PRODENTIXA is a multi-specialty dental clinic in Santiago, Dominican Republic, known for orthodontics, implantology, and aesthetic dentistry. Specialists trained in DR, Cuba, Brazi...
- 22 Patient reviews aggregated
- 12 Photographs of the practice
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Patients
What patients wrote about this clinic.
22 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 22 reviews
Moi, I did very well here and my smile is better than yesterday
Reply from the clinic
Response from the owner Edited 3 months agoThank you, what a JOY! Now go and shine your light whenever I SMILE.
Zero stars if I could. Terrible service, and Dr. Diasmary charged me much more than any other doctor in the country. They also failed to inform me verbally or during the "treatment planning" process about significant risks. Two weeks after I said I wouldn't continue treatment with them, they harassed my family members behind my back via WhatsApp, claiming I owed them more money than agreed upon…
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and assuring me that my dental health would worsen if I didn't continue, acting as if they were the only doctors in the world. Furthermore, just a few days after starting treatment, I complained that I hadn't been informed about a common risk that delays treatment. Dr. Diasmary responded via text message: "Well, sorry about that, but I understood you had. WE'RE ALL HUMAN, AND SOMETHING LIKE THAT CAN HAPPEN," completely minimizing her responsibility. Additionally, I was a traveling patient, and the clinic told me I didn't need to return for six months, which is completely irresponsible for a treatment involving aligners. This caused a common risk to go unmanaged, delaying my treatment and affecting my dental health. EDITED: It's unbelievable that you resort to blatant lies. It is COMPLETELY FALSE that there was someone present when the plan was explained to me and when I paid; I was alone. Since you're going to keep editing your response and disrespecting me by lying, the only time there was someone present was for about 15 minutes, and that person even advised me NOT to start treatment with you due to the excessive costs and unnecessarily long duration compared to other, better doctors. Claiming that this person "validated" the process is a desperate and underhanded attempt to hide your lack of ethics. You also prescribed Diclofenac without warnings, causing me severe heartburn that took three months to heal; when I complained the first time, the doctor simply said, "Take it with food." A "signed consent" obtained with incomplete information doesn't give them the right to harass my family on WhatsApp behind my back, nor does it justify their negligence in proposing follow-up appointments every six months for aligners, putting my dental health at risk. Their response only confirms that their priority is money and their image, not the truth or the patient's well-being. If they're capable of lying about who was present at all times, they're capable of lying about everything else. P.S. Don't be fooled: it's highly suspicious that after two years of inactivity, five-star reviews are suddenly appearing to try and cover up my complaint. The truth can't be erased with fake profiles.
Reply from the clinic
Response from the owner Edited 3 months agoThank you for your feedback. We are always ready to welcome you back for a future visit to address any concerns you may have and to discuss the excellent planning and execution of your treatment request. We will also show you the consent forms authorizing the treatment, which were presented in the presence of your companion and signed by you, confirming your acceptance. We wish you a wonderful rest of the day and remain available to answer any further questions professionally to ensure the continued improvement of your oral health. We remain at your service.
Excellent service, modern facilities, highly trained staff, and exceptional customer care! 100% recommended!
Reply from the clinic
Thank you for choosing us, we remain at your service.
Excellent service! The office is very comfortable and welcoming, and the staff is very attentive and professional. I highly recommend and appreciate the service!
Reply from the clinic
Thank you, your trust is our satisfaction.
Very good service and quality of work. Very happy with the attention provided. Blessings.
Reply from the clinic
Thank you for visiting us; your service is our greatest satisfaction.
Excellent service ! My family is very greatful to have found this dentist. My teenage son now has a beautiful smile. Had to travel from New York to Prodentixta in Santiago DR. They were the only dentists that could treat my sons condition. I highly recommend. A++++ Profesionals
Reply from the clinic
Thank you for allowing us to serve you and bring a big smile to your faces.
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PRODENTIXA Dental Clinic in brief.
- Clinic
- PRODENTIXA Dental Clinic
- Location
- Sector El Embrujo 1ero, Av. Rafael Vidal 100, Santiago, Dominican Republic
- Patient rating
- 4.8 out of 5, from 22 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 22 April 2026
About
What this clinic actually does.
PRODENTIXA, Profesionales Dentales — marketed under the tagline "Creadores de Sonrisas" (Smile Creators) — is a multi-specialty dental clinic located in Santiago de los Caballeros, Dominican Republic. Situated at Avenida Rafael Vidal No. 100, Urbanización Jardines del Este, the clinic is established in one of Santiago's well-developed residential and professional zones. PRODENTIXA has built its reputation on bringing together specialists with both national and international training — including advanced studies in the Dominican Republic, Cuba, Brazil, and Mexico — to provide the population of Santiago and the broader Cibao region with dental care that meets the highest clinical standards. The clinic is fully approved by the Dominican Republic's Ministry of Public Health and is a member of the Dominican College of Odontology and the Dominican Society of Orthodontics, providing patients with confidence in the institution's professional standing.
