Patients
Reviews of Smile Inc IPS.
Bogota, Colombia. 79 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 79 reviews
I had a smile makeover done, and it turned out terribly. Dr. Carlos performed the procedure, but he never saw me again afterward due to warranty issues. My teeth are now like eggshells that chip easily and have gaps where food gets trapped. I don't recommend him.
It's a clinic with good facilities, good customer service, and the professionals I've encountered so far have been excellent. The initial evaluation was good, although I would have liked to have the images from the evaluation. The cleaning was good, but I think it could have been better. Afterward, I had a tooth extraction, and it went very well. The doctor was empathetic and professional; he…
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explained the procedure and its rationale well and was skilled. I have high expectations for the next stage of the procedure. I'm worried they might change dentists since my case is more of an oral rehabilitation case than a cosmetic or smile design one, and I feel that's not their area of expertise. I would like Dr. Carlos to review my case for greater peace of mind. I'm proceeding cautiously with this new treatment. For now, things are going well. The costs seem a bit high, but not exorbitant, and more importantly, the most important thing is to restore my oral health.
Reply from the clinic
We are so grateful that you took the time to share your experience in such detail. 💚 We are happy to know that you felt well cared for, that you value our facilities, customer service, and the empathy of our professionals, especially during your tooth extraction. It is essential to us that each patient understands their treatment and feels confident at every step. We also greatly appreciate your feedback. Regarding the images from your evaluation, we would be happy to provide them for you. As for your oral rehabilitation process, we completely understand your concerns; it is a treatment that requires careful planning and ongoing professional care. We can schedule a review of your case with Dr. Carlos to provide you with greater peace of mind. Our commitment is to always prioritize your oral health with responsibility, clinical judgment, and prudence at every stage of treatment. Thank you for your trust; we continue to support you throughout this process. 💚🦷✨
From day one, I've felt incredibly well cared for, listened to, and supported throughout my orthodontic treatment. They don't see patients as numbers here; they truly take the time to analyze each case and do everything possible to save and restore teeth. You can feel their passion for what they do 💙, highly recommended. …
Reply from the clinic
We're thrilled to know that you've felt heard and supported from day one. For us, every patient is unique, and we put all our knowledge and heart into every process. Thank you for trusting us and allowing us to care for your smile ✨🦷
Excellent teamwork; you feel like family from the moment you walk into reception. What I love most is that everything follows a protocol and process as it should be. All the assistants and dentists are very professional. I absolutely loved it! I highly recommend them.
Reply from the clinic
What a special message! 🥹💚 It warms our hearts to know that you feel like family from the moment you arrive and that you appreciate our protocols and teamwork. Every assistant and dentist works with love, professionalism, and dedication. Thank you for recommending us with such enthusiasm! ✨🦷
Always providing the best service, they attend to me before my appointment time, and the progress is noticeable in no time… Highly recommended!
Reply from the clinic
So glad to hear from you! 🤍 We're thrilled to know you're seeing progress and that your experience has been so positive. Thank you for recommending us and for trusting our team. We'll keep working for your best smile! 😁💚
Terrible service, they don't respect people's time. My appointment was at 10:00, I arrived at 9:40, and by 10:40 I still hadn't been seen. I asked for a refund, and they refused, saying it wasn't possible, which was a lie because after I insisted, they did give me one. They charge 100,000 for an assessment and 100,000 for a cleaning; I definitely wouldn't pay that much for such an unreliable…
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place. If this is how they treat customer service, I can't imagine their processes. They also had other people waiting while I was there. It was awful!
Excellent service, they are incredibly professional. After so many years, finally one place made the correct diagnosis and treated me in the best way. Thank you so much!
Reply from the clinic
Thank you so much for your message. Providing accurate diagnoses and high-quality care is very important to our team. We're so glad to hear your experience was positive. We'll continue working with the same commitment to your oral health. 💚🤗
Highly recommended. The care from day one was truly unbeatable. The professionals speak to you with complete honesty and give you realistic and totally accessible plans. So far, they've cleaned my teeth and they feel perfect. They removed my wisdom teeth, and contrary to what I thought, I didn't get any inflammation. The pain was completely tolerable, and when they fitted the braces, they were…
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100% honest about the condition of my teeth and what I could expect. This place has really pleasantly surprised me.
