SmileJet

Patients

Reviews of Radiance Bali.

Bali, Indonesia. 88 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

Back to the clinic page

The evidence

What patients actually wrote.

4.8

out of 5, from 88 reviews

5 80
4 3
3 1
2 0
1 4
brooke woolsey via Google 1.0 out of 5
I visited Radiance Bali for Botox while on holiday and unfortunately didn’t have the experience I was hoping for. I paid $350 and was told that 42 units were injected into my forehead and frown area. I’ve had Botox many times before and have never had that amount of product injected, yet more than two weeks later I still have strong movement in my brows and frown lines. On top of that, my forehead…
Read the rest of this review

d feels very heavy, as though the Botox hasn’t been placed correctly. It’s an odd, uncomfortable sensation I’ve never experienced with previous treatments, and my brow area feels dropped and heavy as well. When I contacted the clinic about these concerns, I was advised to get the treatment revised back home. That means paying even more money to correct a result I didn’t receive in the first place, which is disappointing and frustrating. Based on my experience, I would recommend sticking to treatments in your own country where follow-up and revisions are actually possible. The team were friendly, but the outcome and overall experience didn’t reflect the cost or the dosage I was told I received.

Reply from the clinic

Hello Brooke, Thank you for taking the time to share your experience regarding your visit to Radiance Bali. We appreciate all feedback, especially when it relates to patient comfort and satisfaction with aesthetic treatments. We understand that the outcome you received did not meet your expectations, particularly given your history of positive experiences with similar procedures. Experiencing persistent muscle movement, a heavy sensation in the forehead, and a noticeable drop in the brow area can understandably cause discomfort and concern. We also acknowledge that the clinic’s recommendation for you to seek a revision treatment in your home country added to your dissatisfaction, as this may result in additional, unplanned expenses. Your input regarding the importance of accessible follow-up and revision options is highly valued, and we recognize that this is an essential consideration when choosing where to undergo treatment especially when receiving care abroad. While you mentioned that the clinic staff were friendly, we regret that the overall experience and results did not reflect the level of quality and value you expected. Thank you once again for providing this constructive feedback. We hope your comments help encourage continuous improvement in service quality. Should you wish to clarify anything further or have additional concerns, we remain at your disposal.

Greg Cork via Google 5.0 out of 5
I had Dr Ade do 7 dental implants, an extraction and a bone graft for a total of around A$12k. Nothing but professionalism and care from him and his great staff. Explained everything and keep in contact to ensure all went well. They had the latest equipment, so don't think it was some dogey back alley joint. Thank you for restoring my smile.
stevo devo via Google 5.0 out of 5
Great dental clean and facial - second year I have been here
Micheal Rinkin via Google 5.0 out of 5
Facility very clean staff extremely polite and friendly service exceptional even had a singing dentist highly recommended
charles augier via Google 4.0 out of 5
Overall, I had a good experience at Radiance Clinic. The service was solid, and the staff were both competent and welcoming — always smiling when greeting clients. The treatment itself was carried out professionally, and I felt well cared for throughout. That said, I was surprised to see the use of single-use plastic water cups. For a clinic of this standard, it feels a bit outdated. Especially…
Read the rest of this review

ly considering the growing concerns around plastic pollution in Bali, I believe it's time businesses like Radiance took more sustainable steps.

Kyra Garrett via Google 5.0 out of 5
Loved my work done so far excited to go back
Jemma Boland via Google 3.0 out of 5
Vitamin b & c shots great experience at Radiance. Dentist not so much. The nurse clipped my skin when putting the cloth over me. Had teeth clean & chip repaired. Very quick. Could get a clean for way cheaper elsewhere. No after care instructions other than if it falls out it needs a “cap”👍🏻 …
Alla Crowley via Google 5.0 out of 5
I’ve just done the facial treatment Salmon DNA. The staff is nice and friendly. On my request the nurse should me the middle and the serum she was going to apply on my face. The face a little bit unexpected red, but it should settle within 24 hours apparently.
Jennifer Farnum via Google 5.0 out of 5
Excellent doctor and staff! I made the appointment from the U.S., and had no problem with scheduling in advance a consultation and services. Had HIFU and injectables and the doctor really listened to what I wanted in terms of both appearance and cost. Very pleased with results. Will be back! Update: Went back a year later and again saw Dr. Asri Prabacita. Cannot recommend enough! Wonderful…
Read the rest of this review

l staff, exceptional experience, really customer-oriented.

Reply from the clinic

Thank you for your recent purchase! It has been our pleasure to serve you, and we hope see you again.

Nick Morgan via Google 5.0 out of 5
Fantastic service, i received vitamin injections as i was fatigued, and the immune system was low. Everything explained in detail to me . Staff were fantastic. 3rd time using Radiance. Highly recommend 👌
Ady Santoso via Google 5.0 out of 5
Amazing service :-) I have been a customer for many years and enjoy my experience at Radiance every time I come. Thank you :-)
Glenda Pursehouse via Google 5.0 out of 5
My husband and I got new dentures last year.Mine broke when I got home I emailed them and the said they would fix them free of charge when I returned to Bali.We went to Bali this year and they were true to their word I got new dentures made free of charge.My husband also got an extraction done as well.The clinic is amazing I can’t recommend it highly enough.We will definitely be returning.
Reply from the clinic

Thank you so much for your wonderful review. We're delighted that both you and your husband had such positive experiences with our clinic. It’s great to hear that we were able to resolve your denture issue and fulfill our promise upon your return to Bali. We always strive to provide exceptional care, and we're thrilled that your husband also had a smooth experience with his extraction. Your recommendation means a lot to us, and we look forward to welcoming you back for any future visits.

