Patients
Reviews of Smile Signature Sukhumvit Dental Clinic.
Bangkok, Thailand. 62 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Smile Signature Sukhumvit is an ISO-certified 10-branch network clinic on Sukhumvit Road near BTS Asok with strong international tourist traffic and Dr. Chutima praised by multiple visitors for exceptional crown and veneer work. A documented case of staff offering free treatment in exchange for a 5-star Google review (Per Vincentz) and three independent pricing transparency complaints significantly undermine confidence in the billing process.
Authenticity
5/10No manipulation tier (4.65). CRITICAL: Per Vincentz (1-star) documents staff offering free service in exchange for 5-star Google review. 2 independent overcharging complaints. Dr. Chutima, Dr. Hui, Dr. Alana named. Website confirmed.
Treatment quality
6/10Dr. Chutima: excellent crowns and veneers for Australian patient. Dr. Hui: gentle cleaning. Zoom whitening, airflow cleaning, dental bonding. Per Vincentz: filling and tooth repair done incorrectly, redone in Denmark for 29,800 THB. Inconsistent cleaning quality (15 vs 35-40 min).
Cleanliness
8/10ISO 9001:2015 certified. 6 treatment rooms with in-house lab. Consistently described as clean and sterile; equipment compared to European standard. No hygiene complaints.
Team
6/10Dr. Chutima (crowns, veneers): praised as exceptional by 2 independent reviewers. Dr. Hui: gentle. Dr. Alana: patient and communicative. One staff member documented soliciting review bribery (5-star for free treatment).
Price value
5/103 independent pricing transparency failures: P Ny overcharged with unspecified line items; Lewis bill 20% over top quote with unspecified items; Per Vincentz had incorrect work redone in Denmark for 29,800 THB. Cheaper than West for many procedures.
Tourist suitability
8/10Sukhumvit Soi 13-15 PRIMARY zone near BTS Asok/Nana. English-speaking staff and doctors. Tourists from France, Australia, Canada, Russia, Singapore, Malaysia all documented. Same-day/same-week appointments. 10+ branch network.
What comes up well
- Dr. Chutima praised by 2 international patients for exceptional crown and veneer work
- Sukhumvit Soi 13-15 PRIMARY; BTS Asok/Nana accessible; English-speaking
- ISO 9001:2015 certified; 6 rooms; in-house lab; 10+ branch network
- Same-day appointments; Zoom whitening, airflow cleaning, Invisalign
- International patients from 6+ countries including Australia, Canada, France
Points to weigh
- DOCUMENTED: staff offered free treatment in exchange for 5-star Google review (Per Vincentz)
- Pricing opacity: 3 independent reviews cite overcharging or unexplained line items
- Per Vincentz: filling redone in Denmark for 29,800 THB after incorrect work at clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
My mother broke her braces that very morning. We went there urgently, and the staff took excellent care of my mother. They temporarily repaired her teeth until we returned to France. Thank you again!
Thank you to the team for welcoming us so warmly and for their extreme kindness in the face of our emergency situation.
I love this dentist. They spoke English well they were very friendly and punctual. I didn’t have to wait at all for my appointment and they helped show me what was going to happen
All the dentists and nurses (staff)are so nice, professional and patient 😭Also they speak English fluently, foreigners can surely get a really nice treatment and experience here:) …
The doctor is superb efficient and yeh staff is nice They speak good English
This was by far one of the most pleasant dental experiences that I've had in my life! The staff was friendly, knowledgable, compassionate, and made every effort to accommodate my short schedule. I cannot recommend them enough and will definitely be back when something else pops up! Thank you for the amazing treatment and taking care of the pain!
Don't go to this dental clinic! I was asking for a simple deep cleaning of my crowns. Somehow they translated that into wanting to remove my crowns from my mouth and clean the implants and the crowns. I told them that I don't want that done because it will invalidate my lifetime warranty that I have! They asked for everything from X-rays to documentation of the locations of my implants. They…
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completely disregarded me when I told them that I did not want them to do that. I told them all I wanted was a simple deep teeth cleaning. Go to this clinic at your own risk! I would never recommend anyone going there. I hope that this clinic loses all of their future clients as they do not pay attention to what is being asked of them to do.
Very efficient process. I’m very happy with the results. Thanks
Decent tooth cleaning and very friendly staff. Hygiene standards are high and the equipment is comparable to European standard. Overall a good experience, I had to wait though because the doctor was running too late. Besides that everything was fine
Thamk you so much for everything you've done an amazing job
Very good dentists, they put a lot of effort into it. I did teeth cleaning and teeth whitening, I am very happy with the results. Very professional staff and they went the extra mile to deliver the best service.
