Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
I would like to sincerely thank the entire Saphir Dent team for their warm welcome. The clinic is very clean and its design is very modern. …
Reply from the clinic
Thank you for the information. Our consultant will contact you as soon as possible.🌼🌹 …
Impeccable service! Having traveled from Canada without knowing Istanbul, I was accompanied every step of the way by Salah, my medical consultant. From the airport to the clinic and the hotel, I received the best possible support. They took …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic.
I am really happy with this clinic and the workers especially Sara the translator and Jihan and Adnan are so kind my dentist is better Mouhamed
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🥰🌸 …
Excellent practice, the service was perfect. We were picked up at the airport in a beautiful taxi and received a very friendly welcome. From the airport, we were taken to the practice. We spoke with the doctor, and it was clear that he only …
Reply from the clinic
That's very kind of you. We are honored and delighted to welcome you to our clinic. 🌸🌹 ...
I came for the second time to finish the work, namely to put 5 crowns on me. In February, in just 2 weeks, almost all my teeth were worked on. All my nerves were removed, all the canals were filled, 5 implants were put in. The medication …
Reply from the clinic
It is very kind of you. We are honored and very happy to welcome you to our clinic.🌹🌸
Me and my wife, needed to make dental implants. We have started our contacts in May with several potential “suppliers” and, in good time, choose Saphire Dent. The logistics is very good, the hotel not that good, but it was our fault and …
It was a fantastic and important experience! Here at Saphire, you'll find great professionalism and kindness. They always made me feel comfortable and are attentive to detail, which is very important to me! Don't hesitate! I thank all the staff, Andrea, Justin, and Dr. Yasemin Jolha.
Dr. Umit Toka was great, everything went well, Justin was great at explaining the information and was very kind.
I'm very happy with my experience at this clinic. The care, transportation, and attention I received were excellent. I highly recommend this clinic! Thank you to Dr. Umit Toka for his great work with my four implants, and also to Justin for his invaluable help and care for me and my companion! Thank you so much!
A very good experience. Although visits to the dentist aren't my favorite, Dr. Mursel is an excellent professional. You can tell instantly by his work style, which inspires a lot of peace of mind and confidence. The clinic also has an …
I am extremely happy with my implants treatment. The staff are very nice and Proffesional in their work they are very honest and transparent in their deals. I highly recommend SDC to any one with confidence. I will come again for further treatment.
Reply from the clinic
Thank you for taking the time to write these kind words, we feel most honored that you had a convenient experience at our facility. … More
Thank you to the Saphire Dent team. The welcome, the service, the hospitality, and the attentiveness were truly extraordinary. Thank you, Salah, for your patience; you were always available to us. I highly recommend doing business with Saphire Dent. Thank you again! 🙏🙏 …
Excellent service, clear explanations in French and Arabic. Very accurate diagnosis. Thank you to the entire Saphir Dent team.
I am absolutely thrilled with the final result! My new teeth are beautiful, natural-looking, and comfortable. The clinic team …
Thanks to Dr. Zeinep and translator Irina, a good team, I am pleased
I’m so happy here they do great job clean hospital great service with Nerius the best Dr Mubasher I will say to everybody come visit the dental don’t waste your money somewhere else
Many thanks to the whole team for their patience and special thanks for Dr. Hussein and his colleague for giving me my smile back. Great job!
Excellent service 👏 friendly staff that were helpful throughout the entire process. Justin was wonderful ❤️ …
Everything is perfectly organized from start to finish. Top-notch clinic. Competent doctor. Pleasant staff.
I had my teeth done (Hollywood smile) at this clinic in 7 days. An experience I highly recommend thanks to the professionalism of the medical …
Great welcome. Super friendly staff. The dentists take care of us. Nothing to complain about.
I had best experience with this dentist clinic ever and they were very helpful to me as well as the people who helped with drive from the airport to the hotel and from hotel to the dentist clinic and the clinic to the hotel every day they …
I recommend 100% Extraordinary staff starting from the ladies at the reception, to the translator, nurses, doctors! Thank you to Dr. Yasemin Jolha for her patience and …
Beautiful clinic, friendly staff and doctors, but my assistant, Siwar, is super!!!! The best in terms of support and availability...in a word, an ANGEL!!!!!🤗🤗 …
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