Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
They are very professional and friendly, happy with the experience 👌🏻 …
Dr. Yahya was amazing and I'm happy with the final result.
Reply from the clinic
It's nice to hear that your visit left such a positive impression. Dr. Yahya will certainly appreciate the mention, Driss. Our staff is often praised for their friendly and attentive approach to making people feel at ease during their visits.
I am very happy with your service. I was treated very well by everyone at the clinic – the translators, the nurse, the dentist – a great experience.
Reply from the clinic
The fact that the entire team contributed to such a positive experience means a great deal to us, Ansoumane. We strive to provide a welcoming environment where everyone remains available throughout the visit.
This clinic is truly amazing. They guide you through everything from start to finish. They give honest feedback and take the time to care for your teeth and make them look their best. The doctors, assistants, and interpreters (especially …
Exceptional Service – Highly Recommended! I had an amazing experience at Sapphire Dent in Turkey. From start to finish, the service was outstanding — professional, friendly, and efficient. The clinic is spotless, modern, and equipped with the latest technology, which made the whole process smooth and stress-free. A special shoutout to Rana and Justin, who went above and beyond to make sure I was…
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as comfortable and well taken care of. Their warmth, professionalism, and attention to detail truly stood out and made all the difference. The entire team was fantastic, but Rana and Justin deserve particular recognition for their exceptional care. Dr Mursel was exceptional from start to finish. He was so precise with all of his work - Safe to say he is a perfectionist and didn’t let me down. I had 24 zirconian crowns implanted - I cannot believe how realistic everything looks and feels! If you’re considering dental treatment in Turkey, I highly recommend Sapphire Dent. You’ll be in great hands! Came here twice for the treatment in the space of 9 months and I couldnt thank this team enough. If you’re feeling hesitant, do not look any further. This team is the place to start and end your journey! 10/10 would recommend!
The intermediate was kind the doctor was also very kind excellent work thank you well done SAPHIREDENT ISTANBU
Reply from the clinic
It's nice to know that the team's kindness made your visit so positive. Many patients appreciate the warm and courteous way we guide them throughout their visit to the clinic. Thank you for sharing your experience.
Honestly, the entire staff at the clinic is amazing, and their work couldn't be more professional. I was really scared before coming here, but seeing the results has changed my life. Getting my smile back is incredible! A huge thank you to …
My surgeon Mohammed Taka , Asaad and Marwan have been excellent in all area of their work and my journey Starting from planning to coming to Saphire Dent for the actual procedure. What I appreciated more is the fact that they were very reassuring and extremely pleasant yet very professional. I would definitely recommend this clinic Saphire Dent. Today 16/4/2026 finished all of the treatments…
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needed. I was very impressed with Dr Ali for his exceptional attention to details in dealing with my overall requirements and my well being. Truly professional, supportive and truly an asset to the clinic. The nurse has also been extremely helpful and reassuring. Nerius Justin has been exceptionally helpful and very professional. He is definitely an asset to Saphire Dent. Nawal is a great person to talk and has been very supportive and understanding. Thank you all for your help and expertise
Adnane is the best customer advisor there is, just because he's so proactive! ❤️
The quality of the clinic is impeccable, from the reception to the follow-up care, and Dr. Yasmine is a seasoned professional. Thank you for everything, and I will not hesitate to recommend you upon my return to Switzerland.
Reply from the clinic
David, the professionalism of Dr. Yasmine and her team clearly made a lasting impression on you. Dr. Yasmine will appreciate this mention. Consultations often include detailed discussions about the options, which helps everyone move forward with confidence.
The truth is, the clinic is completely different, especially the initiative I found through brother Adnan and Dr. Muhammad Mar'i, who is one of the best doctors in terms of treatment and professionalism.
We are happy with the work of the doctors and all the staff. Everything is well organized. High-quality materials and the doctors' work are top-notch. Everything is superb.
Reply from the clinic
Alena, it's great to hear that your visit left such a positive impression and that everything was so smoothly organized. It's especially important to us that you recognized the work of our entire team. Our staff is often appreciated for their warm, courteous attitude and for making people feel comfortable with us at every stage of their visit.
My (first) experience with this clinic was a very positive one. Starting from the first phone call with them until I returned home. A coordination between everyone there that you rarely encounter. First of all, my translator, Mr. Ali, who …
I just had my teeth done at Shaphir Dent, and I got a great result. The staff was very pleasant, especially Adnane, my dentist, and Dr. Yahya, an excellent and attentive person. Thank you very much.
Reply from the clinic
Wafaa, we are very pleased to know that Dr. Yahya and the team's attention meant so much to you during your visit. Dr. Yahya will appreciate this mention. Many patients say they feel well supported thanks to a team that is both professional and caring.
