Patients
Reviews of Smile LX.
Lisbon, Portugal. 34 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 34 reviews
Five stars for Dr. Carla Piteira and the entire Smile LX team. I had orthodontic treatment and implants done with fantastic results. Professionalism, friendliness, and thoroughness. I highly recommend them!
Reply from the clinic
Thank you so much for your trust! We are very proud to have shared your experience! See you soon!
I find it quite inconvenient when you send a message to schedule an appointment and the company replies with a call. All the questions they asked me could have been asked via message. It's pretty obvious that if I sent a message it's because I prefer that method of communication. If I wanted to talk, I would have called, wouldn't I? And the most ironic thing is that, immediately afterwards, they…
Read the rest of this review
y send messages to confirm what was said.
I had a truly excellent experience at this dental clinic in the center of Lisbon. From the first contact, I was greeted with great kindness and professionalism by the entire team. The environment is modern, very clean, and immediately conveys a great sense of trust and care. The service was extremely attentive: they explained the entire procedure clearly, answered all my questions, and showed…
Read the rest of this review
genuine concern for my comfort during the appointment. It is clear that they work with modern equipment and follow high quality standards. I would also like to highlight the competence and care of the Clinical Director, who was very meticulous and managed to turn a treatment that would normally be uncomfortable into a tranquil experience. The attention to detail and patient follow-up really make a difference! Without a doubt, a clinic that I recommend to anyone looking for excellent dental care in Lisbon. Professionalism, quality, and exemplary human service, with up-to-date knowledge of the latest techniques and treatments in use!
Reply from the clinic
Thank you for your trust! We will continue to always strive to exceed expectations! See you soon!
Excellent service, fast and welcoming, great care and everything well explained.
Reply from the clinic
Thank you for your trust! We hope to see you again soon and continue to be your choice! SmileLx
The best dental clinic. Taking care of our family's oral health for years. Dr. Carla Piteira is an excellent professional; I highly recommend her. Unparalleled.
Reply from the clinic
Thank you for your trust! It's wonderful to receive this kind of feedback, and that's why it's worthwhile to continue investing in the quality of our services! See you soon!
Excellent service at the clinic, especially the assistant Sara, an excellent professional. I recommend the clinic without a doubt.
Reply from the clinic
Thank you, Gilson! We will continue to work hard to earn your trust! We look forward to seeing you soon!
My child was very happy after the procedure. Not scared, didn’t feel any pain even though they had the root channel being cleared. The doctor and the nurse were very kind and gentle.
Reply from the clinic
Thank You for your kindness and trust! We hope to see you soon! Smile Lx
For me, Smile Lx is synonymous with trust, as I am certain that I will always have the best solution for my problem. I consider dental health extremely important, and that is why I have been a patient of Dr. Carla Piteira for the entire time. I wholeheartedly recommend Smile Lx for its pleasant environment, extreme competence, and professionalism. Thank you, Smile Lx
Reply from the clinic
Thank you so much for your trust! We work daily to provide the best experience for everyone who entrusts us with their oral health. See you soon!
Amazing place with amazing people. I felt very comfortable 🥰 communicating in English is possible. …
Reply from the clinic
Thank you for choosing us and to trust our work! We will keep working to improve and always exceed our costumers highest expectations! See you soon!
Dr. Inês is spectacular, both in her technique and in her treatment of patients. I highly recommend her.
Reply from the clinic
Thank you for your trust and recognition of our work! We hope to see you soon! SmileLx
I had an appointment scheduled for today at your clinic and, upon arriving at the appointed time, I was informed that there was a 30-minute delay. Unfortunately, this situation made it impossible for me to stay, and the appointment could not take place. I understand that unforeseen circumstances can occur, but I believe that, in these situations, there should be timely communication so that…
Read the rest of this review
patients can manage their time appropriately. The lack of information not only causes inconvenience but also demonstrates a lack of consideration for patients' time.