Reply from the clinic
✨ Thank you so much, Erika! We're so happy to hear that your experience has been so positive. We truly appreciate you taking the time to share your opinion and trust in our team. 🦷💚 It motivates us to know that the results and the service exceeded your expectations. It will be a pleasure to continue supporting you on your journey and see you smile even more! 😁
Excellent warmth, professional and personalized service, and pleasant facilities. Very happy with my process!
Reply from the clinic
✨ Thank you, Erika! We're so happy to hear you felt so well cared for and comfortable in our facilities. 💚 Every detail of our work is designed to provide a friendly, professional, and personalized experience. Thank you for trusting us to guide you through your journey! 🦷😊
Excellent service. I have obtained very quick and satisfactory results. The staff is very efficient, and Dr. Catherine is spectacular, as are the rest of the doctors. I definitely recommend this center for its professionalism and human quality.
Reply from the clinic
Thanks for your nice comment 💚💚💚🤗🤗🦷🦷
I'm very happy with my orthodontic treatment; it was very quick, and the wisdom teeth removal went well too.
Reply from the clinic
Daniela, we're so glad you're happy with the treatment we're giving you! 💚🦷
I've had a great time with them and I recommend them for their quality and care. Thanks to Dr. Carlitos for my design!
Reply from the clinic
Thank you for trusting us 💚🦷🙏🏻
Excellent service. The doctor was very professional, patient, and careful throughout the entire procedure. He explained each step clearly, which inspired a lot of confidence. Furthermore, the office is clean, organized, and equipped with modern equipment. Without a doubt, one of the best dentists I've ever visited. I highly recommend him!
Reply from the clinic
Thank you Andrés for giving us your trust and believing in our work. Every day we improve our skills to always provide the best service.
I had orthodontics done and I was very happy with the result.
Reply from the clinic
We are very happy that you liked your result, it fills our hearts to improve your smiles 💚🤗
Good service, excellent quality of work from the professionals. Very happy with the whitening procedure I recently underwent with them, and I plan to return in the future.
Reply from the clinic
Thank you so much, Juan Manuel! 😊 We're glad to hear that your experience was so positive and that you were satisfied with your whitening. At Smile Inc, we work hard to deliver visible results and care that inspires confidence. We'd love to see you again and continue taking care of your smile!
I had a procedure at Smile Inc. and, so far, I'm very happy with the results. The care was excellent, the team very professional, and the atmosphere quite pleasant. The care and dedication are evident in every detail. I highly recommend them.
Reply from the clinic
Thanks, Jhon! 😁 We're so happy to hear you're happy with the results and that you noticed the care we put into every detail. At Smile Inc., we work to offer positive experiences and results that truly make a difference. Thank you for recommending us!
The service was very cool, I had my braces done and my teeth look amazing.
Reply from the clinic
🤗💚✨🙏🏻 …
Finding a good dentist where you're treated well and you're truly seen not as just another patient but as a person, where they treat you as such and care about you is very difficult, but Smile Inc. is truly the place you'd expect. I've had incredible results with every treatment (orthodontics). I've never had any problems, and on the contrary, I've had complete success, with full assurance that…
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I'll be able to have that smile I've always wanted. Excellent place.
Reply from the clinic
How lovely to read your message, Maritza! 💚 We're glad to know you felt so well supported and satisfied with each treatment. At Smile Inc, we strive for just that: providing confidence, results, and caring attention at all times. Thank you for allowing us to be a part of your smile!
I had a smile design done with them, the procedure was explained in detail and they always made me feel confident in my decision, thank you Smile Inc.
Reply from the clinic
Thank you very much to you 💚🤗
I had a crown restoration and my smile started to shine again. I'm so grateful to Smile Inc. and their team for being there for me and my family! 😁😁❤️ …
Reply from the clinic
💚🤗✨🦷 …
I recommend them. The orthodontic service was incredible, and I was satisfied with my new smile! Very professional.
Reply from the clinic
😊💚🤩🙏🏻 …
I started orthodontics four months ago, and the results are quickly visible. Every time I go, they do their best to speed up my process and make sure I look as good as possible. I'm delighted with the service.
Reply from the clinic
🫣🫣🙏🏻💚 …
He does some amazing procedures and is an excellent professional!
Reply from the clinic
☺️✨🙏🏻💚 …
I got my smile design done, it was amazing, I loved the result. They're the best 😍😍😍 …
Reply from the clinic
😉🦷💚 …
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