My experience is fantastic. After I requested a resolution to my problem, Ali contacted me. Ali and I became friends right away. He was with me the whole way. The medical staff was exceptional. They solved my dental problem with excellent …
Hey everyone, I am Muhammad I live in the netherlands and I have had looked into a couple of dental facilities before considering this one, Narimane was my consultant she has proven to be the most important person in all of my experience. This is a real review and I will give a follow-up thumbs-up 👍 after 3 months. At first it was jsut a whatsapp chat that felt like hard to trust but the clinic…
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exists and there are real people behind it. I really liked the way doctor Ali delt with me he is really humble doctor and I also waited over a week to see how well it will turn out to be before writing this review, he is the best dentist I have ever had so far. This combination of my consultant/doctor makes me feel lucky. If you are feeling a little bit timid to try please try it is worth it specially if you have to get a crown, this city istanbul is 2nd best after Tokyo, here Facilities would be similar but I believe they are not yet focusing much on regenerative dentistry which I am hoping soon will be possible. If you don't get the dentist you Will get to see a really beautiful city, I didn't use but Saphire also provides/arranges pickup and dropping. They are professionals and they know what they are doing. I got a zircon crown i hope spelled correct, go for it do your research before hand know what is that you need, wants can wait. Have a good one all readers and I will leave a thumbs up for after 3 months follow up
Reply from the clinic
It means a lot to know several members of the team helped make the experience feel trustworthy and well guided, Bilal. Dr. Ali will appreciate the mention. Many patients say the staff’s kindness and empathy help them feel at home during their time with us. Coordinators and doctors also take time to answer questions with patience and clarity.
One of the best clinics and doctors I've ever tried. The advantage is the speed of treatment in a short time and the amazing result ⭐️⭐️⭐️
I am grateful to all the staff at the clinic for their excellent service and warm welcome. They were incredibly polite and courteous, and everything from our arrival at the airport until the end of our last appointment was excellent and truly the best it could be.
The clinic manager was very attentive and truly an expert in their field. They immediately helped whenever a problem arose and took a solution-oriented approach. Dr. Ali is also a successful doctor in his field, attentive to his patients, and inspires confidence. Overall, it was a very satisfying experience.
Reply from the clinic
It's very valuable to us, Harun, that our team's caring and solution-oriented approach left such a strong impression on your visit. Reviews frequently highlight how our team's kindness and empathy made people feel comfortable and safe. We'll share this wonderful feedback with our team.
I had a great experience with my dental treatment and couldn’t be more satisfied with the results. From the very beginning, everything was well organized and handled with professionalism. The entire process was smooth, and I always felt safe and well taken care of. I would like to give a sincere thank you to Dr. Musel Jamil for the excellent work and attention to detail. His skill, patience, and…
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d care truly made a difference, and I am very happy with my new smile. I would definitely recommend this clinic to anyone looking for top-quality dental care.
Reply from the clinic
It means a lot to know Dr. Jamil’s care and attention came through so clearly. Reviews often mention how our team’s kindness and empathy help people feel at home, and many guests also comment on how clean and well organized the clinic feels throughout their visit, Bartek.
I am extremely happy with my dental work and the entire experience. Everything was done professionally, with great attention to detail, and the results exceeded my expectations. The team made me feel comfortable throughout the whole process, explaining each step clearly and taking great care of me. A special thank you to Dr. Musel Jamil for the outstanding work, patience, and dedication. I truly…
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y appreciate the effort and care that went into giving me a beautiful smile. I highly recommend this clinic to anyone looking for high-quality dental treatment.
Reply from the clinic
Clear communication can make all the difference during a visit, and we’re glad our team took the time to walk you through each step, Andreea. Dr. Jamil will appreciate hearing this. Many patients describe the team as attentive and ready to listen, and we work hard to make sure explanations are clear before anything is done.
Hello, honestly, I had my teeth done! I got Sapphire teeth, and they're incredible! My teeth were in bad shape, and they redid everything—my entire mouth. Thank you to Amira and Fatma; they accompanied and helped me throughout my stay. Thank you to Dr. Yhaya; they are true professionals, nothing to complain about, go for it! Thank you also, Adnan ❤️❤️
I highly recommend them, I'm very happy with the result. I'm extremely grateful to Dr. Morsli and the entire team at Clinique Saphiredent! 👍 …
Reply from the clinic
Vita, we are very pleased to know that Dr. Morsli and the team's attention meant so much to you during your visit. Dr. Morsli will be happy to read this. Many patients also highlight the attentive and responsive team throughout their time at the clinic.
Everything was very professional, I really enjoyed the experience and I recommend it. I was attended to by Adnan and all the staff, I am super happy.
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