The clinic's front desk charges were extremely chaotic; prices were unclear, and there were multiple instances of overcharging due to incorrect calculations. When requested a detailed price list, the front desk was vague and unwilling to provide a breakdown. They insisted on payment before providing a detailed breakdown. Only after strongly insisting on a detailed breakdown before payment did they…
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discover the overcharging. Subsequent inquiries about pricing went unanswered. The service and pricing were completely opaque, resulting in a terrible experience. I would not recommend this clinic.
I went to this branch for teeth cleaning last year and this year. Last year, I had a dentist who needed about 35-40 minutes for the cleaning. She checked the result with dental floss at the end. My teeth were noticeably whiter. Excellent. This year, I had a dentist. The cleaning only took 15 minutes. There was no check with dental floss either. I didn't notice any difference in color. When I asked…
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why it only took 15 minutes, he replied that the cleaning couldn't have taken any longer! I'll come again, but next time I'd like a dentist to do the cleaning!
I recently had crowns and veneers done by Dr Chutima, and I honestly could not be happier with the entire experience and the final result. From the very beginning, Dr Chutima was incredibly thorough and detail-focused. She took the time to carefully assess my teeth, explain the process clearly, and make sure every step was done properly rather than rushed. What really stood out to me was the level…
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l of precision and care that went into the work. You can tell she genuinely cares about achieving the best possible outcome for her patients. Throughout the treatment she was also extremely attentive to my comfort. Dental work can easily feel stressful, but she and the team made the whole process calm, gentle, and very professional. The final result exceeded my expectations. My crowns and veneers look natural, balanced, and beautifully done. I’ve never experienced this level of detail, care, and service from a dentist before. If you are considering dental work, I would absolutely recommend Dr Chutima. Her skill, professionalism, and attention to detail are truly remarkable. Highly recommend!!
Absolutely terrible experience. I had a cavity filled and the back of a front tooth repaired, but afterwards my bite felt completely wrong. I went back to the clinic, and another dentist criticized the previous work but she fixed it. When I asked the price, she said it would cost 100 baht — but that she would make it free if I left a 5-star Google review, while holding her phone up for me to do…
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o it. I declined. I later had the work properly repaired in Denmark for about 29,800 baht (6,000 DKK). This was a zero-star experience. I would not recommend anyone go here, especially if you’re a tourist. Avoid.
Reply from the clinic
Dear Per Vincentz, Thank you for your feedback. We have thoroughly reviewed your dental records from October 2025 and would like to clarify the details of your visit. Regarding the treatment: During your initial visit in October, we performed a filling on the upper left front tooth. When you returned with discomfort, our examination revealed that the issue was actually with existing fillings from previous treatments at another clinic. Complimentary Service: To ensure your comfort, our dentist adjusted and polished the upper right front tooth and the upper right premolar (both filled elsewhere) free of charge, even though they were not part of our initial treatment. The 100 THB Discount: This is a standard promotion to reduce the sterilization fee for any patient who leaves a review (regardless of the rating). We apologize if this was perceived as pressure to provide 5 stars; it is simply a requirement for our accounting records to verify the discount. We take pride in our professional expertise and our dedicated follow-up system. Since we did not receive any updates after your October visit, we assumed the issues were resolved. If you have further information or wish to discuss this, please contact us via WhatsApp at +66 91 002 2288 or email at [email protected]. We remain committed to providing professional, high-quality dental care. Best Regards, Smile Signature Team
I'm from Quebec (Canada). I had my upper wisdom teeth extracted there. The clinic is clean, if basic, but the service is outstanding, and you don't have to wait hours or days for an appointment. The prices are absolutely nothing like in Canada. I recommend it without hesitation!
Very quick and professional in cleaning my teeth from tartar. Clean and friendly
Staff here very friendly. Doctor also very good and professional. Recommended to come here if you want to do veneers. Price are reasonable too!
The place is clean, the team provides professional service, the dentist is highly skilled, the teeth cleaning is thorough, painless, and gentle. 👍👍👍 …
Worst place that i never been. It feel like torture. The technology is outdated. The polish was poorly done.
Came to do teeth whitening (cool light) and got a very good result compared to other clinic. Also, pleasant and good atmosphere.
Good experience. The staffs are very friendly and reassuring. Did zoom teeth whitening here but no doubt will experience teeth sensitivity during treatment and post treatment. Overall very price friendly as compared to Singapore.
Went for zoom teeth whitening. Dentist and staff were very friendly and made sure I was comfortable during the process. They also gave me an extra gel for sensitivity at the end. Overall had a good experience 👍🏻 …
Visiting from Australia, I needed 4 crowns replaced. I contacted Smile Signature via the Web form. Communication was easy, they were so helpful, worked around my travel arrangements. Saved me $$$ compared to AUS dental prices. Don't be put off, exceptional clean, sanitary, and experienced. Cleaner than some dental clinic that I've visited in my country. I saw Dr Chutima she was absolutely lovely,…
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very passionate about her job, language barrier was fine, she was amazing to deal with. Overall a positive experience. Thank you Smile Signature
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