Patients
Reviews of SmileBay Dental Surgery - Air Itam.
George Town, Malaysia. 96 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 96 reviews
I recently had my wisdom tooth extracted by Dr. Leong and I’m very grateful for the great care I received. She was very gentle, professional, and explained everything clearly, which helped me feel much less nervous. The extraction was surprisingly quick and smooth. Considering how efficient and comfortable the whole process was, the price was very reasonable and definitely worth it. The team was…
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also very friendly and supportive. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Reply from the clinic
Dear Jolin Tan, Thank you for your lovely review! 😊 We’re glad you had a comfortable experience with Dr Leong and our team. Your support means a lot to us. Looking forward to seeing you again! 🦷✨ Best regards, SmileBay Dental Air Itam
I had been missing two molars for over a decade and always been terrified about the procedure mainly due to the pain and whether the procedure would really be something I heard (without proper research). Looking back, I wish I hadn’t waited so long. The treatment was manageable than I imagined, the discomfort was minimal, and the recovery was smooth. Thanks to Dr Chuah Ling Huey for her…
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r professionalism, patience, and genuine understanding. Before my implant procedure, she took the time to provide a thorough and clear explanation, set realistic expectations, and walked me through the anticipated treatment costs. Her calm and reassuring approach eased my worries and gave me the confidence to proceed. If you are or have been hesitant about dental implants, I recommend you to look for Dr Chuah Ling Huey.
Reply from the clinic
Response from the owner Edited 3 months agoDear Andy Tan, Thank you so much for taking the time to write such a detailed and thoughtful Google review. We truly appreciate your kind words and support. It really means a lot to our team and encourages us to continue providing the best care possible. Thank you once again. Best regards, Smilebay Dental Air Itam
Recently completed my braces treatment with Dr. Chuah Ling Huey. She is incredibly professional, gentle and detail-oriented. Every step was clearly explained and questions were always answered promptly. The whole journey was smooth, and I am very satisfied with the result. The clinic is modern, with a clean and relaxed environment. Hooi Yee and other receptionists are always welcoming and…
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d provide quick responses on WhatsApp. Highly recommend to anyone looking for quality dental treatment.
Reply from the clinic
Dear Lee Chen Yao, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had a smooth and positive experience with Dr. Chuah Ling Huey throughout your braces journey. It's wonderful to know that our efforts in maintaining a professional, caring, and detail-oriented approach made a difference. We're also glad you found the clinic environment comfortable and appreciated the support from Hooi Yee and our reception team — we’ll be sure to pass on your compliments to them! Thank you again for your recommendation. We’re truly grateful for your trust and support, and we wish you all the best with your new smile! Warm regards, Smilebay Dental Air Itam
Been using this particular dental for over 4-5 years. A big shout out to the receptionist make me felt welcoming each time I came here as well as being very informative about how things works at smilebay, a peace of mind. Dentists are excellent too, keeping the treatment very structural and hygiene throughout. Most importantly, they don’t push you for any ‘additional unnecessary’ treatment. Once I…
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I was asking for whitening treatment, the dentist was given clear info with great detail and demonstration without pushing you to take it. Big plus! Highly recommend anyone!
Reply from the clinic
Dear Ace Stefan , Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your kind comments and are thrilled to hear that you had a pleasant experience during your recent visit. It was truly our pleasure to serve you, and we are glad that we met your expectations. We take great pride in providing exceptional service to all our customers, and your positive feedback serves as a motivation to our team to continue to strive for excellence. Once again, thank you for choosing us, and we hope to serve you again Warmest regard, Smilebay Dental Air Itam
I recently had a wisdom tooth extraction and root canal treatment done by Dr. Khoo, and I couldn’t be more thankful for her care. She is incredibly patient, gentle, and professional throughout the entire process. I was very nervous at first, but Dr. Khoo made sure I felt comfortable and explained every step clearly. Her calm and reassuring manner really helped ease my fear and anxiety. Thank…
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you, Dr. Khoo, for your excellent service and kindness — you’re truly a wonderful dentist!
