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Patients

Reviews of Smile Medical Center Bali.

Bali, Indonesia. 75 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

2.7

out of 5, from 75 reviews

5 27
4 3
3 1
2 10
1 34
Ayu Dian submitted to SmileJet 5.0 out of 5
the service is very good, the consultation with the doctor is also very friendly
Luh Nadiani submitted to SmileJet 5.0 out of 5
The service is very good, the doctor is very friendlyπŸ™πŸ»πŸ™πŸ» …
Kadek Aria subawa submitted to SmileJet 5.0 out of 5
The service from the doctor and nurse is friendly and the place is clean. Thank you.
17_Nabilla aryastni submitted to SmileJet 5.0 out of 5
"The service is very good and fast, the place is clean and comfortable, and the doctors and nurses are very friendly."
erwan erlangga submitted to SmileJet 5.0 out of 5
I give Smile Medical Center five stars. I've been to several healthcare facilities before, but after moving here, I've been comfortable here ever since. Thank you, and I hope you continue to provide consistent service. πŸ™πŸ™ …
Gede Anipta submitted to SmileJet 5.0 out of 5
The health workers are friendly and responsive in providing services πŸ™πŸ»πŸ™πŸ»πŸ™πŸ» …
Made Tangi submitted to SmileJet 5.0 out of 5
Thank you, Doctor GST MD Parwata, for providing the best care for my mother. Now my mother is healthy.
Perwita Andreani submitted to SmileJet 5.0 out of 5
Thank you, Doctor. My child has been treated, and thank you for the additional prescription.
Nila sari submitted to SmileJet 5.0 out of 5
The front staff explained very clearly and the service was very friendly.
F. Gerald Latumahina submitted to SmileJet 1.0 out of 5
Please let me know about Dr. Gusti's review. I don't know what the problem is, but his service is truly terrible. It's ruining the work of other doctors and giving the clinic a bad name.
Indah Ariyani submitted to SmileJet 1.0 out of 5
The nurse is really rude, not even the slightest bit friendly towards the patient and her words are really curt. Smile management, please guide me because this is not just once, twice, many times.
Faizah Comeng submitted to SmileJet 1.0 out of 5
That male general practitioner is so fierce as a doctor. My grandmother wanted to see a doctor last month, but she started saying strange things. I think she should be reported.
Nindya Kusumantari submitted to SmileJet 1.0 out of 5
The dentist wasn't very quick and understanding. He didn't explain things well.
yurika julia submitted to SmileJet 1.0 out of 5
If i can give 0 (zero) rate i will. Very Disappointed. This doctor was very unhelpful and rude. He didn’t listen to me and even said that seeing a super specialist wouldn’t help, which was shocking to hear. I felt blamed instead of supported. I used insurance, but the customer service was also bad. After checking, I saw that many others had similar bad experiences with this doctor. I will never…
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r come back and don’t recommend him at all. Good luck!

human error submitted to SmileJet 1.0 out of 5
I went there to ask for a referral for a tooth extraction because I had been sick for a long time. I met the first doctor and was told to come back on Thursday and was given a referral because I had already received treatment on the first visit. Okay, I went back on the appointed day but was told to get an X-ray first, and that was paid. Why didn't I get an X-ray at the hospital after getting…
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the referral? I ended up getting an X-ray myself. It's unclear, I really regret choosing this health facility.

Adi Ananta submitted to SmileJet 1.0 out of 5
Poor staff service. They refused to provide a referral letter for a pregnant woman's blood test at the community health center, even though the center requires a referral letter to access BPJS services. As a result, they had to pay a general registration fee, which could cost hundreds of thousands of rupiah. Very disappointing.
Venita Jehumun submitted to SmileJet 5.0 out of 5
Very good service, thank you very much Dr. Ni Putu Kusuma Santhi Y. The doctor is very kind and friendly❀️
Ady Widi submitted to SmileJet 1.0 out of 5
The service was unfriendly. The doctor was mean. I went there for treatment because I fell. I only had Betadine applied and pills given. I paid 300,000 Rupiah. Thank you. πŸ™πŸ»πŸ™πŸ»πŸ™πŸ» …
29 Ni Kadek Sri lani submitted to SmileJet 1.0 out of 5
The service was unfriendly and impolite. I went there for treatment after falling off my motorcycle. I only had Betadine applied. Then I paid 300,000 Rupiah. The doctor was very aggressive and rude. Thank you for your service. πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
Aini Sjarifuddin submitted to SmileJet 1.0 out of 5
The doctor is often late. He says he opens at 9, but he arrives at 9:30. Unprofessional.
Febry Febry submitted to SmileJet 2.0 out of 5
I went to the clinic to make a referral. There was a male general practitioner who was very unfriendly (fierce). Is it because he's using BPJS? Sorry, we also pay BPJS every month. We're not free. So, please treat patients or customers kindly and listen to their complaints, not just by shouting at them. How can you explain your complaint if you're already being rude as soon as you walk in?
Deta Clemenceau submitted to SmileJet 3.0 out of 5
Don't go to dentist Elvira, she's not friendly at all, she keeps talking in between patients explaining their complaints, and her answers are really rude. The receptionist is okay.
Reply from the clinic

We apologize for the inconvenience during your consultation at the Smile Clinic. This is valuable feedback for us to further improve our services in accordance with our SOPs. Thank you again for your feedback, and we, the clinic management, extend our deepest apologies.

Iluh ratih submitted to SmileJet 5.0 out of 5
Amazing experience 🌟🌟🌟🌟🌟❀️ initially traumatized by dentist tools but dared to come here and consult for dental treatment directly with the specialist doctor because my teeth were badly damaged I was afraid it would hurt a lot ready to ask for leave from work finally the dental treatment was carried out from extraction cleaning even though it was a bit sore 🀣 and the installation of braces d…
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id not hurt at all I don't know where it came from with a blink of an eye it was finished thank you doctor very kind polite and professional, the nurses are also friendly very kind polite and caring (Mrs. Desek Suratni) love you full anyway ❀️❀️😘😘

Reply from the clinic

Thank you for your visit and review. We apologize for any shortcomings in our service. We will continue to improve our service quality in the future. Regards, stay healthy.

I Made Ari Wicaksana Nataran submitted to SmileJet 2.0 out of 5
Unfriendly service from the general practitioner (Mr. G****). Thank you. I'm not trying to denigrate him, but perhaps those who have been there and been treated by him know his attitude. πŸ™ …

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