Free for patients. No platform fees.
Confidential โ€” for patient review

Quay Dental Penang @ City Junction

2-2-5, (Lot A), City Junction Mall, Persiaran Lengkuas, George Town, Malaysia

Advertisement
Last audited May 2026 By SmileJet Audit Team How we audit โ†’
4.8/5  · 56 reviews

Why Choose Quay Dental Penang @ City Junction in George Town?

Quay Dental Penang at City Junction is a modern dental clinic in Tanjung Tokong led by three experienced dentists specialising in implants, full-mouth rehabilitation, smile design, and general dentistry. Known for gentle, evidence-based care with enhanced sterilisation standards.

Quay Dental Penang @ City Junction is a contemporary dental practice located at City Junction, Persiaran Lengkuas 2, Tanjung Tokong, Penang, Malaysia. Housed in a thoughtfully designed clinic environment that prioritises calm and comfort, the practice has assembled a team of experienced dentists covering a wide spectrum of dental care, from routine hygiene and preventive treatment through to advanced implant surgery and complete smile rehabilitation.

The clinic's team brings together complementary expertise across three dental disciplines. Dr. Loo (BDS, MSc) specialises in smile design, restorations, wisdom tooth surgery, and dental implants, combining aesthetic dentistry with surgical proficiency. Dr. Liew Eu Lyn (BDS) focuses on general and preventive dentistry, root canal treatment, and children's dental care, ensuring that families and patients of all ages receive appropriate, patient-centred treatment. Dr. Kenneth Wong (BDS, MSc) brings particular expertise in dental implants and full mouth rehabilitation, handling some of the clinic's most complex restorative cases. Together, this team offers patients access to a broad range of skills within a single, conveniently located practice.

Hygiene and preventive care form a cornerstone of the Quay Dental approach. The clinic offers comprehensive scaling, guided biofilm therapy, and oral examination services designed to maintain gum health and prevent the progression of dental disease. Guided biofilm therapy is a modern, minimally invasive protocol for removing biofilm, stains, and calculus using a combination of airflow and fine powder, and its inclusion at Quay Dental reflects a commitment to evidence-based, comfortable hygiene care.

Aesthetic dentistry is another area of strength. The clinic offers professional teeth whitening for patients seeking a brighter smile, tooth-coloured composite fillings that blend seamlessly with natural teeth, and porcelain veneers for more comprehensive smile transformation. Smile redesign services allow patients with multiple aesthetic concerns, including discolouration, chipping, or uneven spacing, to achieve a coordinated and natural-looking result through a planned sequence of treatments guided by Dr. Loo's expertise in cosmetic outcomes.

Restorative dentistry covers the full range of treatments needed to repair or replace damaged and missing teeth. Crowns and bridges restore teeth that have been significantly damaged or lost, while root canal treatment preserves teeth that might otherwise require extraction. Extraction services including wisdom tooth surgery are available for patients requiring removal of problematic or impacted teeth, carried out with careful technique to minimise post-operative discomfort and promote healing.

For patients with missing teeth, Quay Dental's implant services provide a long-term, stable solution. Dental implants are placed and restored by both Dr. Loo and Dr. Kenneth Wong, with full mouth rehabilitation available for patients requiring comprehensive reconstruction of their dentition. This level of implant expertise within a community dental practice setting makes Quay Dental a strong choice for Penang residents and dental tourists who need implant treatment without the premium pricing of hospital-based specialist centres.

Emergency dental care is also available for patients experiencing acute problems such as toothaches, swelling, chipped teeth, or urgent wisdom tooth issues. The clinic's extended hours, including Monday and Saturday appointments until 8pm and Sunday availability, ensure that patients can access care even outside standard working hours.

Infection control and sterilisation are treated as priorities at Quay Dental, with enhanced PPE protocols and sterilised equipment central to the clinic's operating standards. These measures reflect a professional commitment to patient safety that aligns with best-practice dental infection control guidelines.

Tanjung Tokong is one of Penang's established residential and commercial areas, well-connected to George Town and accessible from across northern Penang island. For SmileJet patients considering dental treatment in Penang, Quay Dental Penang at City Junction offers a compelling option combining specialist-level expertise in implants and restorative care, a warm and gentle clinical approach, and the broader value of Malaysia as an affordable, high-quality destination for dental tourism.

Patient Reviews from George Town

4.8

โ˜… 56 reviews

E

Eamming

May 2026 ยท โ˜… 1

Google

Anyway, itโ€™s basically just spending on advertising. You canโ€™t really call it professional. After switching to another place, I didnโ€™t dare step into that place againโ€”itโ€™s just too expensive.

