SmileJet

Patients

Reviews of Ria Dental Care - Bengkong Batam.

Batam, Indonesia. 115 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.2 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 18 May 2026

Ria Dental Care Bengkong is the weakest branch of the RDC chain with a notably lower rating than other branches. Confirmed issues include incomplete scaling, upselling, rude treatment, and appointment communication failures. Not recommended for dental tourists.

Authenticity

7/10

Part of 4-branch Ria Dental Care chain with website; named dentists Dr. Ria, Dr. Nanda, Dr. Meita appear in reviews; below-average rating of 4.52.

Treatment quality

5/10

Two reviews cite incomplete scaling (upper molars untouched); one reports inaccurate explanation for braces; rude treatment noted by two reviewers.

Cleanliness

7/10

Place described as clean and comfortable by most reviewers; one reviewer notes the clinic is 'old'; no direct hygiene complaints.

Team

5/10

Dr. Ria praised by multiple reviewers; Dr. Meita specifically criticized as rude and rushed; inconsistent quality across team.

Price value

6/10

Upselling complaint noted (unexplained added costs); promotions advertised online but not honored in clinic per one reviewer.

Tourist suitability

2/10

Bengkong location is not tourist-accessible; wait times up to 1.5 hours reported; no tourist-specific services; multiple service failures.

What comes up well

  • Part of established 4-branch Ria Dental Care chain
  • Dr. Ria praised by multiple reviewers for friendly braces work

Points to weigh

  • Incomplete scaling: upper molars not treated per one reviewer
  • Upselling confirmed: unexplained added costs reported
  • Dr. Meita described as rude, rushed, and rough in treatment
  • Promotion advertised online but denied in clinic
  • Wait time up to 1.5 hours despite reservation

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.6

out of 5, from 115 reviews

5 101
4 3
3 2
2 1
1 8
Sinta Natalya via Google 5.0 out of 5
Got a promo in April for only 150, man. Highly recommended. The doctor is really cool and very kind, and the staff are also friendly🤍 …
Rizalnaf Naf via Google 5.0 out of 5
Having my wisdom teeth removed at RDC Botania was safe, fast, and painless, plus I got a discounted price promotion. Thank you RDC, Dr. Ria, and the friendly nurses for their service and detailed explanations.
Guntur Ramadhani via Google 5.0 out of 5
Good service and recommended for those who want to have their teeth checked in the Botanica area.
Alan Budiman via Google 5.0 out of 5
The service is great and friendly. First response 🥳 The practice is clean and comfortable 🙏🙏 I'll definitely come back here next time...😁 …
Muhammad Andryanda via Google 5.0 out of 5
The place is clean, tidy, and comfortable. The service is very friendly.
Pooja Firsty Lau via Google 5.0 out of 5
I had an odontectomy here at a promotional price, the service was good 😎 …
Dara Nurul Hasnah via Google 5.0 out of 5
This was my first time at the dentist. The staff was friendly and the results were neat and clean. I'll be back again next time. Thank you.
anggita syahranii via Google 5.0 out of 5
LET THE STARS SPEAK, THE SERVICE IS FRIENDLY, THE PLACE IS COMFORTABLE, THE DOCTORS ARE GOOD
Ika Ragil via Google 5.0 out of 5
The place is very comfortable, the doctor and staff are also friendly.” 🫶🏻🫶🏻 Always be successful, RDC …
Ovi Amalia via Google 5.0 out of 5
The place is very comfortable, the doctor is communicative and the nurses are friendly.. Thank you RDC ☺️
leka simamora via Google 5.0 out of 5
The scaling was clean, affordable, and the service was excellent. The doctor was also friendly👍🏻 …
Lesri Simamora via Google 5.0 out of 5
Good service, comfortable place, affordable prices, lots of other promotions👍👍👍 …
Meidalea Puspita Sari via Google 5.0 out of 5
The place is nice and the service is also good from the staff ✨❤️
sheiren agesthania via Google 5.0 out of 5
The place is nice, very clean Everyone is friendly and beautiful”, always Dirdc when it comes to dental care💗💗 …
masterzlucifer via Google 1.0 out of 5
I got a doctor who was mean and didn't provide any information about the additional costs from the start. Suddenly, when I paid, it was an additional 300 thousand. My advice for those who want to go here is to be careful and ask the doctor if there are any additional costs for every procedure.
imelda alifah putri arini via Google 5.0 out of 5
The dental care here is really good and the doctors are very friendly.
Fitri Rahmadanita via Google 5.0 out of 5
The service is good, the employees are friendly and the process is not complicated.
Lidya Elizabeth via Google 5.0 out of 5
This is kind a good place. All service from receptionist and doctor. High recommend
arny via Google 5.0 out of 5
friendly service, clean and aesthetic place, admin also fast response

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