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Patients

Reviews of Prodent Dental Clinic Phuket.

Phuket, Thailand. 44 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 44 reviews

5 41
4 0
3 0
2 1
1 2
sergey yangal via Google 5.0 out of 5
Excellent clinic, very pleasant doctors. I liked everything, thank you.
Экскурсии на Пхукете PhuketPlus via Google 5.0 out of 5
An excellent dental clinic with reasonable prices. The receptionists speak English, the doctor speaks English, and knows a basic set of Russian words ("bite," "rinse," "crown," etc.). The staff is friendly and welcoming. Insurance policies are accepted (the terms and conditions are written in Russian).
Reply from the clinic

Thank you so 😊🙏🏻 …

wassana peawsombut via Google 5.0 out of 5
Excellent service, the doctor was very kind. I was impressed from the first visit ❤
Reply from the clinic

🙏🥰Thank you very much! 😍🙏

Evgeniya T via Google 2.0 out of 5
I was sent to this clinic through my insurance after I chipped my tooth. The whole repair took about five minutes and the filling was tiny. Three weeks later, the filling chipped off. I asked them to redo it and I wasn’t even asking for it to be free. First they told me it would cost 1,200 baht, then suddenly 2,500 baht. On top, every time I came in, the doctor was at least 30 minutes late. To…
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be fair, they did make the night guards well. But that’s the level of service))

СПРУЦ via Google 5.0 out of 5
I was referred here by my insurance company. I really liked the doctor; he explained everything in detail and gave me advice for the future.
Max Shootqarayev via Google 5.0 out of 5
Excellent dentistry, referred by Tinkoff insurance. I had a very bad toothache and was diagnosed with pulpitis. They quickly coordinated everything and treated it in two appointments. Thanks to the doctors, they are excellent professionals.
Наталья Узенева via Google 5.0 out of 5
Very good dental clinic! polite staff and experienced specialists! made the filling quickly and efficiently! I recommend everything
Tony Mantana via Google 5.0 out of 5
I was referred here through Tinkoff insurance. I really liked the clinic and the doctors. My tooth had been hurting for a week, so they approved root canal treatment for me and performed it the next day. They're incredibly professional, so don't be afraid to get treatment.
Reply from the clinic

Thank you so much 😊🙏 …

Елена Савушкина via Google 5.0 out of 5
My husband had a toothache when we arrived in Thailand. He had it checked before the trip and everything was fine. Alfa Bank insurance was ours, and they arranged everything, assigned a translator and an accompanying person named Anton (special thanks for his assistance). Everything was coordinated quickly, and they removed the nerve and put in a filling. Everything was perfect! Google Translate…
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from Thai to Russian works perfectly! I recommend this clinic and Alfa insurance! Thanks to Anton for his work! Don't worry, get your teeth treated here. But better yet, don't get sick! Good health to everyone!

Алена Кайдаш via Google 5.0 out of 5
I developed a sudden toothache while on vacation. I contacted T.Bank insurance. They responded quickly and scheduled an appointment at the clinic. I communicated through Anton, a translator who guided me through the entire process. The clinic is small, but the interior is modern. The doctors are quite young. They examined me, took X-rays, and said the tooth needed to be extracted. I was very…
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hesitant and refused the procedure because I have a denture attached to the tooth with hooks. I thought they simply didn't want to treat it. I decided to consult with my doctor in Russia, but she gave the same verdict. I was scheduled for the next day for an extraction. Everything went great. The anesthesia was good, and I felt no pain during the extraction. I was also worried about not being able to use the denture, but I bought some cream to hold it in place at the clinic. I thank the entire staff for their prompt response and problem-solving, and a special thank you to Anton.

алексей савин via Google 5.0 out of 5
Suddenly, upon landing in Thailand, I developed a toothache so severe it was unbearable! I had Alfa Bank insurance, so I contacted customer support and they responded quickly, scheduling me for the next day. Anton, the insurance representative, was very helpful with both the transfer and payment approval! A special thank you to him! They removed the tooth's nerve and filled it! Everything was…
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quick and hassle-free! This was the first time I'd felt nervous about dental treatment. My worries were unnecessary; the clinic is excellent, and the support is excellent! Thanks to everyone who participated! I highly recommend it!

