr. Wasapol and he noticed a cavity, so we filled that right away. He also noticed I grind my teeth and I decided to get a night guard as well. We discussed the differences between airflow and teeth whitening and I decided to try airflow also! All of the staff was very polite, courteous, and a pleasure to talk to. A welcome bonus…
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is the clinic is walking distance from my house!
Everyone was wonderful! I love this place, staff is professional, timely and courteous and I'll definitely return. Top tier
Great experience! Thorough and gentle, great prices. I'm so happy to have found this place! This place is not like the "supervised neglect" I am accustomed to in the US. And, my teeth look amazing after the zoom whitening. 🙏 …
I am currently halfway through a complex dental rehabilitation process, and so far, my experience has been excellent. Based on my journey to date, the doctors collaborating with the clinic possess outstanding expertise and experience. My surgery was performed by Dr. Kang in the most gentle way possible, which significantly eased and accelerated my recovery. I especially appreciated the flexibility…
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of the team; Dr. Vish went out of his way to see me for a quick check-up even on their busiest day. They truly strive to tailor everything to the patient's needs. While they occasionally leave more decisions to the patient than one might expect, their commitment to a gentle and patient-centered approach is evident. Because of this, I feel completely comfortable trusting their professional advice and leaving my treatment in their capable hands. Admittedly, wait times can be a bit long occasionally, but for the quality of care provided, this is perfectly acceptable to me. The reception staff is very kind, and I am particularly grateful to Ms. Lhea, who has been incredibly helpful throughout the entire process. I highly recommend them for anyone looking for professional and empathetic dental care in Bangkok.
I don't recommend this clinic. I booked a consultation on braces, because they have a lot of advertising on social networks.Came for a consultation and didn't get it. I've been waiting for an hour. Waste my time
Reply from the clinic
Dear Saiana, Thank you for your feedback, Saiana. We’re sorry to hear that your visit did not meet your expectations. We would like to kindly clarify that your appointment was scheduled for 12:00 PM, and you arrived at approximately 12:30 PM. As we had a full schedule of patients that day, including those who arrived on time, this impacted the waiting time before you could be seen by the doctor. During your visit, our team proceeded with the registration and X-rays in preparation for your consultation. You waited for about an hour before needing to leave due to personal commitments, and we regret that we were unable to complete your consultation as planned. Our team also reached out via message and phone call following your visit to address the situation and assist further. At our clinic, we strive to provide timely and quality care to every patient while accommodating all appointments as fairly as possible, especially on busy days. We appreciate your feedback and remain open to welcoming you again in the future.
Great experience with the Detox program. Feeling brand new already!
Very fast and professional. The receptionists spoke perfect English and were very helpful
I got my Invisalign treatment here. The doctor is very nice, the clinic is beautiful and clean. My teeth look beautiful after the treatment is finished.
Excellent service. I came here with my boyfriend to have our teeth whitened with Zoom whitening. Everything worked perfectly and they look fantastic.
Top teeth cleaning! Excellent results. I'll definitely be back. Thank you so much.
We are very satisfied. We received a professional teeth cleaning and thorough advice answered by the staff. They are very friendly and professional.
Excellent service, care and understanding. In short, I would strongly recommend anybody to find it out yourself for the wonderful services SmileBox can provide you.
My husband and I went to this clinic today for a cleaning, x-rays and a filling. Very professional staff and a welcoming environment. English speaking which is a huge bonus. Very clean and comfortable experience. We will return.
Dr. Tony was extremely gentle and professional!The whole process was done so smoothly. The staff were friendly and helpful. The clinic is well designed, clean and organized. I will definitely go back regularly.
Polite, clean, punctual and extremely efficient. Great value for money. Would definitely recommend yo
I wouldn’t recommend this clinic. During my treatment, it was clear the equipment was malfunctioning - specifically the Air-Flow machine, which was barely working. I also felt the staff was being pressured to upsell or prioritize the clinic's image over my actual dental health. It felt like they cared more about getting a 5-star Google review than providing honest, quality care. Definitely find…
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a more ethical practice. There are much better, more honest clinics in the area.
Reply from the clinic
Hello Ms. Sarah 🙏🏻 We sincerely apologize if you had an unsatisfactory experience during your visit to our clinic. After carefully reviewing our records, we were unable to locate any visit under this account name. To allow us to properly investigate and address your concerns, we kindly ask that you provide details of your visit, including the date and time, as well as a contact method so we may follow up with you directly. We truly value all feedback and are committed to continuously improving our services.
My first time at the dentist abroad and I'm really thrilled! Thank you!
The initial consultation, encompassing x-rays and a smile scan, provided a comprehensive understanding of dental needs. Subsequent treatment efficiently addressed identified cavities, demonstrating a high level of care. The entire process was managed with exceptional professionalism and a focus on patient comfort. This positive experience reflects a commitment to delivering excellent dental…
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services. Overall, the journey from assessment to restorative treatment was highly satisfactory. The decision to pursue ceramic veneers proved to be an excellent one. The entire process, from the initial consultation and thorough preparation to the final fitting, was executed with remarkable precision and care. It is evident that a high level of expertise was applied at every stage. The aesthetic and functional results achieved are truly impressive. This positive experience underscores the value of professional dental work.
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