Patients
Reviews of Poliklinika IMED.
Zagreb, Croatia. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Bori, Dr. Krmpotic named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Bori
- Uses high-quality materials including Zirconia
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
I have had everything at the IMED Polyclinic - orthodontic therapy, tooth extractions, implant placement and classic dental repairs and examinations. Everything I have had done there has been done professionally, everything is in place and …
Reply from the clinic
Thank you for your wonderful review! We are glad you had such a positive experience. We will gladly pass on your compliments to our team. Best regards! 💜
My experience at IMED. As someone who has a huge fear of severe trauma and white coat disease, I have to praise absolutely every doctor, surgeon and nurse who were in colors just to make me feel more comfortable. From Monika who welcomed …
Reply from the clinic
Thank you for your wonderful review, Sandra! We are glad that you felt comfortable during your procedure and that you are satisfied with our team and the results. We will gladly pass on your compliments to everyone who followed you through … More
Poliklinika IMED Zagreb, thank you ❤️ After more than 10 years, I no longer have to hide my smile, think about what I can and cannot eat, and after an unimaginable fear of the dentist, today I am …
Reply from the clinic
Thank you for your wonderful review! We are glad that you are happy with the results and that you have finally regained your smile. We will gladly pass on your compliments to our team, because such words mean a lot to our doctors and the … More
I came to the IMED Polyclinic in August 2025 with a severe toothache. I have been unable to bite on my left side for 3 years because of my molar and I asked for the problem to be solved. I took the requested x-rays, but the staff did not …
Reply from the clinic
We are sorry for this situation, but we would like to clarify that after the first treatment performed 3 months ago, you stopped coming for further appointments and that the rehabilitation is not complete. We regret that we did not have the … More
I'm so happy! I had to treat my tooth for 6 months and had terrible pain. I was sure I would lose my tooth, but just one visit to the IMED clinic solved all my problems.
Reply from the clinic
Thank you for the wonderful comment! Our team works with a lot of effort so that every patient is satisfied and undergoes all procedures painlessly. We will gladly pass on your praise to our specialists. Greetings from the entire IMED team! 💜
I am extremely satisfied with their professionalism, expertise and quality of service, but what won me over the most was the warmth and humanity I felt when meeting each employee. I had the opportunity to meet more of them, and each time …
Reply from the clinic
Thank you, Anamarija, for your wonderful review! Your words mean a lot to our team, and we are especially pleased to hear that you have gained confidence in our professionalism and warmth. … More
Top-notch team, doctors, anesthesiologist, nurses, administration, the entire staff is a 10👌 from start to finish, initial appointments and instructions, through sedation and dental procedures, to recovery - an exceptional level of knowledge, professionalism, and kindness! Recommended to everyone! …
Reply from the clinic
Response from the owner Edited 5 months agoThank you for your wonderful review! We are glad that you recognized our team's efforts. Your compliments mean a lot to our entire team. Best regards! 💜
I am delighted with the service, the doctor is excellent, explains absolutely everything in detail, professionally, expertly. The assistant is kind, everything is just right! …
Reply from the clinic
Thank you for your nice comment! We are glad that you are satisfied with the service provided and that you had a positive experience with our team. We will especially convey your compliments to the doctor and the assistant, because such … More
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