SmileJet

Patients

Reviews of Smile Makers Group.

Los Algodones, Mexico. 37 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 37 reviews

5 35
4 0
3 1
2 0
1 1
Sandra Phillips via Google 5.0 out of 5
They went the extra mile, Picking me up at the boarder and dropping me off. They made sure my crowns were perfect, and so glad they did. Thank you
Reply from the clinic

Hi Sandra: We think you are the best too! Bestie...thank you for the 5 star review ;-)

Marcela Carranza via Google 5.0 out of 5
I had a wisdom tooth extraction surgery with Dr. Paola and the experience was excellent. At first, I was very nervous, but she and her team made me feel calm and comfortable at all times. She is very kind and always made sure I felt no pain or discomfort during the procedure. The clinic is spotless, the staff is attentive and friendly, and the sterile material was opened right in front of me,…
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, which gave me a lot of confidence. Even though I thought it would be a complicated procedure, everything went smoothly thanks to her professionalism and care. I highly recommend Dr. Paola, not only for her human warmth but also for her outstanding work.

Reply from the clinic

Hi Marcela — thank you so much for your thoughtful review! We’re very happy to hear that **Dr. Paola and the team were able to make you feel calm and comfortable** during your wisdom tooth extraction. We know procedures like this can feel intimidating, so it means a lot to us that you felt cared for and pain-free throughout the process. We also appreciate you noticing the clinic’s cleanliness and our sterilization procedures. Patient safety and transparency are extremely important to our team. Thank you for recommending **Dr. Paola and Smile Makers Group**. We truly appreciate your trust and your kind words! 😊

Roxanne Lewis via Google 5.0 out of 5
Having major dental work is scary, there's no way around it! Dr. Paola and the wonderful staff at Smile Makers Group take the scary away and instead make you feel welcomed, comfortable, and confident. The results are better than you could dream for because Dr. Paola's talent is unmatched! Make the trip, its definitely worth it!
Reply from the clinic

Hi Roxanne — thank you so much for your wonderful review! We completely understand that major dental work can feel intimidating, so it means a lot to hear that Dr. Paola and our team helped make you feel comfortable and confident throughout the process. Creating a welcoming and supportive experience for our patients is very important to us. We’re also thrilled that you’re happy with your results. Your kind words about Dr. Paola’s work truly mean a lot to the entire team. Thank you again for trusting Smile Makers Group, and for recommending us to others considering making the trip!

Kurt Reimer via Google 5.0 out of 5
My experience at Smile Makers Group was fantastic. Dr. Paola has a great bedside manner. She is knowledgeable about her trade and very informative about any and all procedures that she she did for me. I had 21 teeth pulled, bone grafting done on upper and lower jaw. I had 5 on 5 titanium studs put in with zirconia plates and teeth. I am very happy with the the service and I love my new smile.
travis doty via Google 5.0 out of 5
I just finished up getting snap on and I'm very happy with finished product! Dr. Mario and Kenia were awesome!
Reply from the clinic

Hi Travis: Your new snap-on smile is amazing! Thank you for trusting us to deliver your smile transformation. Dr. Mario & Kenia were so happy to have met you..do send us photos of your new smile!

michael manoff via Google 5.0 out of 5
WOW! I’m a 74 year old man with years of experience going to dentists in the states. This is by far the absolute best dental experience ever. No pain, kind gentle care, and a fantastic result! This is a dental office of perfectionists. I highly recommend this office for all your dental needs. Michael Manoff Hoodsport, Washington
Reply from the clinic

Hi Michael: 74 years = words of wisdom! We're so glad to have exceeded your expectation of what it is like to go to a dentist. We love that we could best your dental experiences in the United States no less! No pain, kind, gentle, fabulous results = our aim..we're so happy to have delivered. We look forward to see your smile soon in person and online!

Maria P. via Google 5.0 out of 5
Dra Paula and their team did a great job. It was a process of almost a year for the implant but I am very satisfied with the result. I would recommend Smile Group for a dental implant work.
Reply from the clinic

Hi Maria: Great results take time..we wished we could make dental implants go faster! Your new smile was indeed worth the wait. Thank you for recommending Smile Makers Group

gillian mohseni via Google 5.0 out of 5
Dr Paola and her team are the best so caring and professional I would recommend smile makers 💯 …
Reply from the clinic

Hi Gillian: your beautiful smile is all the thanks we need! we appreciate the 5 star review and your recommendation to friends & family.

