Patients
Reviews of Ruby Dental Care - Batam.
Batam, Indonesia. 89 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Ruby Dental Care is a well-run local clinic with a strong following built around Drg. Nia's friendly and detailed approach. Braces are the primary draw for repeat patients. Routine care (scaling, fillings) is executed well. The lack of a website and the braces-focused patient base make it less suited to Singapore day-trippers, but could work for tourists needing routine dental treatment.
Authenticity
6/10All-5-star across 50 reviews. Drg. Nia named by multiple independent reviewers adding credibility. One-year braces patient and 5-month braces patient with observed progress are specific, time-anchored details. No website. No negative reviews.
Treatment quality
7/10Braces (multiple patients with follow-up visits spanning 5 months and 1 year), scaling, and fillings confirmed. Appointment reminder system via admin noted. No treatment failures or adverse outcomes reported.
Cleanliness
8/10Clinic described as clean, tidy, fragrant, and well-maintained across the 50 reviews. Multiple reviewers independently note comfortable room conditions.
Team
7/10Drg. Nia is the primary named doctor, praised for friendliness, detail, and consistent care. Admin described as fast to respond and proactively sends appointment reminders. No other doctors named.
Price value
7/10Affordable pricing for students noted. Promotions available. Multiple reviewers describe price-quality ratio as excellent. No specific figures provided.
Tourist suitability
5/10Some possible English-language reviews suggest occasional tourist patients. Fast WhatsApp response and appointment reminders are tourist-friendly features. However, braces-heavy patient base is not suitable for one-trip dental tourists. No website for pre-trip research.
What comes up well
- Drg. Nia praised consistently by name across multiple independent reviews
- Proactive appointment reminders via admin - better communication than most Batam clinics
- Braces patients showing results at 5 and 12 months
- Student-friendly pricing with promotions
- Fast WhatsApp response for bookings
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 89 reviews
The doctor was friendly and the service was great. I'll be back next time.
I've been getting braces treatment here for a year. The service is excellent and friendly. 👍🏻 …
The doctor is friendly, fast, the queue is long and close to home🫶🏻🫶🏻 …
Recommended! The doctor was very friendly and gentle, and the tooth extraction didn't hurt at all ❤😍 The price is also affordable. I really like it, I will come here often for dental care 😍 …
The doctor is very friendly and the progress is fast, it's really worth it to get braces here 🫶🏻 …
For Sei Panas residents, you should know about this dental care, the treatment is friendly, gentle and very good, the place is clean and tidy, the prices are not expensive
The doctor and staff were very friendly and kind. There was no pain when the extraction was carried out. Thank you, Dr. Catrin. ❤️
Very good, on time, the admin and doctor are friendly, the recommendation for those who want to consult about dental problems here is very good
Highly recommended dental place! The admin is super friendly and very helpful.
Nice, neat and good service, I've been around to clinics in Batam, but this is the only one that has satisfactory results.
The place is comfortable, the service is good, the doctors and staff are nice.
The quality of service and results are good, the price is not too expensive...
The place is clean and nice, the service is very friendly, it is definitely recommended.
The place is very comfortable!! The admin and doctor are also friendly and informative poll ✨️🎀 …
The service is very good, the doctor and assistant are friendly. Sometimes I forget to take my clinic slippers home, but overall it's very good 🙏 …
Seeing all the great reviews, I immediately wanted to come here. Before the consultation time, I received a chat reminder from the admin. I entered the room and met the friendly Doctor Nia. She spoke softly and offered advice on our dental problems. The decision was ultimately up to us. So, I still have two more dental problems to solve. I think the price is affordable. I hope this review helps.
Very good, recommended for those who want dental treatment, the doctor and staff are very friendly
The treatment was excellent and the service was polite. The place is also clean 🥰 …
Good service, very comfortable and clean. The doctor is also friendly, and the service is good. Thank you Ruby Dental Care❤️
Alhamdulillah, I am satisfied with the service. Even though I'm pregnant, I can still have dental treatment 😊 …
The service is very good, the price is affordable and the quality is okay👍👍 …
Highly recommend Ruby Dental Care. Affordable prices, friendly doctors, excellent service, and a very comfortable setting. Thank you to Ruby Dental Care.
The service was excellent, and the doctor was kind. The results were satisfactory.
Doctor Nia and the staff are very friendly and helpful, and speak very softly. I will definitely come back here! Keep up the good work, Doctor🤗 …
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