Patients
Reviews of Ruby Dental Care - Batam.
Batam, Indonesia. 89 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Ruby Dental Care is a well-run local clinic with a strong following built around Drg. Nia's friendly and detailed approach. Braces are the primary draw for repeat patients. Routine care (scaling, fillings) is executed well. The lack of a website and the braces-focused patient base make it less suited to Singapore day-trippers, but could work for tourists needing routine dental treatment.
Authenticity
6/10All-5-star across 50 reviews. Drg. Nia named by multiple independent reviewers adding credibility. One-year braces patient and 5-month braces patient with observed progress are specific, time-anchored details. No website. No negative reviews.
Treatment quality
7/10Braces (multiple patients with follow-up visits spanning 5 months and 1 year), scaling, and fillings confirmed. Appointment reminder system via admin noted. No treatment failures or adverse outcomes reported.
Cleanliness
8/10Clinic described as clean, tidy, fragrant, and well-maintained across the 50 reviews. Multiple reviewers independently note comfortable room conditions.
Team
7/10Drg. Nia is the primary named doctor, praised for friendliness, detail, and consistent care. Admin described as fast to respond and proactively sends appointment reminders. No other doctors named.
Price value
7/10Affordable pricing for students noted. Promotions available. Multiple reviewers describe price-quality ratio as excellent. No specific figures provided.
Tourist suitability
5/10Some possible English-language reviews suggest occasional tourist patients. Fast WhatsApp response and appointment reminders are tourist-friendly features. However, braces-heavy patient base is not suitable for one-trip dental tourists. No website for pre-trip research.
What comes up well
- Drg. Nia praised consistently by name across multiple independent reviews
- Proactive appointment reminders via admin - better communication than most Batam clinics
- Braces patients showing results at 5 and 12 months
- Student-friendly pricing with promotions
- Fast WhatsApp response for bookings
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 89 reviews
Friendly service, beautiful, kind, and understanding doctor and assistant. The facilities are complete, neat, and beautiful, and super clean. I'll definitely be coming here for my next dental treatment.
Good, good and friendly service, Dr. Nia is very kind. Thank you, Doc 😍 …
The doctor is friendly, the service is good, the price is very affordable
The place is clean, comfortable, and the service is friendly, both the doctor and the nurses. The procedure was quick and explained in detail. 🫶🏻 It was my first time here and I immediately fell in love. …
The place is nice, the service is also good, and the doctor is friendly.
Alhamdulillah Welcomed warmly and it was really good Highly recommended dental care here 😍 The doctor was friendly, checked everything 😍 …
Highly recommended for Ruby Dental Care, Good service, friendly, easy to understand, and the place is very comfortable. Thank you for Ruby Dental Care.
The place was easy to find and comfortable. Luckily, I had the procedure with Dr. Catherine. The procedure was very comfortable. She explained everything very well, and all my questions were answered kindly. I heard Korean music playing earlier, making me feel like I was in a hometown Cha Cha Cha drama. The admin was also responsive. Thank you very much.
The doctor was very informative. The scaling here was gentle, so it didn't hurt. The place is clean and comfortable, and the service is excellent. Recommended.
The doctor is friendly, communicative in explaining, the place is comfortable, the service is good
I like it .. my first experience scaling my teeth here and awesome. The place is clean dan dokter nya ramah banget. Recommend
The service is the best, Doctor Rama is beautiful... the reception is crazy...
Coincidentally, my doctor friend is really friendly, you won't regret having your teeth checked here, I guarantee you'll be diligent about taking care of your own teeth.
Thank you 🙏 The service is great, the doctor is friendly, I hope you'll be even more successful in the future. Cemunguttttt …
The place is clean, and the service is friendly. If you've never been here, please come and try the sensation.
The service is good, the doctor is friendly and the explanations are easy to understand, the place is clean and comfortable...☺️
The doctor was very friendly. At first, I was very nervous. But the doctor's demeanor made me chat and joke around, so I wasn't nervous anymore.
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