Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
You are treated like royalty from the moment you arrive at the airport until your return, with a warm smile from the entire clinic team. Very satisfied with the service and the quality of the work, I highly recommend everyone to come to Saphire Dent.
My experience here was excellent. Everybody was so nice and helpful. The reception was wonderful, the doctor was very professional. I will be recommending this clinic to my friends. Thank you Saphire Dent!
Very professional and accommodating staff are employed at Saphire Dental Clinic. Their patients’ welfare and comfort prioritise the services rendered. Explanation of the procedure(s) are readily made available through my translator …
Hello, I was welcomed by Mouna who is a very good translator with good follow-up, I suffered at the beginning, normal things because I had all my teeth pulled out which were in a bad state but after my four months of healing, I can assure …
It was an excellent experience and special thanks to Wassim, his treatment was excellent, he was well-mannered and honest. Thanks to Dr. Yahya and thanks to Adnan, he did a great job, he was very special, with a smile and a wonderful reception.
I am satisfied with the work of this clinic. They are true professionals in their field, Special thanks to my doctor who performed all the operations Dr yahya Justin
Justin was outstanding as was Dr Ali. I highly recommend these people and the company. Honestly I absolutely recommend these people enough.
Hi, I came to Istanbul from Milan, Italy. I had a great time; my teeth are beautiful. Everyone is very helpful and attentive. I also brought my friend from Moscow to have my teeth done. I'm so happy and satisfied; I felt at home at Saphire …
In January 2025, my husband and I visited this dental clinic. I came for treatment of sensitive and chipped teeth, and my husband for dental implants. …
I had 3 implants and 4 crowns fitted in two sessions. The first experience was satisfactory from a technical point of view and the logistical support was excellent. …
My friends and I came to the clinic. We were very well received, received excellent advice, and received a lot of attention. We will recommend this clinic to all our friends and acquaintances. We especially want to thank Jessie for her warm attitude and professionalism.
The team is wonderful, welcoming, and attentive; I wasn't disappointed at all. The whole team is patient. It's truly a pleasure to come here. They take their time. My teeth look fantastic, and the service is top-notch. In any case, I thank the entire team; they are all wonderful, may God protect them. 🙏 …
I had a great experience at SaphireDent. Jamil, who is in charge of communication services, was extremely professional and kind. He explained everything clearly, answered all my questions with patience, and made me feel very comfortable …
My Experience with Saphire Dent in Turkey 3 years ago, I traveled with my mother from Cameroon to Turkey for crowns and implants at Saphire Dent. It was a very costly trip for us (flights, visas, …
Considering that during my last trip to Turkey, I got very good advice with all the facilities from Sara Jan and had the eyelid surgery done. And now everything is going well. Thank you Sara Jan for your efforts 🙏🙏 …
Hello everyone! I highly recommend the Saphiredent clinic to everyone. The welcome is warm, the doctors are attentive and very competent, and the professionalism of the entire team truly instilled confidence in me. I am very satisfied with …
Very good point about the fact that I have a very high level in my field
A very, very good clinic with super qualified, kind and attentive staff, attentive to your every need. The doctors are superlative. I would do the dental procedure again a thousand times over and the final result is incredibly beautiful. Highly recommended.
We were very well received and given excellent advice. A big thank you to Dr. Yahya Alp and Dr. Ayse Kavatas for their patience and …
Very professional, very good translator service that accompanies throughout. 2nd visit I was able to finish the whole thing. Personally very understandable. Highly recommend.
After a few months, I'm very disappointed. After a first, disastrous dental tourism experience in Turkey, don't trust this clinic.
A DISGUSTING CLINIC. I HAD NO HOPE. I HAD TEETH OUT TWICE. AFTER THREE OR FOUR MONTHS OF IMPLANT STARTED MOVING AGAIN. AN UNRELIABLE CLINIC. THEY JUST WANT MONEY. WORDS GUARANTEE. DO NOT TRUST SAPHIREDENT. THEY ARE THIEVES
I had my crowns done with Dr. Mursel and his team at Sapphire Dent, and I couldn’t be happier with the results. Their professionalism, precision, and care were exceptional from start to finish. My new crowns look flawless — bright, natural, …
I contacted over 20 organisations in Istanbul and none of them appeal to me, Then Sapphire Dent reached out to me and I had a contact name Waslin, Who was my very professional and made sure he looked after my every care, whilst I was in Istanbul Justin staff and Doctors are very professional. Highly recommended. 5* Treatment.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Saphiredent - Saphire Dental Clinic.
Ask on WhatsApp