Clinic response ():

Response from the owner a month agoHi Miss Eamming, Thank you for taking your time to leave a review for us. Sorry to hear that your experience with us was not a great one however, I would like some clarification about which treatment was carried out for you. This is because we don't have your name in our system and we don't have this name having an appointment with us recently as well. It would be best if you could reach out to us through our WhatsApp or email and we can discuss this. It is our hope that you will reach out to us to provide clarity. If in the absence of further communication, we must proceed with the understanding that these claims are unfounded. Thank you

S

Shirley Ooi

May 2026 ยท โ˜… 5

Google

Overall, a very positive experience! The front desk and nurses are friendly, and my kids enjoy visiting too. I recently had a scaling done with Dr. Louisaโ€”she was gentle, completely pain-free, and gave expert advice. Previously, other dentists said my wisdom tooth removal would be complicated and require surgery, but Dr. Louisa managed it with a normal extractionโ€”no pain at all, even with the injection. Honestly, the tooth was out before I even realized it! Highly recommend this clinic.

Clinic response ():

Response from the owner a month agoHi Miss Shirley! Thank you for leaving such a great review for us! We are so happy to hear your wisdom tooth extraction experience with us was a great one! Thank you for trusting us and Dr Louisa with you and your family dental journey. We look forward seeing you soon again. Thank you once again.

D

Datin Hanie Hasnida

May 2026 ยท โ˜… 5

Google

Highly recommended Dr Yen at Quay Dental Clinic โค My daughter Bella had 3 braces brackets came off ๐Ÿ˜‚ we did the bonding, scaling and polishing treatment here at a very reasonable and affordable price. All staff and Dr Yen super friendly and very professional. Treated Bella so gently and made her feel comfortable throughout the entire treatment. Dr Yen even played Bellaโ€™s favourite music during the treatment to help her relax ๐Ÿฅน That really meant a lot to us. After the treatment, she personally came out and patiently taught Bella how to brush her teeth properly. Such a caring and thoughtful dentist. Will definitely continue to support and come back again ๐Ÿค

Clinic response ():

Response from the owner a month agoHi Datin Hanie Hasnida, thank you for taking your time to leave such a great review for us! We're so happy to hear that Bella had a good experience with Dr Yen Nie. We will definitely convey this to Dr Yen Nie and the whole team, this would definitely make their week ahead a better one. Thank you for visiting us and we look forward seeing you in the next visit. And Selamat Hari Raya in advance!

V

Vaclav Vendorea

May 2026 ยท โ˜… 5

Google

I had a professional dental cleaning at Quay Dental Penang, and the experience was excellent! The procedure cost 300 MYR, plus an additional 6% for being a foreigner. The doctor was incredibly skilled and gentle- I felt no pain at all. The clinic is clean, well-organized, and the staff were friendly. I highly recommend Quay Dental for anyone looking for top-quality dental care in Penang!

Clinic response ():

Response from the owner 2 months agoHi Vaclav! Thank you for taking your time to drop such positive review for us. We would definitely pass this review to our teammate, and this would lift their spirits even higher! Thank you for trusting us with your dental care and we look forward seeing you again. Take care.

B

Beryl

May 2026 ยท โ˜… 5

Google

Dr Yenni is kind, patient and wonderful with my kids. The staff are very soft-spoken and gentle. Parents can feel at ease sending their kids here.

Clinic response ():

Response from the owner 3 months agoHi Miss Beryl, thank you for taking your time to leave such a great review for us. Dr Yennie's passion are treating kids, and we want to thank you for trusting and choosing us to be a part of you and your child's dental journey. We would definitely pass this review to Dr Yennie and the team and this would definitely make their day better. Thank you once again and we look forward seeing you soon.

๏ฟฝ

ไธญๆ‘็พฉๅฝฆ

May 2026 ยท โ˜… 5

Google

I took my 9-year-old son to this clinic last week for a routine check-up and maintenance. The clinic is very clean, calm, and comfortable. The staff are very sincere and kind. My son especially loves Dr Lim because she is so kind and helpful, and she makes him feel at ease. Dr Lim seems to be very good at paediatric dentistry.

Clinic response ():

Response from the owner 3 months agoHi, thank you for taking your time to leave such a great review for us. Yes, Dr Lim loves kids very much and her passion is indeed paediatric dentistry. We are so glad to hear your son loves Dr Lim. We will pass this on to her, this would definitely make her day! Thank you once again for choosing and trusting us for dental journey. We look forward seeing you again.

