Patients
Reviews of Pluto Dent Clinic.
Bangkok, Thailand. 74 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Pluto Dent Clinic is a Sathon-area orthodontic and general dentistry clinic with loyal Thai patients who praise Dr. Pat and Dr. Joe, and a modern facility. However, systematic appointment timing failures, a post-extraction root fragment oversight, veneer quality inconsistency, and staff professionalism concerns suggest operational weaknesses that would concern international patients.
Authenticity
7/10Google 4.57/74 below 4.70 threshold, no manipulation deduction. Multiple specific and distinct 1-star complaints all appear genuine. Avg 4.44 across 50 reviews.
Treatment quality
6/10Root canal done skillfully (child fell asleep). Braces by Dr. Pat praised with quick results. But veneer shape mismatch requiring fix elsewhere, root fragment left post-extraction, and braces falling out frequently.
Cleanliness
7/10Modern, spacious, beautiful described by positive reviewers. No hygiene complaints. Dental colors and materials praised as high quality.
Team
6/10Dr. Pat and Dr. Joe named positively. But staff gossip about patients (Sophia), consistent queue failures blamed on management, extraction surgeon oversight requiring another clinic to fix.
Price value
7/10Reasonable pricing, good promotions, social security accepted. 500 baht consultation charge is modest. No price complaints.
Tourist suitability
5/10Sathon PRIMARY zone. No confirmed English service or foreign tourist reviews. Facebook-only online presence. Chronic queue issues (30-60 min late) are a tourist friction risk.
What comes up well
- Dr. Pat: braces specialist with loyal multi-round patients
- Sathon PRIMARY zone location, reasonable pricing
- Orthodontic results praised for speed and alignment
- Root canal done with modern equipment on anxious child
Points to weigh
- Chronic appointment delays: 30-60 min late consistently reported by multiple independent reviewers
- Root fragment left in palate post-extraction; patient had to visit another clinic to diagnose
- Veneer shape did not match mockup; patient had to get it corrected elsewhere
- Staff gossiping about patients reported by name
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 74 reviews
Today I had a consultation with Dr. Joe about orthodontic treatment. He explained everything very well, and I was very impressed. So I decided to proceed. If anyone is planning to get braces, I highly recommend him. He's a really nice doctor! 😁 …
The doctor is gentle, provides excellent care, and there are great promotions too! 🥰 …
Dr. Joe is lovely. The team handled the appointment scheduling very well.
The staff were lovely. The doctor was gentle and spoke kindly. The staff were very friendly.
The staff were so lovely and the service was excellent! I've been following them on their Facebook page for a long time. I highly recommend this clinic. It's the best! ✨✨✨
The staff were friendly, lovely, and spoke politely. The doctor was gentle. Overall, it was a great experience.
Since I've been in Bangkok, I've had my teeth straightened three times. This clinic cleans my mouth very well. They scrape off tartar very cleanly. The dentist is lovely and speaks very politely. 10 out of 10!
This place is great! I had my treatment with Dr. C. She's lovely, and the staff are very nice.
Today I came to have my teeth scaled. The doctor had a very gentle hand. I was very impressed with the service.
For beautiful orthodontic results, I highly recommend this clinic. The doctor is very kind.
All the staff provided excellent service, and the clinic was clean.
The clinic is great, the dentist is lovely, and my teeth straightened very quickly.
Very good. Good price. Teeth are in place very quickly.
The dentist was very gentle. I highly recommend this place to anyone looking for orthodontic treatment.
The dentist was lovely, the service was excellent, and my teeth turned out beautifully.
The dentist was very gentle, especially during the teeth cleaning; I was very impressed. I highly recommend them.
The staff provided excellent service. The doctor was very gentle and friendly. The clinic was also very clean.
The receptionist was nice, recommended by my sibling. The doctor was kind, as recommended.
Had a great experience here! The doctor made sure the experience was painless and pleasant, and the staff overall is great
The staff provided excellent service, the doctor spoke kindly, and the doctor was very gentle.
The doctor has a gentle hand, speaks politely, gives good advice, and the staff are lovely and provide good service.
The doctors were very gentle. All the doctors were lovely and kind. The staff were friendly and provided excellent service.
The only issue is the time constraints. Appointments are never on time; they're always 1-2 hours late. Please address this problem.
The doctor and staff were excellent. They were very gentle, the teeth scaling was painless, and they were very attentive to the patient. I will definitely come back for more services.
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