Stalled Projects via Google 5.0 out of 5
My whole mouth reconstruction was an excellent process professional friendly wonderful experience highly recommend them
Reply from the clinic

Hi Stalled Projects: Thank you for the 5 star review and recommendation! Please come back soon...

phil lacourse via Google 5.0 out of 5
Bravo Dr Paola. Been 5 months since completion of all on 4……Being a doctor myself for 38 years…let me assure you…the entire staff excel in patient care…thank you…. Dr. Phil…Traverse City Michigan
Reply from the clinic

Hi Dr. Phil: What a great smile and a fabulous photo! Looking great sir. Nothing speaks more than a fellow doctor saying we have done an excellent job on your smile transformation.

Noni Kobza via Google 5.0 out of 5
I love this dentist office. They treat you like family.
Reply from the clinic

We love you Noni! We're so happy to help you with your new smile...

Allegra Russell via Google 5.0 out of 5
Amazing people and Amazing job. I'm absolutely in love with my new smile. Dr. Paula does Amazing and answers every question and worries. Best dental care in Mexico.I cannot be happier with the work they did. It changed my life for the better. I’m so happy and it was worth every penny!
Reply from the clinic

Hi Allegra: We love changing your life for the better..having a beautiful smile seems to be a simple thing..but it means the world! Thank you for the 5 star review and recommending our dental work in Mexico ;-)

S. Kothari via Google 5.0 out of 5
Best dental experience of my life. Dr. Paulo and the entire staff are amazing. Respectful, courteous, knowledgeable and experts in the business. My wife had a 4 on 4 on top and bottom and her new smile is perfect. Dr. Paulo is meticulous and makes sure there are no imperfections. Highly recommend Smile Makers!!!!
Reply from the clinic

Hi S: Thank you for your kind words. We are so happy we could help you wife get her new smile with an All-on-4 upper & lower. Dra. Paola is obsessed with dental quality - it may take a little longer time but the outcomes make great smiles. We look forward to see you come back soon - just not too soon!

Wen Pen via Google 3.0 out of 5
Was charged a lot of money with no advanced notice. The dentist was not really friendly this time. The whole appointment was not what I expected. Very disappointed.
Reply from the clinic

Hi Wen: We are sorry to hear that you feel like you had a bad experience at Smile Makers Group. You visited to us for maintenance of your All-on-4, X rays and cleaning and we felt like we explained these prices to you verbally while you were at our dental clinic. If we didn't explain the prices clearly so that you could understand - we apologize. We'd love to make this right for you. Please contact any time at 1-866-441-0063 and we'll work hard to clear up the pricing miscommunication.

Mama Yoli via Google 5.0 out of 5
Great staff and did a thorough job on my teeth. I'll definitely keep coming back
Reply from the clinic

Hi Mama! We loved having you at Smile Makers Group. Your new smile is beautiful..so happy we could help you improve your smile. Look forward to see you again...

John Pendrick via Google 1.0 out of 5
Had high hopes but it didn't happen. The staff were nice but that was the only thing good about it. My friend was supposed to get implants but they said there wasn't enough bone so they said they couldn't do it. Talked us into a way over priced cleaning and made a terrible set of retainer teeth. They didn't fit right, wound up breaking 2 days later. We went to a dentist in phoenix who told us…
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there is plenty of bone to do implants so they lied to us about that. Anyway, this was a Big waste of alot of time and money...

Reply from the clinic

Hi John: We're sorry you had a bad experience with Smile Makers Group. We apologize that you felt your cleaning was overpriced, your friend couldn't get implants because of a lack of bone density and your retainer didn't fit properly & broke. As you're aware, we take dental quality very seriously and with your friend we found it impossible to provide dental implants based on our 4D scan of your friend's jaw bones. After detailed analysis by our oral surgeon (Dr. Mario), we made the unfortunate recommendation to NOT proceed with dental implants: we preferred not to proceed as there was an undue risk of the dental implants failing. It is our policy to NOT treat patients if the dental outcome has too high a risk for failure. With regards to your retainer, we have a dental lab warrantee and if it is broken we are happy to fix it. Please send us a picture of the broken retainer and email it to us at [email protected] and we can proceed with the warrantee process. We look forward to help you fix your broken retainer.

