Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
Dont let them bad reviews fool you, i was vert scared first but saphire dent helped me trough everything with a lot of patient and thanx to waslin louis he always helped me with every question i had. The good thing about saphire dent is, you decide how youre teeth would look like, just show them a picture and they will exactly remake it, 10/10!!
I went to Dr. Mürsel, he treated me very well and gave me a dream denture, I can finally smile peacefully. I also thank our translator Jastin from the bottom of my heart, a wonderful man 🙏 …
Excellent work, the service was superb, they have extensive experience and are very patient with patients. Their procedures are excellent and top-notch. I highly recommend them; they are among the best centers I've dealt with, even though I've tried several places in different countries.
Reply from the clinic
It's clear that the team's approach and attentiveness made a strong impression on you, Vince. Many reviews praise their warm hospitality and concern for the comfort of visitors throughout their visit. Clearly explaining the options and steps also helps people feel more confident in their treatment plan.
Many thanks to SAPHIRE DENT A Spacialy to Dr Ali Haci to Justin and Waslin
Reply from the clinic
It means a lot to see several team members recognized for the way they cared for you, Leuteris. Dr. Ali Haci will appreciate hearing this. Reviews often mention how our staff’s kindness and empathy help people feel at home during their time with us.
Saphire Dent Istanbul are amazing at what they do. This for me hasnt been easy. I was extremely scared and emotional about my teeth. It was painful. But my final results are incredible and I can see the reasons why all the treatments were done. I asked for my new teeth to be a particular way and not to look like "typical turkey teeth" and they look so perfect and natural. Dr Huseyin understood…
Read the rest of this review
exactly what I wanted and although I was not the easiest patient and cried alot. He was calm and explained I would love them. Justin is great and is the person at the clinic who will make you feel welcome and explain to you in more detail what is going on and what to expect. Even the bad bits! Its overall been an overwhelming experience and not always been very nice but the final results make me forget about all that! Excited to go home with my new teeth 😬 ♥️
Reply from the clinic
Clear explanations can make a big difference during a visit, Kayleigh. Dr. Huseyin will appreciate seeing this. Consultations often include detailed discussions of options, which helps patients feel more confident in their treatment plan. Justin will appreciate the mention as well, and many patients say they feel well looked after by a team that is both professional and caring.
I visit the Place very professional team from the front desk to the top worker Dr Ali. He was very patient very helpful Dr Mustafa. He was wonderful all the staff very amazing. I was very happy with all the work it was done Doctor Ali Mustafa Son.
Dr yahya was excellent a true professional and a gentleman....... The service was good The staff are trying their best but one thing I didn't like is that they gave me a price and after the first session and after paying the full price they asked me to pay another 100 euros Which I find unfair and unprofessional
My experience with this clinic was amazing!! My dentist Yasmine and the very friendly staff, Justin Nerius was an amazing help during my visits. Would recommend 😁 …
Very happy to have come to Istanbul, a legendary and historic city that makes this magnificent country, Turkey, so special to us Europeans. Bravo to its elites who make us, the elderly, even more beautiful people as we age. I am delighted. Without any prior comparisons or information, SAPHYRE TEETH in Istanbul made this possible! Thank you. Adnan
My name is Sabine, and I'm from France. I just had several teeth extracted and implants placed at the Safir Dents clinic in Istanbul, and I'm absolutely thrilled with the results! 🦷✨ Everything went wonderfully, from the first contact to the end of the treatment. The team is extremely professional, gentle, and attentive. You feel confident from the very first moment: everything is explained…
Read the rest of this review
ed perfectly, the treatments are performed with great precision, and hygiene is impeccable. The medical staff is very caring, always available to make sure everything is going well. The organization is smooth and flawless, and the clinic is ultramodern, clean, and welcoming. I wholeheartedly recommend Safir Dents to anyone still hesitating to take the plunge into dental care abroad. Six months later, upon returning from my second trip to finalize my dental work, I have just completed my treatment with Saphire Dents. My experience was very positive from beginning to end. I arrived with some apprehensions, and I'm leaving today with a beautiful smile and, above all, much more self-confidence. The team was professional, attentive, and reassuring at every step. The follow-up was thorough, the treatments were well explained, and I truly felt supported. The final result met, and even exceeded, my expectations. The look is natural and harmonious, and I am absolutely delighted with the outcome. I sincerely recommend Saphire Dents to anyone considering dental work. A huge thank you to the entire team and to Dr. Ali for their work and support! 👍🏼❤️❤️
I recently completed my dental implant treatment at Saphire Dent and the entire experience was outstanding. From the first consultation to the final appointment, Justin Nerius was incredibly helpful, kind, and professional, guiding me through every step and making sure I was always comfortable and informed. Dr Muhammed Toka performed my implant work with great care and attention to detail, and the…
Read the rest of this review
results look and feel fantastic. The clinic is clean, modern, and very well organized, and all the staff are welcoming and attentive. I highly recommend Saphire Dent, Justin Nerius, and Dr Muhammed Toka to anyone considering dental implants in
Peace, mercy, and blessings of God be upon you. It was a wonderful experience, from the warm welcome to the kind treatment. I felt like I was treated like family. Mr. Adnan's attention was exceptional. Thanks to Dr. Hussein and a big thank you to the entire clinic staff. ❤️
"Patient:Abdelhafid el ghouche. Severe Medical error (gum recession)after paying €12,000 confirmed by Dr. Aiman Azouagh (Report 30/03/2026 ).Now they refuse to fix their mistake unless l pay for my own flights/hotel. Unethical treatment of a disabled patient. Avoid!"
