Patients
Reviews of Ria Dental Care - Bengkong Batam.
Batam, Indonesia. 115 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Ria Dental Care Bengkong is the weakest branch of the RDC chain with a notably lower rating than other branches. Confirmed issues include incomplete scaling, upselling, rude treatment, and appointment communication failures. Not recommended for dental tourists.
Authenticity
7/10Part of 4-branch Ria Dental Care chain with website; named dentists Dr. Ria, Dr. Nanda, Dr. Meita appear in reviews; below-average rating of 4.52.
Treatment quality
5/10Two reviews cite incomplete scaling (upper molars untouched); one reports inaccurate explanation for braces; rude treatment noted by two reviewers.
Cleanliness
7/10Place described as clean and comfortable by most reviewers; one reviewer notes the clinic is 'old'; no direct hygiene complaints.
Team
5/10Dr. Ria praised by multiple reviewers; Dr. Meita specifically criticized as rude and rushed; inconsistent quality across team.
Price value
6/10Upselling complaint noted (unexplained added costs); promotions advertised online but not honored in clinic per one reviewer.
Tourist suitability
2/10Bengkong location is not tourist-accessible; wait times up to 1.5 hours reported; no tourist-specific services; multiple service failures.
What comes up well
- Part of established 4-branch Ria Dental Care chain
- Dr. Ria praised by multiple reviewers for friendly braces work
Points to weigh
- Incomplete scaling: upper molars not treated per one reviewer
- Upselling confirmed: unexplained added costs reported
- Dr. Meita described as rude, rushed, and rough in treatment
- Promotion advertised online but denied in clinic
- Wait time up to 1.5 hours despite reservation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 115 reviews
Neat and clean, the scaling for installing the outer and inner braces was cleaned. Maybe the service could be friendlier because the others were rude. The doctor was also very rude during the treatment, thank you.
The place is nice, comfortable, the service is friendly, and fast too.
I like the place, it's comfortable, there are lots of promotions❤️
The switching was good, quite fast, not too long, the service was also good, it was a little sore, but that's okay, it's my first time switching, my teeth feel more relieved. Thank you RCD BOTANIA
Did a scaling and filling, overall good expression. Just for a feedback, would be good if the doctor explain what procedure that we have to take instead of only asking the patient what treatment that we want. Keep the good work! :)
Very friendly service, I had my youngest tooth removed here, great 👍👍👍 …
It's been a year of treatment here and it's okay, great
The place is safe and beautiful, the service is friendly, the doctors are good
For the service at Ria Dental Care, it is good, fast and comfortable with a beautiful room.
Very good work and the doctor is friendly, the results are also satisfactory
The doctor was friendly and the service was excellent. He was always cheerful and always showed progress on the patient's teeth during each checkup. Thank you, RDC Botania. Thank you 🙏🏻 …
the place is comfortable and the service is very friendly
The service was excellent, the scaling was comfortable and clean. The doctor and staff were friendly, and the place was clean. Highly recommended 👍 …
Thank you for your friendly service and your work is also good and gentle.
The admin is friendly and the doctor is also nice. Highly recommend this RDC🫶🫶 Just enough stars to rate it as good. …
The service is very good, the doctor is friendly and explains in great detail, and the place is very comfortable.
The service is friendly and the place is comfortable and clean.
The place is comfortable, the treatment is fast, and the doctor and staff are friendly. I'm very satisfied with the treatment here.
Came to the clinic for a teeth scaling session. The place is currently under renovation, but it’s still clean and comfortable. The receptionists were friendly, and there’s even a massage chair you can use while waiting (paid separately), pretty nice for killing time. It was my first time getting scaling, and overall it wasn’t a bad experience at all. Everything went smoothly and I’m happy with…
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h the service.
The place is comfortable, and the doctor and staff are friendly. 😍 …
So far, the service has been good. The place is also comfortable.
The doctor was very nice and friendly. Thank you. I'll come back next time 😘😘🥰 …
A comfortable dental clinic with friendly staff. The doctors also provide friendly service and detailed explanations. Affordable prices but with services like those at well-known clinics. It's definitely worth it❤️❤️❤️
The place is clean and comfortable. The service is friendly and the doctor is quick. 😍🫶🏻 …
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