Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
Thank you to Saphire Dent Hospital, I am satisfied with the result. I thank the team, my doctor Yahya, Myriam Jouini and Mouna.
Had a very , professional approach..my treatment not finished yet...
Edit. Your comment contains multiple false statements and violates both professional ethics and patient confidentiality. …
Reply from the clinic
Oh, here we go again, the “victim of her own choice” story. 😏 Let’s remind everyone: this patient specifically requested AISER implants after hours of her own “research” and question marathons. She made the choice herself, … More
I was well received and the treatment went well overall. The relationship between client and patient needs to be improved.
I want to thank Chelente's team of professionals, Dr. Jolha, Dr. Hazal, and the wonderful translator Justin. Thank you very much.
I traveled from Spain to Turkey to get my teeth fixed, I am very happy with my new teeth and a spectacular smile🤗, and very grateful for the good work of the very professional doctors and especially Islem, very very kind, she is the one who …
I accompanied my aunt this month, she was treated like a princess. A big congratulations first. To Shaima She stayed in touch before, during, and still now to reassure her. She's a …
I went to this clinic in Istanbul to get my teeth fixed and I'm delighted with the results. From the first moment, I felt very well taken care of. Although language could have been a barrier, they assigned me a translator and everything was …
Very professional, very clean and well-equipped clinic, we were accompanied from start to finish for all our procedures by Arij who is an incredible and attentive assistant, who regularly checks on you and who is available 7 days a week if necessary. I recommend this clinic 100%
I had my treatment at the Saphir Dent clinic, and frankly, I don't regret it. I was in contact with Ms. Arij from start to finish, and she always answered my questions. …
Honestly, very happy and I advise you to call Mrs. Shaima, she is very kind and takes care of you with great professionalism. Bravo, thanks to you, I can recommend the hospital, thank you.
If you want a beautiful smile, I recommend Sapphire Dent! Impeccable service!!! The professionalism of the staff members is beyond reproach! …
I recently received dental care at the Saphir Dent clinic in Istanbul and was truly impressed by the friendliness of the staff, the cleanliness of the premises, and the quality of the care I received. …
I highly recommend him; he's very professional, attentive, and very well organized. A big thank you to Maryem for her professionalism, availability, and charisma.
I’m very happy with the services provided by this clinic. I came to Istanbul just to get one zirconia crown on a tooth that had previously been root-treated in Poland, and everything went perfectly. The doctors know exactly what they’re …
Hi my experience was very good from start to finish the young lady marwa was brilliant she couldn’t do enough for me also the team were very good have to go back again after Christmas to get my teeth fitted and my smile locking forward to that keeping in touch with marwa as a good friend my regards to all the team Ron Joyce
Very good experience... Attentive staff...very experienced dentists. Delighted to have my teeth redone at this clinic! I really recommend it...
Hello everyone, I'm sharing my experience at Saphir Dent. First, I'd like to thank Mouna, who acted as my interpreter and speaks impeccable French, which greatly reassured me. …
I thank the entire team at Shaphirdent, they all work together, welcoming nurses, head nurses, doctors and even the transport service, quality work, not forgetting, last but not least, Mrs. Shayma, who does the hardest work for patients so …
I thank all the staff at this wonderful, luxurious hospital for their 5-star service from the moment we arrived at the airport to our hotel and throughout our daily transfers to the hospital. The doctors are highly experienced, have …
fantastic dental experience! staff and transportation were great and helpful! dental work is the best I've ever had ! 10 star smile !
The best experience at the hospital was the warm welcome, the excellent service, and the great cooperation from Mr. Adnan. Thank you so much.
I do not recommend it, I went to this clinic last year in November!!! I gave a good vacuum to the translator Imen.. I only have headaches, ears, jaw, sensitivity to the gums.. front teeth disalignment while eating, easy pain.. front teeth …
Reply from the clinic
Dear Liliana, Thank you for contacting us. We were able to locate your file thanks to your name; however, there are no reports of the conditions you mentioned. … More
Dr Musel did a very great job.Very happy with the result.Thank you ,everyone!!Great experience!
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