Reply from the clinic
Dear client, we regret that your experience at our clinic was not positive; fortunately, this situation is not common! We always try to anticipate these types of situations, but unforeseen events in the healthcare field do happen, as was the case during a complex surgical procedure. The delay communicated to you by reception was estimated at 20-30 minutes, being only an estimate, and ended up being 15 minutes, which is the tolerance we consider reasonable between appointments, both for patient delays and for doctor delays in performing treatments. Since the delay had just occurred and it is often not possible to interrupt treatments to communicate delays to reception, we were unable to communicate it in a timely manner, coinciding with your arrival at the clinic, which caused your dissatisfaction, and we were not given the opportunity to properly explain what happened. We have the utmost respect for our clients' time; however, this condition must be mutual, and for this reason, we appeal to everyone's understanding. In this regard, there is a notice in the waiting room, recommended by the Order of Dentists, attempting to sensitize patients to the need for understanding regarding any possible delays due to the complexity of the medical procedures performed. We therefore appeal to your understanding and are available for any further clarification. The Clinical Management, SmileLx
Dr. Carla and the whole team are 5 stars! Thank you so much!
Reply from the clinic
Thank you so much for your trust, Luis! We hope to see you again soon!
Clinic with an excellent location, good access, parking available, and a team with excellent service! 5 stars
Reply from the clinic
Thank you for your trust and preference! It's always a pleasure to have you here! See you soon!
SmileLx is a Clinic of Excellence and also always Accepts Urgent Cases :) This is the second time I have used their services and I emphasize the availability and kindness, which are endless. On the first visit, Dr. Gabriela Silva gave me an efficient cleaning. Today I was seen by Dr. Inês Ferreira to treat cavities and restore teeth, without anesthesia (by choice). The work was incredible, fast…
Read the rest of this review
and done with the utmost care. I also want to highlight the friendliness of Ana at reception. Thank you for always welcoming me.
Reply from the clinic
On behalf of the entire team, I would like to publicly thank you for your kind words! This is the purpose for which we work every day, and therefore we are extremely proud to receive these compliments for our team! We hope to continue to perform excellent work and to remain your choice! See you soon! SmileLx
Highly competent and professional multidisciplinary team. Very friendly and welcoming service. I recommend them!
Reply from the clinic
Thank you for choosing us! We are very happy to have met your expectations! See you soon!
Excellent dental clinic, both the staff and the facilities are spectacular, I highly recommend it. I have undergone orthodontic treatment for a few months and everything has gone very well.
Reply from the clinic
Thank you for your trust! We are very proud to have met your expectations! See you soon!
Wonderful service and care. I called about tooth pain and they fit me in same-day. Ana at reception is helpful and knowledgeable and Dra. Inês is caring and thorough. Highly recommend this clinic.
Reply from the clinic
Thank you very much for your confidence! We hope to continue to improve your smile and to correspond to all your best expectations! See you soon!
A trustworthy place! I've been going to the clinic for 3 years and I only have praise for it.
Reply from the clinic
Thank you for trusting us! We will continue to do our best! See you soon!
Dr. Carla Piteira has been treating my teeth for several years. She is extremely competent, attentive, and concerned with clarifying all doubts and helping in the best way possible. Furthermore, the office environment is very welcoming, and the rest of the team is always super helpful. I recommend her 100%.
Reply from the clinic
Thank you for your trust! We want to continue providing excellent service to all the patients who choose us, and we are very flattered when they recognize our professionalism! See you soon!
The Smile Lx team is always very attentive and professional, from managing appointments to the excellent service provided by Dr. Carla Piteira and the rest of the team. It's the clinic of choice for our family, adults and children alike.
Reply from the clinic
Thank you so much for your trust! We hope to continue to meet your expectations! See you soon!
Dr. Carla Piteira and her team have been my healthcare provider since I was 20 years old. I must emphasize that I couldn't be more satisfied with the service provided, the competence and seriousness, as well as the professionalism demonstrated that characterizes the services provided by Smile LX. Whenever someone asks me for a reference in this area, she is the professional I recommend. Best…
Read the rest of this review
est regards.
Reply from the clinic
Thank you for choosing us and for your trust in this journey over the past decade! See you soon!
Highly qualified professionals, emphasizing empathy, professionalism, and dedication to the patient.
Reply from the clinic
Thank you for your trust!
The best dental clinic! For those seeking personalized care and excellent results, whatever their oral health situation. I highly recommend it!
Reply from the clinic
Thank you for the recommendation! It's recognition like this that makes it worthwhile to continue providing our clients with a fantastic journey!
My family and I have been followed at the clinic for several years by Dr. Carla Piteira and her team. We couldn't be more satisfied with the care and results! They are super attentive, dedicated, and highly competent professionals!
Reply from the clinic
Thank you so much for choosing us! It's a privilege that our patients recognize our work! See you soon!
Want the same for your own teeth? Send a photo and we will come back with a written quote from Smile LX.
Ask on WhatsApp