Patients
Reviews of Smile Medical Center Bali.
Bali, Indonesia. 75 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 75 reviews
the service is very good, the consultation with the doctor is also very friendly
The service is very good, the doctor is very friendlyππ»ππ» β¦
The service from the doctor and nurse is friendly and the place is clean. Thank you.
"The service is very good and fast, the place is clean and comfortable, and the doctors and nurses are very friendly."
I give Smile Medical Center five stars. I've been to several healthcare facilities before, but after moving here, I've been comfortable here ever since. Thank you, and I hope you continue to provide consistent service. ππ β¦
The health workers are friendly and responsive in providing services ππ»ππ»ππ» β¦
Thank you, Doctor GST MD Parwata, for providing the best care for my mother. Now my mother is healthy.
Thank you, Doctor. My child has been treated, and thank you for the additional prescription.
The front staff explained very clearly and the service was very friendly.
Please let me know about Dr. Gusti's review. I don't know what the problem is, but his service is truly terrible. It's ruining the work of other doctors and giving the clinic a bad name.
The nurse is really rude, not even the slightest bit friendly towards the patient and her words are really curt. Smile management, please guide me because this is not just once, twice, many times.
That male general practitioner is so fierce as a doctor. My grandmother wanted to see a doctor last month, but she started saying strange things. I think she should be reported.
The dentist wasn't very quick and understanding. He didn't explain things well.
If i can give 0 (zero) rate i will. Very Disappointed. This doctor was very unhelpful and rude. He didnβt listen to me and even said that seeing a super specialist wouldnβt help, which was shocking to hear. I felt blamed instead of supported. I used insurance, but the customer service was also bad. After checking, I saw that many others had similar bad experiences with this doctor. I will never…
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r come back and donβt recommend him at all. Good luck!
I went there to ask for a referral for a tooth extraction because I had been sick for a long time. I met the first doctor and was told to come back on Thursday and was given a referral because I had already received treatment on the first visit. Okay, I went back on the appointed day but was told to get an X-ray first, and that was paid. Why didn't I get an X-ray at the hospital after getting…
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the referral? I ended up getting an X-ray myself. It's unclear, I really regret choosing this health facility.
Poor staff service. They refused to provide a referral letter for a pregnant woman's blood test at the community health center, even though the center requires a referral letter to access BPJS services. As a result, they had to pay a general registration fee, which could cost hundreds of thousands of rupiah. Very disappointing.
Very good service, thank you very much Dr. Ni Putu Kusuma Santhi Y. The doctor is very kind and friendlyβ€οΈ
The service was unfriendly. The doctor was mean. I went there for treatment because I fell. I only had Betadine applied and pills given. I paid 300,000 Rupiah. Thank you. ππ»ππ»ππ» β¦
The service was unfriendly and impolite. I went there for treatment after falling off my motorcycle. I only had Betadine applied. Then I paid 300,000 Rupiah. The doctor was very aggressive and rude. Thank you for your service. ππππππ
The doctor is often late. He says he opens at 9, but he arrives at 9:30. Unprofessional.
I went to the clinic to make a referral. There was a male general practitioner who was very unfriendly (fierce). Is it because he's using BPJS? Sorry, we also pay BPJS every month. We're not free. So, please treat patients or customers kindly and listen to their complaints, not just by shouting at them. How can you explain your complaint if you're already being rude as soon as you walk in?
Don't go to dentist Elvira, she's not friendly at all, she keeps talking in between patients explaining their complaints, and her answers are really rude. The receptionist is okay.
Reply from the clinic
We apologize for the inconvenience during your consultation at the Smile Clinic. This is valuable feedback for us to further improve our services in accordance with our SOPs. Thank you again for your feedback, and we, the clinic management, extend our deepest apologies.
Amazing experience πππππβ€οΈ initially traumatized by dentist tools but dared to come here and consult for dental treatment directly with the specialist doctor because my teeth were badly damaged I was afraid it would hurt a lot ready to ask for leave from work finally the dental treatment was carried out from extraction cleaning even though it was a bit sore π€£ and the installation of braces d…
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id not hurt at all I don't know where it came from with a blink of an eye it was finished thank you doctor very kind polite and professional, the nurses are also friendly very kind polite and caring (Mrs. Desek Suratni) love you full anyway β€οΈβ€οΈππ
Reply from the clinic
Thank you for your visit and review. We apologize for any shortcomings in our service. We will continue to improve our service quality in the future. Regards, stay healthy.
Unfriendly service from the general practitioner (Mr. G****). Thank you. I'm not trying to denigrate him, but perhaps those who have been there and been treated by him know his attitude. π β¦
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