Patients
Reviews of Ria Dental Care - Bengkong Batam.
Batam, Indonesia. 115 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Ria Dental Care Bengkong is the weakest branch of the RDC chain with a notably lower rating than other branches. Confirmed issues include incomplete scaling, upselling, rude treatment, and appointment communication failures. Not recommended for dental tourists.
Authenticity
7/10Part of 4-branch Ria Dental Care chain with website; named dentists Dr. Ria, Dr. Nanda, Dr. Meita appear in reviews; below-average rating of 4.52.
Treatment quality
5/10Two reviews cite incomplete scaling (upper molars untouched); one reports inaccurate explanation for braces; rude treatment noted by two reviewers.
Cleanliness
7/10Place described as clean and comfortable by most reviewers; one reviewer notes the clinic is 'old'; no direct hygiene complaints.
Team
5/10Dr. Ria praised by multiple reviewers; Dr. Meita specifically criticized as rude and rushed; inconsistent quality across team.
Price value
6/10Upselling complaint noted (unexplained added costs); promotions advertised online but not honored in clinic per one reviewer.
Tourist suitability
2/10Bengkong location is not tourist-accessible; wait times up to 1.5 hours reported; no tourist-specific services; multiple service failures.
What comes up well
- Part of established 4-branch Ria Dental Care chain
- Dr. Ria praised by multiple reviewers for friendly braces work
Points to weigh
- Incomplete scaling: upper molars not treated per one reviewer
- Upselling confirmed: unexplained added costs reported
- Dr. Meita described as rude, rushed, and rough in treatment
- Promotion advertised online but denied in clinic
- Wait time up to 1.5 hours despite reservation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 115 reviews
I've visited here twice, the service is very good and satisfying, thank you 🙏🏻 …
The doctor is friendly and the results are good, next time I will come here again
Oh my God, Dr. Nanda and all the nurses are so humble and super caring, even a 3-year-old child can sit quietly while having his tooth filled. Best of luck, RDC.
I was directed to have an X-ray of my teeth... I paid immediately... But to this day, the results have never been given to me... They only promised, but never gave me the results... I really regret coming to this clinic...
The place is good, it's clean, the doctor is good, there's a lot of education.
The place is comfortable and the service is also good
The clinic is comfortable, the staff is friendly and kind, the doctor is excellent and explains each treatment well... All in all, the best...
The place is aesthetic, the service is friendly 🤩🤩🤩👍🏻 …
The place is clean, smells good, the service is great, and the doctor is very informative. Awesome👍🏻 …
The place is aesthetic, the doctor is also good and fast.
Today's scaling service was very satisfying. The process was quick, the instruments were clean, and the doctor was very friendly in explaining the procedure. After the procedure, my teeth felt much cleaner. Thank you for the service.
The place is spacious, clean and the service is fast👍🏻👍🏻 …
RDC is very good, the results are good, the service is good and the doctors are also top, the nurses are also friendly.
The service is really good and there are lots of promotions🥰😍🥰 …
The service is okay, the place is also comfortable🙌 …
Comfortable and the doctor is friendly. Thank you RDC🤗 …
THE SERVICE IS VERY BAD, IT'S USELESS FOR THE SCEDULE TO COME QUICKLY BUT IT'S RANGE
The place is quite comfortable, maybe it's just been renovated so it's a bit dusty. No problem wearing a mask, the doctor, nurse and receptionist are friendly, next time I will come here again for dental treatment. Thank you.
The place is comfortable, the doctor is also very thorough, it's really worth it!
First time scaling & choosing at RDC, it hurts but the results are normal and clean, next month I'll come here again😍 …
The admission service is unclear. The reservation process is unclear. I once made a reservation via WhatsApp at 11am and arrived, but I still had to wait over an hour because I was told there was a queue with people who had already arrived. When I arrived without a reservation, they said the queue was full, and they didn't give me a solution. I just wanted to get checked, but I was begging for it,…
Read the rest of this review
it was so difficult, naudzubilah. I've been holding my heart against the booking system for 3 years, but there hasn't been any improvement. Dr. Ria, the owner, please evaluate the system. Honestly, as a healthcare worker, I don't have much time to go to the dental clinic and I'm often ghosted by admissions.
My first time scaling at RDC, even though it hurt a bit, it was really clean 🥰 …
Satisfactory results, my teeth are now clean, which initially had a lot of tartar. Thank you Ria Dental Care
good, and it doesn't hurt to have a tooth pulled
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