SmileJet

Patients

Reviews of Ruby Dental Care - Batam.

Batam, Indonesia. 89 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.6 out of 10

Overall score

50 reviews read

1 public source checked

Confidence in the reading: Medium

Last written 18 May 2026

Ruby Dental Care is a well-run local clinic with a strong following built around Drg. Nia's friendly and detailed approach. Braces are the primary draw for repeat patients. Routine care (scaling, fillings) is executed well. The lack of a website and the braces-focused patient base make it less suited to Singapore day-trippers, but could work for tourists needing routine dental treatment.

Authenticity

6/10

All-5-star across 50 reviews. Drg. Nia named by multiple independent reviewers adding credibility. One-year braces patient and 5-month braces patient with observed progress are specific, time-anchored details. No website. No negative reviews.

Treatment quality

7/10

Braces (multiple patients with follow-up visits spanning 5 months and 1 year), scaling, and fillings confirmed. Appointment reminder system via admin noted. No treatment failures or adverse outcomes reported.

Cleanliness

8/10

Clinic described as clean, tidy, fragrant, and well-maintained across the 50 reviews. Multiple reviewers independently note comfortable room conditions.

Team

7/10

Drg. Nia is the primary named doctor, praised for friendliness, detail, and consistent care. Admin described as fast to respond and proactively sends appointment reminders. No other doctors named.

Price value

7/10

Affordable pricing for students noted. Promotions available. Multiple reviewers describe price-quality ratio as excellent. No specific figures provided.

Tourist suitability

5/10

Some possible English-language reviews suggest occasional tourist patients. Fast WhatsApp response and appointment reminders are tourist-friendly features. However, braces-heavy patient base is not suitable for one-trip dental tourists. No website for pre-trip research.

What comes up well

  • Drg. Nia praised consistently by name across multiple independent reviews
  • Proactive appointment reminders via admin - better communication than most Batam clinics
  • Braces patients showing results at 5 and 12 months
  • Student-friendly pricing with promotions
  • Fast WhatsApp response for bookings

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

5.0

out of 5, from 89 reviews

5 89
4 0
3 0
2 0
1 0
Evi Palupi via Google 5.0 out of 5
The service is ok... the doctor is kind, friendly, patient and efficient... the clinic is also clean and comfortable...
Glara Sinta via Google 5.0 out of 5
The doctor is kind and friendly, the clinic is nice and comfortable
Shella Nur Amellia via Google 5.0 out of 5
Good service, friendly and patient doctor, comfortable treatment room. Recommended👍🏻 …
brahnanda reza ramdani via Google 5.0 out of 5
The doctor is friendly and the service at the clinic is very good.
Me Mefly via Google 5.0 out of 5
Everyone is friendly, the place is clean, and there is no long wait.
Silvia enjelina Hasibuan via Google 5.0 out of 5
Great clinic👌 Great and friendly service And the procedure was fast 🫰🏻🥰 …
Pramestya Syafitri Imayani via Google 5.0 out of 5
Very satisfying service, comfortable and strategic location, Drg Nia is very top, awesome, she is the best
Feberina Tiolora via Google 5.0 out of 5
Good service, handled immediately and will always come back here, thank you
Rosalindafitriani Simanungkalit via Google 5.0 out of 5
Very good service, recommended for those with problematic teeth, and can also install braces❤❤
Nopita Sari via Google 5.0 out of 5
Very good, clean place, good and friendly doctor, fast and painless treatment
Novita sari via Google 5.0 out of 5
The best and most comfortable dental care, good place and service, for those looking for dental care, I recommend coming here.
Nathasya K.P.A via Google 5.0 out of 5
The best service and price, also given suggestions on what we should do
Rikma Yuliana via Google 5.0 out of 5
Drg. Nia is very friendly... and the admin is also fast to respond... always reminds me in the afternoon if there is an afternoon check-up schedule with the doctor... the place is also clean and comfortable... highly recommended...
Putri Adi via Google 5.0 out of 5
The doctor was kind and explained things in detail. The staff and administration were friendly and responsive. For my first time at the dentist, this was a wonderful experience. Good rubydental
Syifa Athaya via Google 5.0 out of 5
The service is very good, the doctor is also very communicative and provides solutions, you didn't choose the wrong clinic, it's really good🫰🏻 …
Mutia Apra via Google 5.0 out of 5
The place is nice and comfortable, the doctor is also friendly, I've been wearing braces for 5 months, thank God there are results, the doctor said I'm just SThn 😁 I always go to Dr. Nia 🫶🏻🤍 …
Sintia Purnama Dewi via Google 5.0 out of 5
The clinic is comfortable, clean, the service is good, the doctor is friendly, the explanation is very detailed and easy to understand.
sarah via Google 5.0 out of 5
Very good, top service, the doctor is very detailed ❤️❤️ really love it
mrsiaannast via Google 5.0 out of 5
The service was very friendly, clean, neat, and cool. The doctor was friendly, as was the receptionist, all soft-spoken. The room was very tidy and smelled good.
Mirna Septi via Google 5.0 out of 5
The service was friendly, the doctor helped explain things very clearly, quickly, and responsively. Best
Veronika Simamora via Google 5.0 out of 5
Good service, clean and comfortable, the doctor is very friendly, the price is also affordable for students, lots of promos🫶🏻❤️‍🔥 …
Doni Oktawijaya Panggabean via Google 5.0 out of 5
The facilities and treatment by the doctor are very professional and highly recommended.
Amelia via Google 5.0 out of 5
The service was excellent, the place was comfortable and clean. The doctor was friendly and explained the procedure clearly.
YORIS EBANG via Google 5.0 out of 5
The service at this dental clinic was excellent and friendly. The doctor was professional, explained things clearly, and made me feel comfortable during the treatment. The place is also clean and tidy. Highly recommended.

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