Patients
Reviews of Smile Signature Sukhumvit Dental Clinic.
Bangkok, Thailand. 62 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Smile Signature Sukhumvit is an ISO-certified 10-branch network clinic on Sukhumvit Road near BTS Asok with strong international tourist traffic and Dr. Chutima praised by multiple visitors for exceptional crown and veneer work. A documented case of staff offering free treatment in exchange for a 5-star Google review (Per Vincentz) and three independent pricing transparency complaints significantly undermine confidence in the billing process.
Authenticity
5/10No manipulation tier (4.65). CRITICAL: Per Vincentz (1-star) documents staff offering free service in exchange for 5-star Google review. 2 independent overcharging complaints. Dr. Chutima, Dr. Hui, Dr. Alana named. Website confirmed.
Treatment quality
6/10Dr. Chutima: excellent crowns and veneers for Australian patient. Dr. Hui: gentle cleaning. Zoom whitening, airflow cleaning, dental bonding. Per Vincentz: filling and tooth repair done incorrectly, redone in Denmark for 29,800 THB. Inconsistent cleaning quality (15 vs 35-40 min).
Cleanliness
8/10ISO 9001:2015 certified. 6 treatment rooms with in-house lab. Consistently described as clean and sterile; equipment compared to European standard. No hygiene complaints.
Team
6/10Dr. Chutima (crowns, veneers): praised as exceptional by 2 independent reviewers. Dr. Hui: gentle. Dr. Alana: patient and communicative. One staff member documented soliciting review bribery (5-star for free treatment).
Price value
5/103 independent pricing transparency failures: P Ny overcharged with unspecified line items; Lewis bill 20% over top quote with unspecified items; Per Vincentz had incorrect work redone in Denmark for 29,800 THB. Cheaper than West for many procedures.
Tourist suitability
8/10Sukhumvit Soi 13-15 PRIMARY zone near BTS Asok/Nana. English-speaking staff and doctors. Tourists from France, Australia, Canada, Russia, Singapore, Malaysia all documented. Same-day/same-week appointments. 10+ branch network.
What comes up well
- Dr. Chutima praised by 2 international patients for exceptional crown and veneer work
- Sukhumvit Soi 13-15 PRIMARY; BTS Asok/Nana accessible; English-speaking
- ISO 9001:2015 certified; 6 rooms; in-house lab; 10+ branch network
- Same-day appointments; Zoom whitening, airflow cleaning, Invisalign
- International patients from 6+ countries including Australia, Canada, France
Points to weigh
- DOCUMENTED: staff offered free treatment in exchange for 5-star Google review (Per Vincentz)
- Pricing opacity: 3 independent reviews cite overcharging or unexplained line items
- Per Vincentz: filling redone in Denmark for 29,800 THB after incorrect work at clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
I was able to make an appointment on the same day for a specialist confirmation. And then during the same week I was able to finish my treatment. Everyone was kind and spoke English well. And the dentist was gentle.
Amazing service and such beautiful people to be surrounded by, Thankyou for a great clean
I went for a clean. The process of booking on the Line app was pretty straightforward, I appreciated that. And my teeth feel cleaner for sure. But it was difficult to understand the dentist. And they gave me a range of quotes in advance but the actual bill was 20% higher than the top one. I questioned this and the answer wasn’t clear to me. The invoice has two line items for “unspecified”. And…
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And my mouth is bleeding. On its own each of these things isn’t too bad, but all added up to a negative experience. Personally, I would try somewhere else next time.
Reply from the clinic
Dear Customer, We sincerely apologize for the inconvenience caused during your recent visit. Normally, teeth cleaning costs between THB 1,200–1,800, depending on the amount of tartar. However, the dentist you saw yesterday recommended the Teeth Spa Package, which includes both teeth cleaning and airflow treatment. The airflow helps remove yellow stains and makes your teeth appear brighter. We apologize for not providing you with clear information beforehand. After a cleaning with airflow, it’s possible to experience minor bleeding for a short time, as the dentist needs to clean slightly under the gums. As an apology, we would like to offer you a 5% discount on your next cleaning visit. We will also make sure to explain all treatment details more clearly next time. Thank you for your understanding. Best regards, Smile Signature team
Needed a filling while on holiday. Given a same day appointment by the friendly receptionist. Great service, good price. Highly recommend.
Good staff! The staff were very helpful and the place was clean.
Great service! The cleaning with airflow is excellent and very good results. Nice and clean place 👍🏻 …
Great service - had cleaning with airflow done and very happy with the results. Very nice place and great service. Would recommend.
The place is clean and sterile, giving great confidence in receiving dental services.
Professional, efficient dentist and staff. Extremely friendly. Whole experience was amazing. 10/10 recommendations
Had something stuck on my gum and the staff are very helpful to help me solve the issue. Very big dentist and clean with professional equipment.
I was here because of acute pain, and I had a wisdom tooth extracted. The doctor and the dental assistant were extremely empathetic and took the time to explain everything to me. I felt very well looked after. I highly recommend this practice to everyone!
Had toothache. Came for a consultation. Good doctor. Very good recommendations. Clean facility and very friendly staff. Especially the receptionist, speaks English so easy to communicate.
I got my crown replaced in 3 days, the service and workmanship was perfect. At a reasonable price.
I think this is the best dental clinic in Bangkok. In May 2025, I lived nearby in the Sofitel and visited with my Thai friend. We loved everything—the clinic itself, the decor and atmosphere, and, of course, the highly professional doctors and their use of the best global dental practices. Now (August 23rd), I'm staying at the Hilton Millennium and scheduled for a full dental cleaning. Of…
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course, I came back here and was once again convinced I made the right choice. Overall, the best clinic and the best dentists. I highly recommend it! And if you compare prices here and in Moscow, you'll get double the satisfaction.
It was very good experience and doctor spoke very good English and explained everything in detail and recommended the treatments required. Overall great experience, would definitely recommend.
Friendly staff and doctor was very good and explained everything clearly. It was a good experience, definitely recommend to everyone.
Had my teeth cleaned and filling. Competitive pricing and wonderful experience. The dentist was so informative too. Receptionist spoke fluent English. I definitely recommend this clinic.
My wife and I had our teeth cleaned here and we received a good service and a fair price. Next time we return to Bangkok we would come again.
The whitening process was fantastic! I’m now two days in and any sensitivity has completely settled back to normal. The clinic is clean and the dentist genuinely cares about your comfort and results, not just making money. I’ll definitely be coming back to have all my dental work done here. Highly recommend!
Dentist is very detailed. It'd clean and location is conveniently situated near Nana BTS
I had my teeth cleaned by Dr. Hui, and she was very gentle. Dr. Hui is lovely and gave great advice. The clinic is clean and the price is very good. I'm very impressed!
Absolutely wonder dentist, she was very professional and caring and gentle. The whole team was great wonderful and professional. I would only say they shouldn't have the whole team there for the consultation made me feel a little uncomfortable.
I was very impressed with my treatment at Smile Sukhumvit yesterday. I had a gap between two front teeth which was increasing. I got some cosmetic 'dental bonding' done and am thrilled with the results. Excellent service and price. Thanks so much to the dentist and the wonderful assistants - Annie
Very nice dental clinic, very professional I would highly recommend it.
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