Donna Cleland via Google 5.0 out of 5
I flew solo first time to bali to get veneers and 2 bridges. It was very simple submitted my before pics and they gave me a quote. They are very thorough with explaining everything and calming my nerves. There is a point I think everyone goes through and thinks what have I done. Yes they shave the teeth down marginally to prepare the temporary teeth whilst they make your permanent ones. No one…
Read the rest of this review

talks about the sensitivity after the first consultation whilst waiting for the final teeth. That week was hard at times due to the pain sensitivity. Yesterday I got my permanent veneers and bridges. I was shocked at how I believed my teeth were to big however they definitely are not. Due to me being a grinder my teeth had worn alot over the years. Now my teeth look how they should've looked. I dont have many before pics due to how ashamed I was of my teeth. I will find some to share. The pain last night was excruciating and the hotel was able to get me a dr for pain medication that was only about $100aud. Today ive woken up with no pain. Highly recommend the team at radiance :)

barbara orourke via Google 5.0 out of 5
Highly recommend Radiance, Dr citi is amazing .have been coming here for a few years now whenever I’m in Bali!
thebali sarita via Google 5.0 out of 5
I have been to Radiance Bali twice for teeth-scaling, and I really like the friendliness of the staff, the service they provide, and the information they give. I would like to mention Nurse Bella and Angga, thank you for being the best guys. Keep up the good work!
R. Wilson via Google 5.0 out of 5
⭐⭐⭐⭐⭐ Review I had the pleasure of being treated by Dr. Asri and her nurse Suni, and I cannot speak highly enough of the experience. From the very first consultation, Dr. Asri took the time to explain every option thoroughly, ensuring I understood the procedures and felt comfortable with my choices. Did not push treatments that were not needed. Her expertise in cosmetic treatments is…
Read the rest of this review

evident—not only in the natural, beautiful results but also in the confidence she inspired within myself. Equally impressive was the care provided by her nurse. Suni was attentive, reassuring, and incredibly kind throughout the process. She made sure I felt at ease, and provided thoughtful care that made my in-chair treatment stress-free. What truly sets this duo apart was their combination of professionalism and genuine compassion. They didn't ust deliver excellent cosmetic results—they created an environment where I feet valued, respected, and cared for. I left feeling better, thanks to their dedication and kindness. I wholeheartedly recommend Dr. Asri and Suni and to anyone considering cosmetic treatments. Their skill, warmth, and commitment to my well-being made them an outstanding team. Thank you to you both xxx

brooke woolsey via Google 1.0 out of 5
I visited Radiance Bali for Botox while on holiday and unfortunately didn’t have the experience I was hoping for. I paid $350 and was told that 42 units were injected into my forehead and frown area. I’ve had Botox many times before and …
Lisa Growden via Google 5.0 out of 5
Fabulous. I have been here twice for fillers and they have done a really job. They are very caring
Angie Drakos via Google 5.0 out of 5
I had emergency root canal with crowns and the service and care was exceptionally. Thank you Dr Dewa
Wulan Utami via Google 5.0 out of 5
I will always come here after every holiday in Bali, highly recommended
Lisa Fowler via Google 5.0 out of 5
I had a fantastic experience with my teeth whitening! The results were better than I expected, and I couldn’t be happier with my brighter smile. The staff were absolutely amazing – so welcoming, professional, and made the whole process comfortable and easy. Highly recommend! I’m so impressed with the results of my injectables! The team were incredibly professional and made me feel completely at…
Read the rest of this review

t ease throughout the whole process. They took the time to explain everything and really cared about achieving a natural, refreshed look. Such a positive experience – highly recommend to anyone considering treatments.

Sonya Maher via Google 5.0 out of 5
I rang radiance from Aus to ask about a tooth that had chipped away from metal filling .By the time I got to Bali tooth was almost gone only one side left . This tooth had had root therapy yrs ago prob like 25 yrs ! I was told they could crown it and beautiful Dr Mika did 😍Hubby got fill and clean 140 big filling too mine was 530 would have been 2.400 at home 🏠 Took 4 days for one crown to be…
Read the rest of this review

prepared meanwhile I had a temp on it I will definitely go back and hoping to fill all my gaps in my mouth and be able to do away with partial plate I have 🙏

Cherylee Walters via Google 5.0 out of 5
Amazing service and treatment by Dr Mika . Had veneers and absolutely love them
Greg Cork via Google 5.0 out of 5
I had Dr Ade do 7 dental implants, an extraction and a bone graft for a total of around A$12k. Nothing but professionalism and care from him and his great staff. Explained everything and keep in contact to ensure all went well. They had …

Want the same for your own teeth? Send a photo and we will come back with a written quote from Radiance Bali.

Questions about your treatment?

Message us and a coordinator will answer with clinic options, indicative pricing and what a trip would involve. No forms, no call centre, and no obligation. Prices are indicative; only a clinic's written quote applies to you.

SmileJet is an information service, not a healthcare provider. Nothing here is medical advice.

WhatsApp Messenger
WhatsApp Messenger