Евгений Шпагин via Google 5.0 out of 5
Excellent dentistry, I went there under my insurance policy, everything was fine, the staff is very charismatic
คพธ641 No. 06 ฉัตรชัย วงศ์สุวรรณ via Google 5.0 out of 5
- The clinic is clean, the service is good, the doctor is kind and explains everything in detail. I was very impressed. - The doctor has a gentle touch, the staff are attentive, and the atmosphere is friendly.
Reply from the clinic

Thank you very much! 🙏🏻🙏🏻😊 …

สมพร จันทร์ปาน via Google 5.0 out of 5
The clinic is very clean and spacious. All the staff are very attentive, polite, and lovely. Everyone smiles and welcomes you. The doctor is kind, polite, and provides excellent advice and explanations.🥰🥰 …
Reply from the clinic

Thank you very much 🙏🏻😊 …

Julia Morris via Google 1.0 out of 5
Extremely Unsafe and Unprofessional. Please Read Before You Go Here. Our travel insurance sent my mum to Prodental Clinic Phuket, and the experience was genuinely alarming. Earlier in the day, a general dentist confirmed she had a root canal infection and advised she urgently needed a specialist. At first, the clinic told us to come back the next day, even though we live 1.5 hours away and said…
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id the full treatment would require 3–4 visits. Eventually, they booked us for a 5:30pm appointment with the “specialist.” This is where everything went wrong. The specialist drilled my mum’s tooth for over 1.5 hours, yet never actually reached the root canal, meaning the infection was never treated. She didn’t put in the proper medication or even a pain-relief dressing. When we asked what medication was used, she claimed she had already applied it. After pressing her for details, she finally admitted it was clove oil an essential oil, not an appropriate medical treatment for an active root canal infection. She then sealed the tooth back up without treating the infection and told us to return the next day. She added that the pain “will still be there,” which was an understatement. My mum was in severe pain, none of the painkillers worked, and we eventually had to rush her to the hospital for an injection. To make matters worse, the dentist was coughing over my mum throughout the appointment, which is completely unacceptable in any clinical setting, especially while hovering over an open tooth. This entire experience was not just unprofessional, it was dangerous. The infection was left untreated, my mum was in agonising pain, and we were forced to seek emergency medical care because of the negligence here. I strongly warn anyone, especially travellers or those relying on insurance referrals: Do NOT go to this clinic. The care here is unsafe and completely unreliable.

Megan Nicholson via Google 5.0 out of 5
I went in for a scalling and a clean. I was able to arrange an appointment as a walk-in. The staff were all very friendly and helpful. The dental experience itself was very professional, even providing a blanket, which was a lovely touch. Great value for money and I would recommend to anyone!
Reply from the clinic

Thank you so much for your review,it’s worth for us😊🙏🏻 …

Will via Google 5.0 out of 5
Just lovely! Fastest and least complicated of my 3 wisdom tooth extractions. I was a little nervous but the dentist and all of her staff were so sweet and friendly. It was comforting to listen to them talking softly while we were waiting for anaesthetic to kick in.
Reply from the clinic

Thank you so much for your nice review,it’ make my day😊🙏🏻 …

Юрий Трифанов via Google 5.0 out of 5
Excellent clinic, they installed a filling without any problems. English-speaking doctor.
Reply from the clinic

Thank you so much😊🙏🏻 …

Экскурсии на Пхукете PhuketPlus via Google 5.0 out of 5
Excellent dentistry with reasonable prices. The administrators speak English, the doctor speaks English and knows a minimum set of Russian words ("bite", "rinse", "crown", etc.). The staff is friendly and welcoming. They accept people with insurance (the terms of treatment are written in Russian).
Yury Trofimenko via Google 1.0 out of 5
Two coupons for their services were purchased and fully paid upfront at Gowabi. A visit to the clinic was booked upfront as well. After arriving to the clinic, it took more than an hour for them to figure out that they forgot to increase prices at Gowabi and that they will NOT provide the service. Gowabi agreed to refund the money spent on the voucher, but the time was wasted.
Anne Trinh via Google 5.0 out of 5
Super clean, relaxing environment, all the people from receptionist to Dentist I interacted with are very nice. I had the most positive cavity filling experience ever, even without anaesthetics it didn’t hurt at all. The dentist was very gentle with my mouth and I felt safe. They also give you a blanket on your lap and cover your face with a cloth while working on you to keep you clean. Most…
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importantly, they don’t try to push you to get work done. 💯 recommend.

Nikita Ignatchik via Google 5.0 out of 5
A filling came out while on vacation. I went to this clinic. The doctors even know basic Russian. Like "filling", "bite", "sit down", "open" 😀 The atmosphere is very welcoming. I recommend it …
Reply from the clinic

♥️Thank you 😊🙏 Thank you …

Julian Williams via Google 5.0 out of 5
Went there for a clean and polish, very professional very modern. Quoted me 1200 Baht. Fantastic experience.
Aidana Dusukova via Google 5.0 out of 5
My gums became inflamed due to a wisdom tooth breaking out. I suffered from pain for a long time, but decided to go through insurance (T-bank). The clinic is so good that I wanted to treat all my teeth here myself 😄 very sensitive administrators and caring doctors, I practically did not feel any pain (except for the anesthesia injection, probably). They gave me the necessary medications,…
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instructions in Russian, and the removal of the stitches took just a couple of seconds. I definitely recommend it to anyone who is afraid, they will take care of you here 🤍

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