Susan Brown via Google 5.0 out of 5
It was all very professional except we were told that hotel was included in the $11,000 price , but now we are told that you will not cover the hotel cost for our September visit…we are not happy about that at all!!
Reply from the clinic

Hi Susan, thank you for the five-star review, we apologize for the miscommunication over the hotel and express our deepest apologies. To be able to offer such a great value for our dental care sometimes requires us to reduce the package offers. However, this does not excuse us for miscommunicating this hotel charge prior to your dental treatment. Our sincerest apologies from the entire Smile Makers team.

Hailey via Google 5.0 out of 5
The ladies that helped me were wonderful, the Docter was amazing as well. Very professional and nice people.
Reply from the clinic

Hi Hailey: thank you for the five star review we loved having you at our clinic and we look forward to seeing your beautiful new smile online or in person in the near future!

John Galletta via Google 5.0 out of 5
Absolutely wonderful organization! Everyone is so professional, knowledgeable, and kind! They made me feel very secure and safe, always explaining to me the procedures before they executed them. I cannot be happier with the work they did. It changed my life for the better. I’m so happy and it was worth every penny!
Reply from the clinic

Hi John: we loved seeing your new smile! Happy to help you save $$$ and get your beautiful new smile. Thank you for your kind words: we work very hard to make you feel safe, secure and explain step-by-step what is going to happen to your teeth. See your smile soon!

Jeff Nill (LI Roof Repair) via Google 5.0 out of 5
My brother in law and my self are In the in the process of getting dental work done. So far so good! The entire staff at smile makers are very helpful & accommodating.
Reply from the clinic

Hi LI Roof Repair: Thank you for the 5 star review we're so happy we can help you transform your smile!

irene jackson via Google 5.0 out of 5
Hi this has been an amazing experience!!! I spent much of my childhood in a dentist office when I guess they didn’t know it can be very painful and scary. I waited to have my teeth pulled and get dentures until I had no choice and was scared to death. Best choice ever- Dr. Paola Duque and staff (all of the staff) were awesome, they were friendly knowledgeable and attentive. I got all on four…
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top and bottom!! I would highly recommend them for your dental needs and as a bonus the townspeople are just as awesome THANK YOU SO MUCH 😃

Reply from the clinic

Hi Irene: We so delighted that we could help you get over your childhood memories of the dentist! We know going to the dentist can be scary: that's why we work extra hard to make it friendly, knowledgeable and personalized to your smile. Your new smile looks amazing! Please send us pictures when you have time. Thank you for recommending Smile Makers Group

sam719540 via Google 5.0 out of 5
Dr Paola Duque, Dr. Claudia Florez, and Dr. Carlos Marquez form Smile Makers Group. In my opinion the finest, personal, most talented and caring dental care Algodones has to offer.
Reply from the clinic

Hi Sam: Thank you very much for your kind words! We work really hard to ensure that you had a personal dental experience here at Smile Makers Group. We are so happy you picked us to transform your smile! We look forward to see you soon..

Judith Camacho via Google 5.0 out of 5
I really liked the quality of the work and the prices, but above all, the friendliness and professionalism of the staff. They make everything very easy for customers, and I'm very happy I chose Smile Makers.
Reply from the clinic

Hi Judith: Thank you so much for the 5 star review! We loved having you at our dental clinic and we're so lucky to be able to help you on your journey to get a new smile! We tried hard to make sure we made your experience at the dentist friendly & professional..so happy to hear we delivered on that promise for you!

John Sandstrom via Google 5.0 out of 5
I was treated with kindness and respect, as always. The staff if always friendly.
Reply from the clinic

Hi John: Glad to see you made it home safely! We really appreciate the 5 star review and your words of kindness. We aim to be friendly..so glad you felt it!

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