Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
I'm very happy with the work you did; the service was excellent. Overall, I'm satisfied. Thank you! 🤍 …
I was met by Justin / co ordinator.who looked after me on every step of my treatment. Dr Ali did my bridge treatment and also spoke and reassured me in everything he was doing in English . I highly recommend this dental practice and excellent staff.
Very good experience.... Many thanks to Dr. Yahya and Justin for their professionalism and kindness...The Best. …
Good clinic and thank you to Mouna for the follow-up.
Saphire dent Is a ver good clinic whiche i know in turkey the service is great Dr muhamed umit toka is the best.
Reply from the clinic
It means a lot to know our clinic and service left such a strong impression, Haji. Dr. Toka will appreciate the mention. We’re glad your visit stood out so positively.
I would like to thanks the staff doctors m,hamed umot toka nurses also adnaan, for the best service provided at the the saphire dent SDC . I would recommend the clinic for any patient looking to take a dental treatment. …
I would like to thank everyone for their kind treatment.
I am very happy with the result, I can only thank you for the entire experience and service provided. A special thank you to the entire Sapphire Dent team and my gratitude to Dr. Ali, who was very meticulous and professional. I wish you continued good work and much success! 🙏 …
Reply from the clinic
Pedro, we are very pleased to hear that the way our team supported you throughout your visit left such a positive impression. Dr. Ali will greatly appreciate your mention. Many patients highlight that the friendliness and empathy of the team help create a welcoming atmosphere in the clinic.
Peace be upon you. I wanted to give a special thank you to Dr. Mohamed Murel and to Professor Adnan for the wonderful service. I also wanted to thank the manager, Umut, for his excellent treatment. Thank you, Ambassador Denint.
The work was done very professionally, and Dr. Mursel was very friendly and kind. The end result is excellent.
Reply from the clinic
The fact that the visit took place in such a friendly atmosphere is very important to us. Dr. Mursel will certainly be pleased to hear this. Many people also emphasize that the kindness and empathy of our team help them feel at ease with us.
Had a fantastic experience at SaphireDent. The customer service and care was personal and thoughtful. Marwa worked with me from the beginning, helping to get all travel and arrangements sorted and make sure I could get my teeth done in time for the wedding. Justin was my translator and was always welcoming for each visit. I really appreciated the time and attention put in. Of course the final…
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result has been fantastic too! I can smile and eat better than ever with my confidence boost through the roof. Thanks so much! Would highly recommend
Reply from the clinic
Your 5 star rating made our day, Edward. Your support motivates our entire dental team. See you at your next appointment!
I recently had my treatment done at Sapphire Dent, and I’m very happy with the service. A big thank you to Wasim, Adnan, Fatima, and especially Dr. Hosin for their professionalism and care. I truly appreciate the whole team and would highly recommend this clinic to everyone. — Kamel london.
Reply from the clinic
Calem, it means a lot to know our team left such a positive impression. Dr. Hosin will appreciate the mention. Many patients describe the team as attentive and ready to listen throughout each visit.
Wonderful experience, nice Doctors and professional. Gr8 hospitality. Thank you
It was nice experience and very good quality and good staff i recommend it to anyone and the Doctor hocine and adnane
Reply from the clinic
Brahim, it means a lot to know the team made your visit such a positive one. Dr. Hocine and Adnane will appreciate the mention. Our staff are often recognized for being warm, polite, and helping people feel comfortable throughout their visits.
Very satisfied with the work and the staff, everyone is very kind. You just need a little patience and a translator, otherwise Google Translate works very well 🤣 …
Reply from the clinic
The need for an interpreter can really change the comfort of the visit, Youssef. Many international patients say they feel reassured when an interpreter remains present and assists them throughout the process.
Mr. Jason, professional, caring and amazing. Any questions you have, talk to Mr.J. Such a professional and makes you feel very comfortable and welcoming. I would recommend Saphire Dent. The doctors are better than I seen any where else. Very professional and know what they are doing.
Reply from the clinic
Disa, it means a lot to know the visit left you feeling in capable and caring hands. Mr. Jason will appreciate the mention. Many patients describe the team as attentive and ready to listen throughout each visit. We also make time to walk patients through each step clearly so they know what to expect.
I would like to thank all the staff and especially TAIM for their availability and professionalism,,, I fully recommend.
Peace, mercy, and blessings of God be upon you. It was a wonderful experience at Safir Clinic, and the treatment was very kind. I would like to thank Mr. Adnan for his professionalism, appointment scheduling, and reception. He is a very professional person. We also thank Dr. Yahya for his clean and excellent work. Thank you all very much. ❤️
Reply from the clinic
Shekho, we are pleased that Adnan made such a positive and professional impression from the very first appointment and reception. Adnan will certainly appreciate this gesture. Many also mention that the coordinators and doctors answer questions patiently and clearly, and that the team at the clinic is known for its kindness, attentiveness, and good listening skills.
I'm very pleased with the results. Everything went according to plan, quickly and without any problems. I highly recommend it to anyone who wants a beautiful smile. ☺️
Thank you very much for Dentist muhamet Unit Toka made a successful implant surgery in Saphire dental clinic, Because I am a patient with severe thrombocytopenia, many doctors in dental clinics are reluctant to perform dental implant surgery on me, but the dentist here did it and it was very successful. Thank you very much! I recommend others patients trust this clinic and. do your implant surgery…
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here! I finished my second treatment on April, 2026, everything is going well as my expected. Thank you for the God’s blessings. Thanks for all the dentists and other medical consult!
Really poffesional. As soon i contact them.. i just payed the flight and show it to them... after that.. treated like a king.. very happy with my 12 implants
I would like to thank Dr. Mehmet Ümit Tuka, the surgeon, for his wonderful work. And a special thank you to Professor Adnan for his fantastic work and even more wonderful coordination. His treatment was indescribable. 🦷🇹🇷
Reply from the clinic
We are pleased to know that the team's conduct and the organization of the visit left such a positive impression. Dr. Tuka will appreciate this mention, as will Adnan and Mohammed. Many have praised our team's warmth, courtesy, and dedication to ensuring patients felt comfortable throughout the visit.
It has been a very good experience, the treatment was excellent, and they are very professional. I am very happy with the treatment, especially the people who work at the clinic, like Mr. Adnan, who are very kind. Thank you for everything, Saphire.
My experience with the clinic was very positive from start to finish. The transport team made everything easy, arranging pickup from the airport and providing daily transfers between the hotel and clinic without any stress. I would also like to thank Marwa, who was the first person I spoke with. She was very helpful and supportive, guiding me through the process and giving me clear advice, which…
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h made everything much easier from the beginning. doctor Ali was excellent—very professional, patient, and thorough in explaining the treatment and answering all of my questions. The nurse was incredibly kind, attentive, and supportive, always making sure I felt comfortable and well cared for. Translator Zaid Overall, the entire team made me feel safe and looked after throughout the process. I’m very grateful for the care I received and would definitely recommend this clinic.
Reply from the clinic
Abe, having the airport pickup and the hotel to clinic rides feel easy can make the whole visit start on the right foot. Our complimentary drivers help patients get from their hotel to the clinic on time for each appointment. Marwa will appreciate the mention. Our team is often recognized for creating a warm, polite atmosphere that helps people feel comfortable throughout their visits.
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