M

Marcus Tan

May 2026 ยท โ˜… 1

Google

Super Pricy. Went for my routine checkup since Feb 2024 and was shocked by the pricing. They charged me RM30 for consultation, RM240 for clealing and polishing(Adult) and RM140 for an X-Ray, for a total of RM410. This is paired with disingenuous market practices, where they do no tell you the prices before/during the procedure and also do not display their prices in their reception where we can see and know at a glance. (They may be expecting you to ask how much). I'm not too sure on the market practices in the dental industry but most are not very transparent with their pricing so im not surprised here. Market Rates: After asking around, I've realised a few things. The market rates for dental cleaning and polishing is RM130-RM170 for an adult. And around RM100 for an xray. Consultation Rm30 is resonable. Key takeaways: I was not informed by my doctor on how much my procedure is going to cost before starting the procedure. They are not very open and transparent with how they are charging you (I'm not too sure if this is the industry practice). They do service with a smile and have a clean and nice place, but that does not justify having such a high price. Extra notes: I've done some research on the price of the X-Ray there are 3 types. So I am going to give them the benefit of the doubt here. Conclusion: Price: 2/10 (60% above market) Service: 8/10(Service with a smile but does not jutsify high price) Cleanliness: 7.5/10 (Clean and neat but does not jutsify high price)

Clinic response ():

Response from the owner 5 months ago Hi Mr Marcus Tan, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your last visit was not a pleasant one, and we sincerely apologize for the surprise and frustration caused by the charges at the end of your appointment. You are absolutely right: our team should have clearly informed you about the full cost before the treatment began. This is a fundamental part of our commitment to transparency, and we have already addressed this with our front desk and clinical staff to ensure better communication on charges going forward. We would also like to clarify the treatment that was carried out: The cleaning and polishing procedure used the Guided Biofilm Therapy (GBT) method, not conventional scaling. GBT is an advanced, minimally-invasive, and comprehensive technique that uses specialized devices and warm water. This difference in technology and methodology is why the charge is different from traditional scaling. However, this distinction does not excuse our failure to inform you. We value your trust and hope to have the opportunity to make this right during your next visit. We value your patronage and truly regret that the lack of communication on our part overshadowed the quality of the care provided.

E

E Lok

May 2026 ยท โ˜… 1

Google

Pricey. Charged 110 for xray when other clinics charge 60. 200+ for a filling. Very profit driven as I could sense the dentist has a target to achieve so patients need to be able to differentiate whether something they tried to recommend is really necessary. (I lowered to one star as they tried to deny in the response below but I have the receipt that clearly showed the charges) If the xray of 110 was not their usual charge then I think I was ripped off in my visit :-(

Clinic response ():

Response from the owner 9 months agoHi E Lok, Thank you for taking your time to leave your review with us. Pertaining to the matter above we would like to have some clarification. We have tried searching for your name in our system and it seems, we do not have this name registered with us. We would be grateful if you could provide your details through an email or a text. This will allow us to reach you as well. Secondly, the charges stated above are not our clinic charges. In addition, if you did visit our clinic, the Drs will inform you about the charges and options of treatment plan curated just for you and clarifications could be done there and then. We apologise if any words were offensive, however, that is not our intentions here. We look forward to your email or text and allow us to look into this matter as we value our treatment provided to all our patient here in Quay Dental.

H

Ho Hee Xian

May 2026 ยท โ˜… 5

Google

Was looking for a place to get my tooth filling done due to sensitive teeth. Noticed the great reviews online and dropped by for a quick fix. She is super thoughtful and ensured the procedure was painless and comfortable throughout. Had a great experience here. 10/10 would recommend!

Clinic response ():

Response from the owner 10 months agoHi Mr Ho, Thank you for taking your time to leave such a positive review for us. We're happy that you had a great experience with us, and thankfully the reviews you read didn't disappoint you! We will relay this positive review to Dr Lim and it will definitely make her day better. Thank you once again and we look forward seeing you again.

K

Kenneth Yeap

May 2026 ยท โ˜… 5

Google

Had a pleasant experience whereby the dentist gave me a free check up on a last minute appointment. She even gave me a free syringe! The environment is also one of the best I had went this far. Highly recommended!

Clinic response ():

Response from the owner a year agoHi Mr Kenneth, thank you for taking your time to leave such a great review for us. We are glad to hear your visit to us is one of the best due to our clinic environment. We hope a dental visit to us is pleasant and memorable one. Thank you once again for your visit. We look forward seeing you soon!

Loading more reviews...
All reviews loaded

Your Safety & Quality Guarantee

Every clinic on SmileJet is evaluated by our international medical advisory board and must meet strict quality, safety, and hygiene standards.

Similar Clinics in George Town

Nearby Clinics in Malaysia

Book Free Consultation

Request Sent!

We'll get back to you within 24 hours with a personalised quote.

Quay Dental Penang @ City Junction

Free & no obligation. We typically respond within 24 hours.

★ 4.8 (56 reviews)

Verify on AI

Ask AI assistants about this โ€” powered by smilejet.app