SmileJet

Patients

Reviews of Ruby Dental Care - Batam.

Batam, Indonesia. 89 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.6 out of 10

Overall score

50 reviews read

1 public source checked

Confidence in the reading: Medium

Last written 18 May 2026

Ruby Dental Care is a well-run local clinic with a strong following built around Drg. Nia's friendly and detailed approach. Braces are the primary draw for repeat patients. Routine care (scaling, fillings) is executed well. The lack of a website and the braces-focused patient base make it less suited to Singapore day-trippers, but could work for tourists needing routine dental treatment.

Authenticity

6/10

All-5-star across 50 reviews. Drg. Nia named by multiple independent reviewers adding credibility. One-year braces patient and 5-month braces patient with observed progress are specific, time-anchored details. No website. No negative reviews.

Treatment quality

7/10

Braces (multiple patients with follow-up visits spanning 5 months and 1 year), scaling, and fillings confirmed. Appointment reminder system via admin noted. No treatment failures or adverse outcomes reported.

Cleanliness

8/10

Clinic described as clean, tidy, fragrant, and well-maintained across the 50 reviews. Multiple reviewers independently note comfortable room conditions.

Team

7/10

Drg. Nia is the primary named doctor, praised for friendliness, detail, and consistent care. Admin described as fast to respond and proactively sends appointment reminders. No other doctors named.

Price value

7/10

Affordable pricing for students noted. Promotions available. Multiple reviewers describe price-quality ratio as excellent. No specific figures provided.

Tourist suitability

5/10

Some possible English-language reviews suggest occasional tourist patients. Fast WhatsApp response and appointment reminders are tourist-friendly features. However, braces-heavy patient base is not suitable for one-trip dental tourists. No website for pre-trip research.

What comes up well

  • Drg. Nia praised consistently by name across multiple independent reviews
  • Proactive appointment reminders via admin - better communication than most Batam clinics
  • Braces patients showing results at 5 and 12 months
  • Student-friendly pricing with promotions
  • Fast WhatsApp response for bookings

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

5.0

out of 5, from 89 reviews

5 89
4 0
3 0
2 0
1 0
fitriana kenzo via Google 5.0 out of 5
The doctor was friendly and the service was great. I'll be back next time.
yoon tek via Google 5.0 out of 5
I've been getting braces treatment here for a year. The service is excellent and friendly. 👍🏻 …
vonny natalia via Google 5.0 out of 5
The doctor is friendly, fast, the queue is long and close to home🫶🏻🫶🏻 …
Reni Handayani via Google 5.0 out of 5
Recommended! The doctor was very friendly and gentle, and the tooth extraction didn't hurt at all ❤😍 The price is also affordable. I really like it, I will come here often for dental care 😍 …
Ira Stevani via Google 5.0 out of 5
The doctor is very friendly and the progress is fast, it's really worth it to get braces here 🫶🏻 …
Krusty Dunk via Google 5.0 out of 5
For Sei Panas residents, you should know about this dental care, the treatment is friendly, gentle and very good, the place is clean and tidy, the prices are not expensive
laura sartika via Google 5.0 out of 5
The doctor and staff were very friendly and kind. There was no pain when the extraction was carried out. Thank you, Dr. Catrin. ❤️
Asmi Dar via Google 5.0 out of 5
Very good, on time, the admin and doctor are friendly, the recommendation for those who want to consult about dental problems here is very good
Sevret via Google 5.0 out of 5
Highly recommended dental place! The admin is super friendly and very helpful.
Yanti Nurjasima via Google 5.0 out of 5
Nice, neat and good service, I've been around to clinics in Batam, but this is the only one that has satisfactory results.
Nesi Zuah via Google 5.0 out of 5
The place is comfortable, the service is good, the doctors and staff are nice.
Robin Zhu via Google 5.0 out of 5
The quality of service and results are good, the price is not too expensive...
Ardian Desta Prima via Google 5.0 out of 5
The place is clean and nice, the service is very friendly, it is definitely recommended.
Isti Komah via Google 5.0 out of 5
The place is very comfortable!! The admin and doctor are also friendly and informative poll ✨️🎀 …
B4R via Google 5.0 out of 5
The service is very good, the doctor and assistant are friendly. Sometimes I forget to take my clinic slippers home, but overall it's very good 🙏 …
Sondang Rumahorbo via Google 5.0 out of 5
Seeing all the great reviews, I immediately wanted to come here. Before the consultation time, I received a chat reminder from the admin. I entered the room and met the friendly Doctor Nia. She spoke softly and offered advice on our dental problems. The decision was ultimately up to us. So, I still have two more dental problems to solve. I think the price is affordable. I hope this review helps.
sari yatu via Google 5.0 out of 5
Very good, recommended for those who want dental treatment, the doctor and staff are very friendly
Cici Gultom via Google 5.0 out of 5
The treatment was excellent and the service was polite. The place is also clean 🥰 …
Tiara Noviani Backry via Google 5.0 out of 5
Good service, very comfortable and clean. The doctor is also friendly, and the service is good. Thank you Ruby Dental Care❤️
Zahra Roza via Google 5.0 out of 5
Alhamdulillah, I am satisfied with the service. Even though I'm pregnant, I can still have dental treatment 😊 …
Asilvia Yn via Google 5.0 out of 5
The service is very good, the price is affordable and the quality is okay👍👍 …
Yulia Muliyani via Google 5.0 out of 5
Highly recommend Ruby Dental Care. Affordable prices, friendly doctors, excellent service, and a very comfortable setting. Thank you to Ruby Dental Care.
Gita sandri via Google 5.0 out of 5
The service was excellent, and the doctor was kind. The results were satisfactory.
Suci Ratna Sari via Google 5.0 out of 5
Doctor Nia and the staff are very friendly and helpful, and speak very softly. I will definitely come back here! Keep up the good work, Doctor🤗 …

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