Reply from the clinic
Dear Regine Yeoh , Thank you for taking the time to share your valuable feedback with us. We greatly appreciate your kind comments and are thrilled to hear that you had a pleasant experience during your recent visit. It was truly our pleasure to serve you, and we are glad that we met your expectations. We take great pride in providing exceptional service to all our customers, and your positive feedback serves as a motivation to our team to continue to strive for excellence. Once again, thank you for choosing us, and we hope to serve you again Warmest regard, Smilebay Dental Air Itam
My favourite place for getting my teeth cleaned~ Clean and well maintained facilities and environment, especially with the white coloured theme~ Extremely friendly staff and doctors, so don't be afraid to ask any questions regarding your teeth~ Also, they provide punctual reminders for your appointments via WhatsApp~ It's called SmileBay, because the staff are always having big smiles on their…
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heir faces!
Reply from the clinic
Dear Marcus Tye, Thank you so much for taking the time to leave feedback for us! We truly appreciate your insights and are glad to hear your thoughts. Your feedback helps us improve and provide the best possible care. If you have any further comments or need additional assistance, please don’t hesitate to reach out. Best regards, Smilebay Air Itam
Hi there. Thank you so much for today. Finally get back my favorite dentist, Dr Khoo. …
Reply from the clinic
Dear Nurul Fatin Shuhada Saad, Thank you so much for your wonderful review! We are truly delighted to hear that … More
I recently had my second wisdom tooth removed by Dr. Khoo, and once again, the experience was excellent. Having had such a positive experience with my first extraction, I knew I was in good hands. Dr. Khoo and the entire team were …
Reply from the clinic
Thank you so much for your kind words, Mr Akmalul Khairi! We’re thrilled to hear that you had a positive experience with Dr Khoo. Your … More
Dr Khoo is one of the most attentive dentist I ever meet. She is very gentle and always explained in detailed every steps needed. She will try to make you feel as comfortable as she can. I used to consult her at bayan lepas branch but after …
Reply from the clinic
Dear Gs Tan, Thank you so much for taking the time to leave feedback for us! We truly … More
The service and the treatment is absolutely outstanding. All thanks to Dr Khoo for realising my wisdom teeth and gave me some good advice if not I will just let my wisdom teeth be and problems may occur in the future. She’s gentle, yet very …
Reply from the clinic
Dear Li-Qi Saw, Thank you so much for taking the time to leave feedback for us! We truly … More
The 5/5 stars from many reviewers is well earned! My dentist and the assistant were very gentle and everything was explained in detail to me! I even received some kind extra check free of charge because I expressed my concern to know about …
Reply from the clinic
Dear sage, Thank you for taking the time to share your valuable feedback with us. We … More
I really appreciate the service here. Dr. Khoo is so professional, skilled, detailed, and patient. This was my third visit with her; I have had two scaling procedures and two filling. Now, I am going through the phases of getting an …
Reply from the clinic
Dear Minn Lim , Thank you for taking the time to share your valuable feedback with us. We … More
Many thanks to Dr Khoo. She is professional, caring and patient. We were given detailed explanation on the dental procedures for my daughter's root canel treatment. There is always follow up on my daughter's condition after each and every …
Reply from the clinic
Dear Tan Yah Phing , Thank you for taking the time to share your valuable feedback with us. We … More
The doctor was very friendly and attentive in addressing my personal dental issues, which put me at ease. The treatment was quick, safe, and considerate of my personal feelings. 👍🏻 …
Reply from the clinic
Dear Joanna Lau, Thank you so much for your positive review! We are happy to help you resolve … More
Many thanks to SmileBay Air Itam for outstanding service and treatment earlier this week. Dr Chuah was highly professional and calmly explained how he wanted to repair my …
Reply from the clinic
Dear Dave Peel , Thank you for taking the time to share your valuable feedback with us. We … More
Finally removed my wisdom tooth that had been bothering me with the help from Dr Yong. Dr Yong was very friendly and professional, he had it done within 5 minutes! Also very grateful for front desk Hooi Yee for helping me to arrange my …
Reply from the clinic
Dear Lee Wan Gi, Thank you for your support and your valuable feedback. It is our honor to be … More
I recently completed my braces journey. I would like to take this opportunity to say many thank you to Dr Chuah Ling Huey for making my desired smile. Really appreciated it. She is a gentle dentist, patience, and explained everything in …
Reply from the clinic
Dear Errivia Jolly, Thank you for your support and your valuable feedback. It is our honor to be … More
Recently the Indonesian caregiver from the nursing took my dad to pick up his dentures. Dr. Chuah and his staff were very kind to him and took video and pictures of him to share his happy experience with me as I was out of the country. I am …
Reply from the clinic
Dear Juliana Chooi , Thank you for taking the time to share your valuable feedback with us. We … More
No pain, felt at ease throughout the process of extraction
Reply from the clinic
Dear Lim SiongPeng, Thank you for your review! We’re happy to hear that you felt no pain and were comfortable during the extraction. That means a lot to us. See you at your next visit! Best regards, SmileBay Dental Air Itam
the dentist made me feel comfortable and calm. The team was kind and caring from start to finish. Thank you for such a great experience!