I had implants done at SaphireDent Istanbul. I am extremely grateful to Mr. Ibrahim for his kindness and patience. He accompanied me from Morocco to the airport and throughout my entire stay in Istanbul. I also thank Mr. Nouhaila for his warm welcome, patience, and professionalism. All the doctors are excellent, especially Dr. Ghadbane, who is very attentive, patient, smiling, and very humane.…
Read the rest of this review
If there were more than 5 stars, I would gladly give them! A big thank you, and I will return, God willing, as soon as possible. Second visit in November 2024. I would like to sincerely thank Mr. Abdelghani for his responsiveness and kindness during my stay in Istanbul. Your answers by phone were particularly appreciated and greatly facilitated my experience. Thank you again for your excellent service.
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌼🌹
Very competent clinic. Clean and very well organized. All the staff are excellent.
Saphire Dental Clinic. I don't know where to begin. We are Canadian citizens, and I found this clinic online with the most positive reviews. I am so glad that I went with them. From day one, they treated me like a very important person with lots of help and respect. My procedure was very difficult: 12 implants with 24 zirconium teeth. Big thanks to Dr. Ali Senem, his assistant Marwan, and all…
Read the rest of this review
the coordinators, plus Nerius Justin and Ana Izabel. Guys, you are the best, please keep up the good work. I highly recommend this clinic with very fair prices to all future clients. All the best, Lubomir Petz Saphire Dental Clinic. I don't know where to begin. We are Canadian citizens, and I found this clinic online with the most positive reviews. I am so glad that I went with them. From day one, they treated me like a very important person with lots of help and respect. My procedure was very difficult: 12 implants with 24 zirconium teeth. Dr. Many thanks to Ali Senem, his assistant Marwan, and the entire coordinating team, plus Nerius Justin and Ana Izabel. Gentlemen, you are the best, please keep up the good work. I highly recommend this very affordable clinic to all future clients. Best regards, Lubomir Petz
My friend referred me this dental clinic, I start my implant procedure here, doctors, Managment staff every is doing great job. Thanks for the good service.
Everything was perfect. If you're thinking about getting implants then this is the place to do it.
I am very satisfied with Ms. Ryma, who takes care of everything and is very available. The staff is perfect; I felt right at home. The result is fantastic, I'm really happy.
I wholeheartedly recommend them. The care was excellent, and the doctors were completely professional. Luiza, who came from Poland to take care of us, was 100% committed. My teeth are beautiful.
It was well done treatment, I liked the hospitality, the doctors, the nurses, and the services provided with the planned timeframe.
I wanted to thank you from the bottom of my heart for all your support, every time you saw me cry, and when I was first expecting my teeth to come out, you were there for me. Thank you for the scent of your heart.
I'm very satisfied, the service is great. The best dentists I've ever had. 5/5 Very nice, of course there's a wait, but it's not terrible. They have comfortable couches. 🥳🥳🥳 …
We visited the clinic, and what can I say? This is my first experience with these services: four implants and crowns. Everyone was very polite and responsive, and the doctors were professional and meticulous. I'll be back in six months to have crowns placed on the implants. I'm planning plastic surgery. The consultation was a good time to think things through. A huge thank you to manager Emir.…
Read the rest of this review
He helped us with everything, including translation, treatment, and follow-up. Our coordinator, Adnan, is also a huge thank you.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Saphiredent - Saphire Dental Clinic.
Ask on WhatsApp