Patients
Reviews of Raya Kuta.
Bali, Indonesia. 53 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 53 reviews
I came here with my child complaining of red spots on his body. I was met by a doctor who was curt, grumpy, and strange. My child wasn't even examined or touched at all. He was asked about it, and then given medicine. The doctor was a skinny, skinny woman wearing a headscarf who spoke loudly. How can someone like that get to be a doctor? She wasn't friendly with patients, but instead, she was…
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angry with them. Before I finished explaining my problem, she checked my words in an angry and angry tone. I WILL NEVER COME TO THIS CLINIC AGAIN.
Honestly, overall, on March 25, 2026, I checked my wisdom tooth for a cavity. The service was in front and the dentist was good, and this was my first time coming to the Kuta clinic.
Very bad service, just wanted to check the wound, they immediately directed me to the hospital, and before that, I wanted to fill my tooth, they said it was closed.
Reply from the clinic
We apologize for any inconvenience in the service process. Suggestions and criticisms can also be submitted via WhatsApp at 081703454880, so that we can evaluate further. Thank you.
Yesterday, I brought a friend who was suffering from stomach cramps, around 1:00 PM - 2:00 PM, a thin female doctor, with pants that were about to rip, served us curtly, answered our questions curtly, as a lay person asking if it was possible for our friend to be pregnant because the couple had just gotten married, eh gosh the doctor responded "it's true" what's wrong with explaining without…
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getting angry "it's better to be a DC than a doctor. Even general patients are treated like that, what about using BPJS,
I give 5 stars to Doctor Trisna, she is good at handling her patients.
There are lots of mosquitoes in the waiting room, oh my, try spraying with Baygon under the chairs, there are lots of mosquitoes, please check.
Checked and given a very good and clear explanation by Dr. Trisna 👍👍👍 …
Doctors who are bitchy guys don't intend to serve you
The doctor suggested that after 3 days of fever that did not go down, a referral for a blood test was recommended, where the lab was in the Denpasar area, because the cooperation was there, so sick people were told to have a blood test that was very far away. The staff at the front desk were not friendly at all, unlike before, who are now not very friendly, they didn't even say thank you, they…
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gave me a Dc without an envelope. There was no envelope, so the nurse answered curtly "no". Just tell them to go home!!
I got treatment here this morning but the doctor's service was bad.
Reply from the clinic
Thank you for visiting our clinic, we apologize if you experience any problems in the service provision process, please contact the WA number listed on our website klinikrayakuta.com, by including your complaint to the doctor in question, thank you and best wishes.
This male doctor has a really annoying face, his service is very bad, he even laughs sarcastically when someone is sick, it's very disappointing, please follow up if necessary, is he a real doctor or an intern, his attitude is really bad
Reply from the clinic
Thank you for visiting the Kuta Raya Clinic. We apologize in advance for any issues with our service. Regarding staff, we would like to inform you that the medical staff serving our patients are our licensed staff. None of our staff are interns. Once again, we apologize. If you still encounter any issues, please provide suggestions and criticisms through our website at klinikrayakuta.com. Greetings.
The service is bad, the doctor is also annoying, the guy's face is ugly, how come a sick person isn't given a DC letter to report to the office?
Reply from the clinic
Thank you for visiting our clinic, we apologize if there are any obstacles in the process of providing services, for obstacles in providing sick notes or rest leave letters, perhaps you can contact the CS number listed on our website klinikrayakuta.com, by including the patient's name and date of visit, so that we can match it with the patient's medical record for providing sick notes, hopefully this can help, thank you and best regards.
Friendly service, clean place, sat set not made to wait long
The service is very friendly, the staff too 💕 …
It doesn't open according to the hours and closes early. I've been there 3 times and it's always like that. Please, the clinic owner, control the staff there more and teach them ethics. Thank you.
Reply from the clinic
We apologize for any inconvenience in the service process. Our operating hours are from 07.30 - 21.00 WITA and our service hours are from 08.00 - 20.00 WITA. Criticisms and suggestions can also be submitted via our website, www.klinikrayakuta.com. Thank you and best regards.
Perhaps the service could be improved, as long as there is a doctor, if the patient is in an emergency, please help them, not refuse them on the grounds that the equipment has been cleaned.
It's good, but the doctors don't say much, "it seems" if the technicians are like training technicians, maybe the lack of BPJS doctors is like this, joining BPJS is not good for inpatient care, outpatient care is not good, but what can you do, it's called BPJS
Reply from the clinic
Thank you for visiting the Raya Kuta Clinic, your criticism and suggestions will really help us in the service process to be better in the future, Best wishes for good health.
Please ask for a number that can be contacted if you plan to have a consultation.
Reply from the clinic
Greetings of good health, sis. You can check the clinic profile on our website, klinikrayakuta.com. Thank you.
I can use BPJS even though I'm not Balinese and the service is friendly🙏🏻 …
Reply from the clinic
Thank you for entrusting your health services to our clinic. We hope you are always healthy and have a pleasant visit to Bali. Best regards from the Raya Kuta Clinic Team.
One day I had a wrist ache, and I went to the Raya Kuta clinic because my BPJS was here, it had been almost a week and the pain had not improved and I also told the doctor in the room and the doctor replied, REST AT HOME, I apologize in advance, I can't possibly go to the doctor if I'm not sick and it's been a long time 😅, yes, even though I was finally referred to the hospital, I am still…
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grateful for the referral and for a better future, Warm Regards🤟
Reply from the clinic
Thank you for your feedback and suggestions. Any complaints regarding the service process can also be submitted directly through our website at klinikrayakuta.com. Best regards.
Excellent service, fast and friendly. Requesting a referral to the hospital was easy. Thank you, nurse and doctor. 🙏 …
Reply from the clinic
Thank you, happy to be able to provide convenience for patients and their families, Best wishes for good health.
I don't have BPJS here, but I was served well, the nurses and doctors were also friendly.
Reply from the clinic
Thank you for entrusting your health to the Raya Kuta Clinic, always stay healthy.
Today I was on duty in Bali, Kuta area... suddenly my illness relapsed, I came to Raya Kuta Clinic, the service was friendly, the doctor explained in great detail what I should do so that it doesn't get worse... thank you Raya Kuta
The clinic was slow, and even after entering patient data, they gave me my ID card, there were still a lot of questions. I checked in and asked for a rest note, but they said it was mandatory along with medication. The only medication listed was cold medicine and vitamins, which I already had. They said if I didn't get the medication, I wouldn't get a sick note. Finally, I said, "No need for the…
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medication, no need for a sick note," but they still couldn't do it. Basically, they're selling medicine, and they don't care if people have to wait long enough to get a rest. Even though I had a consultation, it still wasn't clear what was wrong with me. The doctor's explanation was convoluted and complicated. I'm fed up. If it weren't for a public holiday and the other doctors being on holiday, I wouldn't have come here.
Reply from the clinic
Warm greetings, thank you for visiting the Raya Kuta Clinic, We apologize for any inconvenience during the service process, for criticism and suggestions, you can directly contact our official website at: klinikrayakuta.com, so that we can answer in more detail regarding your complaint and adjust it to the patient's medical history, for your trust we apologize and thank you.
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