PRODENTIXA accepts all major medical insurance plans, ensuring that comprehensive specialist dental care is accessible to insured patients across Santiago. The clinic's operating hours — Monday through Friday from 8 am to 6 pm and Saturday from 8 am to 12 pm — reflect its commitment to making quality dental appointments available to working patients and families in Santiago de los Caballeros. The Creadores de Sonrisas identity encapsulates the clinic's core mission: transforming the oral health and aesthetic confidence of patients through personalized, specialist care delivered by a team trained to international standards.
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Treatments & Specialties
PRODENTIXA in Santiago offers a focused portfolio of specialist dental services across five core disciplines. Orthodontics is one of the clinic's flagship specialties, offered by a team that has received advanced training both domestically and internationally. Orthodontic options include traditional metal brackets, aesthetic ceramic brackets, and modern invisible aligner systems, suitable for children, adolescents, and adults. Given the clinic's membership in the Dominican Society of Orthodontics, patients can be confident that treatment follows current evidence-based protocols.
Endodontics — root canal treatment and pulpal therapy — is available for patients with deep decay, infection, or tooth nerve damage, enabling the preservation of teeth that might otherwise require extraction. Periodontics addresses the health of the gums and supporting bone structures, with treatments including deep cleaning, scaling and root planing, and surgical interventions for advanced gum disease. Implantology offers permanent, bone-anchored solutions to tooth loss, with the clinical team placing titanium dental implants using modern surgical techniques. Dental aesthetics — including porcelain veneers, professional teeth whitening, and smile design — rounds out the specialist offering, enabling patients in Santiago to achieve the smile they desire through minimally invasive cosmetic treatments.
Technology & Facilities
At PRODENTIXA in Santiago, the clinical environment is equipped to support specialist dental practice across all five areas of specialization. Modern imaging technology underpins the team's diagnostic and treatment planning workflow — particularly for orthodontic case analysis and implant planning, where precision is essential. The clinic's facility on Avenida Rafael Vidal in the Jardines del Este district of Santiago is purpose-designed for specialist dental care, with dedicated treatment areas for different procedures and the equipment necessary to deliver each specialty to a professional standard. The team's international training — spanning universities and clinical institutions in Cuba, Brazil, and Mexico in addition to the Dominican Republic — brings a global perspective to clinical technique and material selection at PRODENTIXA.
Why Choose PRODENTIXA in Santiago
Several factors make PRODENTIXA a standout choice for dental care in Santiago de los Caballeros. First, the combination of five recognized dental specialties under one roof — orthodontics, endodontics, periodontics, implantology, and aesthetic dentistry — means that complex multi-phase treatment plans can be coordinated and executed entirely within the clinic, avoiding the need for external referrals. Second, the team's internationally diversified training brings clinical breadth and exposure to different systems and techniques, enriching the quality of care available to patients in Santiago. Third, the clinic's institutional memberships and Ministry of Health approval provide external validation of its professional standards. Fourth, the acceptance of all insurance plans ensures that access to specialist care is not limited by financial barriers, which is a significant advantage in the dental landscape of Santiago and the Dominican Republic.
Patient Experience
Patients who visit PRODENTIXA in Santiago encounter a clinic where professionalism and approachability coexist. The team's tagline — "Los mejores profesionales al servicio de tu sonrisa" (the best professionals in service of your smile) — reflects the dual focus on clinical expertise and genuine patient care. Consultations at the clinic begin with a comprehensive assessment of oral health status and patient goals, followed by a clear explanation of recommended treatment options and expected outcomes. Patients requiring specialist referrals within the clinic — for example, a patient who needs periodontal treatment before orthodontic work can begin — experience smooth transitions between the clinic's specialist team members, who coordinate care to ensure the best overall result.
Location
PRODENTIXA, Profesionales Dentales is located at Avenida Rafael Vidal No. 100, Urbanización Jardines del Este, Santiago de los Caballeros, Dominican Republic. The Jardines del Este urbanization is a residential district within the greater Santiago metropolitan area, accessible from the main avenues connecting the city center and its northern and eastern neighborhoods. Santiago de los Caballeros is the Dominican Republic's second city and the commercial hub of the Cibao region, served by the Cibao International Airport and well-connected by road to other major urban centers across the country. Patients traveling to Santiago from other parts of the Dominican Republic or from abroad will find PRODENTIXA conveniently accessible within the city.
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