Reply from the clinic
Dear Ch'ng yi jun moses, Thank you so much for your kind words! We’re truly happy to hear that you felt comfortable and calm during your visit. Our team always strives to provide a caring and positive experience for every patient. We really appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Best regards, SmileBay Dental Air Itam
I completed my braces treatment with Dr. Leong. Dr. Leong always explained the treatment process clearly before starting and during every visit. Even after removing my braces, the follow-up checks are still very thorough to ensure that my teeth remain in position. The reception staff, (Hooi Yee), are friendly and always remind me about my next appointment. Overall, it has been a very…
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y professional and reassuring experience. Highly recommended!
Reply from the clinic
Dear Xin Ying, Thank you so much for your kind review! We’re delighted to hear that you had a … More
I had a great experience at SmileBay Dental Surgery for my crown treatment with Dr. Khoo Xue Chyi. From the first consultation, everything was explained clearly and calmly, which really put me at ease. Dr. Khoo was professional, gentle, and very thorough, and the whole crown procedure felt well-planned and smooth from start to finish. The clinic itself is modern, clean, and well organised, and the…
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e staff were very friendly and attentive throughout my visits. The final crown fits perfectly and feels completely natural — no discomfort at all. As someone traveling abroad, I really appreciated the clear communication and high standard of care. Thank you for everything! Highly recommended if you’re looking for quality dental work in Penang. 👍
Reply from the clinic
Dear Joey, Thank you so much for your wonderful review! We’re delighted to hear that your experience with Dr. Khoo and our team was smooth, comfortable, and reassuring. It’s great to know that your crown fits perfectly and that our communication and care met your expectations, especially while traveling abroad. Your kind words mean a lot to us and we will be sure to share them with Dr. Khoo and our staff. We truly appreciate your recommendation and look forward to welcoming you back to our clinic in the future! 👍 Best regards, SmileBay Dental Air Itam
I'm a regular customer! I get my implants, cleanings, and routine checkups here. Dr. Chuah Ling Huey at Smilebay Dental is very professional! The receptionist and dental assistants are also very friendly and welcoming 😊 Every experience here is pleasant! Highly recommended!! …
Reply from the clinic
Dear Danny Lee, Thank you so much for your continued support and trust! We're delighted that you've chosen Smilebay Dental, and we appreciate your positive feedback on Dr. Chuah Ling Huey's professional services. We will pass on your encouragement to the front desk and dental assistant team. Ensuring you have a pleasant experience every time you visit the clinic is our greatest motivation. We look forward to continuing to provide you with the best oral care services! 😊 Sincerely, Smilebay Dental Clinic, Ayer Hitam
Happy with the services and experience at Smile Bay Air Itam , meet Dr Chuah and Dr Leong for my two teeth removal operations..overall process was smooth and Drs explain in very details and giv patients condifence 😀 …
Reply from the clinic
Dear Claudio Chow, Thank you so much for your kind review! We’re glad to hear you had a smooth experience at Smile Bay Air Itam. Dr Chuah and Dr Leong will be happy to know that their explanations and care helped give you confidence during your treatment. Wishing you a smooth recovery, and we look forward to seeing you again! 😀 Best regards, SmileBay Dental Air Itam
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