Patients
Reviews of Richter's Clinic.
Tbilisi, Georgia. 260 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.8 out of 10
Overall score
Richter's Clinic is a large multi-specialist dental practice in Tbilisi with 12 named clinicians, a Planmeca CBCT unit, and genuinely strong patient sentiment across multiple platforms. However, a credible 1-star review documents the clinic offering cash incentives for positive Google Maps reviews, which undermines the reliability of its near-perfect aggregate rating. A price quote discrepancy and a veneer failure within 24 hours add further caution for high-spend dental tourists.
Authenticity
5/10Baseline 7: website, 12 named docs, 50 reviews with negatives. -2 review manipulation: confirmed paid-review incentive (30-60 GEL for Maps review per 1-star reviewer). Final 5.
Treatment quality
5/10Baseline 7: Planmeca CBCT, named surgeons, sinus lift reports. -1 manipulation, -1 veneer off next day + price bait-and-switch on extraction. Final 5.
Cleanliness
7/10Baseline 7: multiple reviewers cite modern, clean environment. Museum-like interior design. No hygiene complaints. No deductions. Final 7.
Team
7/10Baseline 7: 12 named specialists (surgeon, periodontist, prosthodontist, 2 orthodontists) on website. No degrees or university credentials listed. Final 7.
Price value
5/10Baseline 6: competitive Tbilisi rates (crown ~$160). -1 for price bait-and-switch allegation (200-600 quoted, 1000 charged) + reviewer noting prices 'a bit high'. Final 5.
Tourist suitability
6/10Baseline 8: 7-day opening to 21:00, 10+ languages, online booking. -1 phone hang-up on English speaker. -1 2-week booking wait noted. Final 6.
What comes up well
- 12 named specialists including surgeon, periodontist, prosthodontist, two orthodontists
- Planmeca CBCT (Finland) for 3D implant planning confirmed in clinic description
- Operates 7 days per week until 21:00 with online booking
- Staff communicates in 10+ languages including English, French, German, Arabic
- Multi-platform presence with reviews on PlacidWay, SafetyWing, and WhatClinic
Points to weigh
- Confirmed review incentivization: 1-star reviewer reports 30-60 GEL discount offered for positive Google Maps review
- Price bait-and-switch allegation: extraction quoted 200-600 GEL by phone, charged 1,000 GEL in clinic
- English-speaking caller reports phone was hung up immediately upon asking if staff speak English
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 260 reviews
Our stay at the clinic was comfortable, the doctors were very friendly, the teeth cleaning went well, and we also had a consultation with orthodontist Valerian. We were given a treatment plan with three options in a detailed presentation. A decision has not yet been made, but I liked the doctor.
Today I attended a cleaning Dr. Layla was very detailed with her explanations and gave me all the details about how I should take care of my teeth from now on! Her assistant, Nana was also Very caring. ❤️
arrived from Greece. I am very satisfied with your service — it exceeded my expectations, and I am so happy. I wish you success.
I went to them with a chip on my 2-piece car, and they repaired it in half an hour. Everything was great, I highly recommend it!
Wonderful clinic! They fixed my chipped tooth in half an hour. Very nice staff.
I like everything, I've been here more than once 👍🏻 …
I went to see doctor Nino today, I really liked her as my doctor 💕🥰Best dentistry🦷🧑🏻⚕️🌷🌺 …
Richter Clinic provides professional and well-organized medical services. The staff is polite, supportive, and handles patients with care. The doctors explain everything clearly and take time to answer questions. The clinic environment is clean and comfortable, which makes the visit less stressful. Overall, a reliable place for good healthcare service in Tbilisi.
“Dr. Chorgolashvili Bagrat is very professional. I had a very good experience with my treatment. He explained everything clearly and handled my dental issue carefully. The doctor and staff were very kind, supportive, and professional throughout my visit. I would definitely recommend this clinic.
My experience at Richter Clinic was excellent. The staff was friendly and welcoming, and the doctors were knowledgeable and attentive. I didn’t have to wait long, and everything was handled very professionally. I felt comfortable and well taken care of throughout my visit. Highly recommended!”
Wonderful staff, cozy environment and most importantly, the best service.
A huge thank you to surgeon Bagrat, who performed a very complex tooth extraction, and a special thank you for his attentive and friendly approach throughout the entire process.
Had a cleaning yesterday with Lela Nemsadze and it honestly went great. She took the time to walk me through how to actually take care of my teeth properly, which I appreciated more than expected. Super thorough but not over the top. This clinic is easily one of the best in Tbilisi, if not the best.
Just finished four fillings with Nana Bigvava and her assistant Nana. Both were highly attentive, careful, and clear in explaining each step of the process. The work was thorough and handled with precision. I would have stayed for more if I actually had more cavities :) The entire Richter team is fantastic. The best client-facing communication in all of Tbilisi.
Excellent service at Richter’s Clinic! Dr. Nino Khabeishvili is highly skilled and caring. The staff is very friendly, supportive, and well-organized. The clinic is clean and comfortable, and my treatment was completely smooth and painless. I’m very satisfied and highly recommend this clinic.
I had a great experience at Richer Clinic for my dental checkup. The clinic was very clean, organized, and welcoming. The staff was polite and professional, and everything was handled smoothly from start to finish. Dr. Nino was especially kind, patient, and knowledgeable. She explained everything clearly and made me feel comfortable throughout the checkup. I really appreciated her gentle…
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e approach and professionalism. I highly recommend Richer Clinic and Dr. Nino to anyone looking for quality dental care!
Just got a wonderful cleaning done. The team here takes their time and is meticulous with their work. Really happy with the result!
Excellent doctors, in particular, I want to highlight Nino Khabeishvili and dentist Valerian. They are true professionals, and I'm very pleased with the service from A to Z. I highly recommend them.
Hi, I am waiting info for implants configuratons. Hi with pleasure
I got my entire mouth treated through this clinic, through Nana Bigvava. Thank you for the quality service and friendly attitude.
Dr. Nika Badzagua, a gold surgeon. Today he performed a complex sinus lift and bone grafting procedure. A year ago, he removed an infected implant – there was no pain at all, and he worked very carefully and with great care! If you want high-quality work, attention, and care, then you should definitely go to him!
Overall, a positive experience. The dentist was attentive and professional, clearly explaining my dental condition and the available treatment options, including whether the tooth could be preserved. It made me feel confident and at ease.
Amazing doctors! Very good team, special thanks to the great doctor Nugzari😊 …
This clinic is named after the German artist Gerhard Richter, the most revered living artist. I think this is a very apt name, as everything here—the design, the atmosphere, the equipment, the materials, the way they interact with patients—is highly professional, incredibly aesthetic, and modern. A huge thank you to Nugzar Kvartskhava, with his gentle, golden hands, who gave me beautifully…
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shaped new crowns with a flawless bite. Now I'm simply happy, smiling, and laughing. A good mood suits everyone :)) I was also fortunate to be a patient of Nana Bigvava and Leyla Nemzadze, whose work I was also very pleased with. Visit Richter's Clinic ®, trust our qualified doctors, and be just as happy.
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