Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
We thank the hospital administration for their kind treatment, and I especially thank Mr. Adnan because he is a very respectful and kind person.
Reply from the clinic
🌼🌹Thank you so much, sir. This is very kind of you. We were honored by your visit.
I love them, they're the best! My husband has a perfect, super natural smile, and Justin is the best of the best at Saphire. Love too, Jolha, she's the one who's made his life better.
Reply from the clinic
That's very kind of you. We are honored and happy to welcome you to our clinic. 🥰🌹
Adnane is very professional, competent, kind, and welcoming. Best of luck and continued success!
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🥰❤
I highly recommend this very professional team. Everything went well, nothing to complain about. Thank you, Saphire Dent.
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌹🌼
I am very satisfied, very happy with everything. Good work, very friendly and professional people. All the rounds were correct, quality and prices were right. I thank the entire Saphir team. Thank you so much, Saphir, for making me smile. 😁😁😁 …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌼🌹
A big thumbs up for my consultant and translator. Imen is very good and kind, and she followed up with me on WhatsApp. There was a big mix-up before I arrived, but luckily we resolved it. The clinic is beautiful and clean. The staff and …
Reply from the clinic
Thank you so much, that's very kind of you. The entire clinic staff is happy to have you here. Your happiness is our goal. 🌼🙏
A very pleasant experience with highly professional staff in a friendly setting
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic.;🌼❤
I turned to them to fix my teeth, excellent work thanks to Imen who helped me with everything ❤️
Reply from the clinic
Thank you so much, that's very kind of you. The entire clinic staff is happy to have you here. Your happiness is our goal. 🌹🙏
Thank you to Dr Haci Ali and Nerius for all work. I am happy with result
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🌹🥰 …
Hello, I am very satisfied with the professionalism of this clinic. The reception was excellent, and the staff were very friendly. I recommend it to everyone.
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. ❤🌹
My experience at Saphire Dent was excellent. From booking to the day of treatment, they were in constant contact with me. Imen and Hassan provided me with all the information via WhatsApp and were extremely kind. The transportation was …
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🥰🌹 …
I thank the Saphiredent team and Dr. Mohammed and Dr. Yasmine and Ammar for the experience I had with them and I am very satisfied with the result and also a big thank you to Nouhaila.
It is was the best decision i ever made to use the experience of sapphire dent the service and the level of their professionalism was out off this world with Dr Yahia and Adnan the director …
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🌹🌼 …
Honestly, if I could, I would give more than 5 stars. Nothing to say, very clean clinic, very professional and meticulous staff. Very satisfied.
Very thrilled about this place. Worked with Dr Mursel, Nohaila, Rana and Justin and I can’t say enough good things about the level of care, quality and customer service they offer. …
Thank you to Saphire Dents and its staff, including the doctor and nurse. Thank you.
Their treatment is very excellent, especially Dr. Yasmine, Mr. Ammar, and Mr. Ahmed. May God bless them a thousand times.
Reply from the clinic
May God bless you, Ms. Lamis. This is out of your kindness. We are very honored by your visit.
A warm welcome, pleasant and professional people, a very clean and professional place, nothing to complain about, I recommend it to everyone. Thank you to Sabri for everything, we were received like family, and also to Brahim and Dr. …
I thank the Safari Clinic and its staff. They helped me a lot. Thank you.
I thank Safir Clinics for performing six implants; the work was excellent. I thank Dr. Mohammed (the surgeon) and Dr. Nour (the nerve specialist). Special thanks to Ms. Tahani Al-Farsi for her warm welcome, excellent service, and for arranging all the procedures.
Reply from the clinic
Thank you so much, Mr. Khaled. This is very kind of you, and we were very honored by your visit. 🥰🌹
To be honest, I have previous experiences with dental clinics and I have previously done implants and prosthetics in other clinics, but in this clinic I found advantages that are rarely found in other clinics in the reception and follow-up, …
Reply from the clinic
🌼🌹Thank you, Mr. Faisal. This is very kind of you. We were honored by your visit.
I came from USA.I would like to say thanks Saphire dent for the excellent work on my mouth.This is the best place to go take care of your teeth. The team was very professional and providing with solutions by priority. My treatment was 10 …
They sewed my cheek to my gum when installing implants... My cheek grew to my gum... I refused the services of this clinic. I had my cheek operated on by another surgeon. I paid 1,300 euros for the operation.
We are very happy and satisfied with the work of Dr. Mursel, Jamil and Justin, and Irem; they are very professional and the service is top-notch.
Reply from the clinic
Your satisfaction is our goal. We look forward to your visit.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Saphiredent - Saphire Dental Clinic.
Ask on WhatsApp