Patients
Reviews of Saphiredent - Saphire Dental Clinic.
Istanbul, Turkey. 422 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
SaphireDent is a large-scale Istanbul dental tourism facility with genuine international reach and a multilingual coordinator system that works well logistically. However, billing surprises at checkout, a documented implant brand misrepresentation, a reported surgical error, and a pattern of unverified generic reviews undermine confidence for high-spend tourists. Patients planning major work should get written itemised quotes before travel and confirm implant brand certificates in advance.
Authenticity
5/10Baseline 7: website, named staff, negative reviews survive, genuine intl reach. -2 medium manipulation: 0 verified of 422+ reviews, heavy coordinator name-drop pattern, many generic thank-you posts. Final 5.
Treatment quality
5/10Baseline 7: high-volume positive implant/veneer outcomes, complex All-on-4 cases. -1 manipulation, -1 documented surgical error (cheek sewn to gum) and sub-1yr failure report. Final 5.
Cleanliness
7/10Baseline 7: multiple independent reviews explicitly cite clean, modern clinic. No infection complaints found across 50 reviews or external sources. Final 7.
Team
5/10Baseline 7: named drs Mursel, Toka, Yasmin consistent across reviews, multi-specialist. -1 no qualifications listed, -1 verified surgical error indicating operator error. Final 5.
Price value
4/10Baseline 6: no price list, 70% savings claim only. -2 billing surprises at checkout, implant brand misrepresentation (told Swedish brand, issued German cert), coupon refusal. Final 4.
Tourist suitability
6/10Baseline 7: airport transfer, 8-language staff, hotel assist, WhatsApp coordinator, all-inclusive pkgs. -1 billing surprises are high-risk for tourists far from home. Final 6.
What comes up well
- Purpose-built 3000 sqm facility with 16 dental units for international patients
- 8-language coordinator team with airport transfer and hotel assistance
- Named specialists: Dr. Mursel (oral surgery), Dr. Toka (implants), Dr. Yasmin (cosmetic)
- 15-year treatment warranty with 24/7 aftercare line post-departure
- Multiple reviewers from Europe, Middle East, North America confirm complex cases completed
Points to weigh
- Review manipulation signals: 0 verified reviews across 422+ on-platform; heavy generic coordinator name-drop pattern
- Implant brand misrepresentation: patient paid for Swedish brand, received German certificate; billing surprises at payment stage in multiple reports
- Documented surgical error: cheek adhesion to gum post-implant required corrective surgery costing EUR 1300 at another clinic
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 422 reviews
Dr Mursel and Dr Muhammet toka are so kind and professional. We are so satisfied and happy thank you
Reply from the clinic
thank you 🌹🌹🌹🌹🌹🌹 …
Wallh lyom kent 3endi tajrba m3a sahpire dent sem7a barcha professionel fi 5edmthom chokr 5ass l Hassan tfol behi barcha howa li3mli kol chy mn roma listanubl m8er mt9blna yr7em weldeh
Reply from the clinic
Thank you very much, Mr. Hachem Tcharfna, Barcha Bik 🌹
Saphire Dent I had my teeth done on February 3, 2025, and they said it was a Swedish brand. I paid €3,600. When I asked for a certificate, they gave me a German certificate. …
“Fantastic place. Really nice reception and treatment – more than I expected. They care a lot about the patient’s well-being, and you feel that they exude top professionalism. I am incredibly happy with the result and would highly …
Reply from the clinic
Thank you very much, that's very kind of you We were very happy with your visit🌹🥰
One of the best dental in Istanbul very helpful and very organised dental , thanks so much for everyone for being helpful and for the a mazing job , adnan for being organised and organising everything needs to be done from transport to appointments. Thanks so much guys
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🥰🌹 …
Peace, mercy, and blessings of God be upon you. My name is Mustafa. I came to Safir Dent Clinic and received excellent service from all the staff. I would like to thank Dr. Yasmin Julha for her treatment and wonderful work. I would also …
Reply from the clinic
Thank you so much. We were honored by your visit. 🥰🙏
Thank you to the staff of the dental hospital, especially Adnan.
Reply from the clinic
Thank you, sir, that's very kind of you 🌹🙏 We were honored by your visit 🌹🌸
Thank you Saphire Dent clinic, it was a unique experience with wonderful people!
Reply from the clinic
We are very happy to have you come 🌹🥰
My husband came last week for three implants. The clinic is beautiful, the staff friendly, the appointments were on time, and we'll see the results in a few months. However, something we really didn't appreciate when we went to pay before …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🥰🌹
I just finished my teeth at Saphir Dent, I am very, very happy, I highly recommend it and I may have the top to do, I will come straight to this clinic which is perfect
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌸🙏
Saphire dent is a dental clinic that I recommend for its professionalism and excellent support.
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌸
Thank you for everything, excellent patient care, and exemplary correction.
Thanks to the entire team at Saphiredent, Dr. Mursel (a magician in aesthetics🤗👍👍👍,🤗), Dr. Umit Toka (on implants..👍👍), the assistants, the transport team (rarely do you find such good organization) and last but not least, the dental …
Reply from the clinic
It is very kind of you. We are honored and very happy to welcome you to our clinic.🌸🌸🌸
Hi all, after a long suffering with my teeth and all the struggles gone through with the dentist's and the costs here in the UK i decided to go overseas to sort my teeth out i got in touch with saphire dent and had an initial agreement of …
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🌸🙏 …
Justin help me to have the best experience. Dr Umit Toka its the best
Reply from the clinic
Thank you very much, it is very kind of you. The whole clinic staff is happy to have you here. Your happiness is our goal.🌹🌸 …
We should be going to Istanbul soon to SaphireDent for my wife, to finish the work that started with a competitor who did a very bad job, we really hope not to make a mistake this time.
Reply from the clinic
We will live up to your expectations and your trust 🌹🌸
Everything is perfect. Puntual. Very nice people. Thank you very much for everything. Thank you very much. …
Reply from the clinic
Thank you so much, that's very kind of you. We were delighted by your visit 🌹🌸
My name is Sonia, and I'm from the Lyon region of France. I received excellent care from the team of dentists and dental technicians. …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌸🌹
I don't recommend Saphir. Negative experience. Staff only have words, they only talk. Especially when I didn't like you. I had my teeth done there. I had my teeth done there. I had a problem. Not even a year later, I had a problem. Three …
I arrived in Istanbul on Monday, July 4th. And we're open 7 days a week. Everything was perfect, both medically and in terms of the reception. It's truly worth booking a visit to the Saphir Dent clinic. …
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌹🌸
Thank you to all the staff. Perfect welcome. Very friendly staff. …
The staff are attentive and the work is really very good.
A wonderful experience. Very happy with the result. Perfect team. I highly recommend them.
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🙏❤️
Everything went very well, the place was very clean, and the staff were professional. The transfer organization was impeccable. Thank you again.
Reply from the clinic
That's very kind of you. We are honored and very happy to welcome you to our clinic. 🌼🥰
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