Patients
Reviews of Ria Dental Care - Bengkong Batam.
Batam, Indonesia. 115 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Ria Dental Care Bengkong is the weakest branch of the RDC chain with a notably lower rating than other branches. Confirmed issues include incomplete scaling, upselling, rude treatment, and appointment communication failures. Not recommended for dental tourists.
Authenticity
7/10Part of 4-branch Ria Dental Care chain with website; named dentists Dr. Ria, Dr. Nanda, Dr. Meita appear in reviews; below-average rating of 4.52.
Treatment quality
5/10Two reviews cite incomplete scaling (upper molars untouched); one reports inaccurate explanation for braces; rude treatment noted by two reviewers.
Cleanliness
7/10Place described as clean and comfortable by most reviewers; one reviewer notes the clinic is 'old'; no direct hygiene complaints.
Team
5/10Dr. Ria praised by multiple reviewers; Dr. Meita specifically criticized as rude and rushed; inconsistent quality across team.
Price value
6/10Upselling complaint noted (unexplained added costs); promotions advertised online but not honored in clinic per one reviewer.
Tourist suitability
2/10Bengkong location is not tourist-accessible; wait times up to 1.5 hours reported; no tourist-specific services; multiple service failures.
What comes up well
- Part of established 4-branch Ria Dental Care chain
- Dr. Ria praised by multiple reviewers for friendly braces work
Points to weigh
- Incomplete scaling: upper molars not treated per one reviewer
- Upselling confirmed: unexplained added costs reported
- Dr. Meita described as rude, rushed, and rough in treatment
- Promotion advertised online but denied in clinic
- Wait time up to 1.5 hours despite reservation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 115 reviews
the service and the doctor are very good and friendly
Very friendly service, nice place, if you want dental care you have to come here
Masyaa Allah, the service is good and the atmosphere is cool
The doctor is good and thorough, the place is also comfortable
I got my braces here with Dr. Ria, and the results were immaculate. The doctor was friendly, and the place was comfortable.
Wanting to take a dental impression, they said it was a long time before they could give news before the requested date, but instead there was no news. We were waiting for news but instead they just kept quiet and had to chat first.
First time experience... got the info from a friend. The best, friendly service, friendly doctor.
The doctor and staff are friendly and kind. The place is spacious, comfortable, and cool. Overall, it's the best.
One of the best dental clinics, offering friendly, fast, and professional service. The location is comfortable and spacious. Numerous promotions are offered to loyal customers.
the place is comfortable and clean, the service is also good
The service is good, the doctor is friendly, the place is cozy too, the best 🫰🏻 …
Very good. The doctor and staff were friendly. The process went well and smoothly. Thank you 🙏❤️ …
The place is comfortable, the scaling work is fast and the staff are friendly.
The service is very good and the promotions are attractive
First time scaling and choosing at RDC, it's normal to feel sore but overall the results are good and clean, next 6 months later I'll come here again🥰❤️🫶 …
The place is nice, the service is very good and friendly.
The doctor's explanation was inaccurate, I wanted to get braces but it was complicated. I'm tired of coming here.
Good doctor, handled it well, always be successful, Ria Dental
The service is friendly, the doctor's treatment is also fast and good😊 …
Easy reservation, excellent service, professional doctor. Good service 💖 …
The service is good and the admin is friendly.🫶🏻😇😇 …
The service is fast, I happened to get a promo🤭🩷🩷 …
Friendly service, the clinic is old, the doctor is also good but the waiting process is quite long, almost 1.5 hours from the reservation time.
Scaling was not thorough, the upper molars were not touched at all, the tartar on the teeth
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