Patients
Reviews of Pluto Dent Clinic.
Bangkok, Thailand. 74 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Pluto Dent Clinic is a Sathon-area orthodontic and general dentistry clinic with loyal Thai patients who praise Dr. Pat and Dr. Joe, and a modern facility. However, systematic appointment timing failures, a post-extraction root fragment oversight, veneer quality inconsistency, and staff professionalism concerns suggest operational weaknesses that would concern international patients.
Authenticity
7/10Google 4.57/74 below 4.70 threshold, no manipulation deduction. Multiple specific and distinct 1-star complaints all appear genuine. Avg 4.44 across 50 reviews.
Treatment quality
6/10Root canal done skillfully (child fell asleep). Braces by Dr. Pat praised with quick results. But veneer shape mismatch requiring fix elsewhere, root fragment left post-extraction, and braces falling out frequently.
Cleanliness
7/10Modern, spacious, beautiful described by positive reviewers. No hygiene complaints. Dental colors and materials praised as high quality.
Team
6/10Dr. Pat and Dr. Joe named positively. But staff gossip about patients (Sophia), consistent queue failures blamed on management, extraction surgeon oversight requiring another clinic to fix.
Price value
7/10Reasonable pricing, good promotions, social security accepted. 500 baht consultation charge is modest. No price complaints.
Tourist suitability
5/10Sathon PRIMARY zone. No confirmed English service or foreign tourist reviews. Facebook-only online presence. Chronic queue issues (30-60 min late) are a tourist friction risk.
What comes up well
- Dr. Pat: braces specialist with loyal multi-round patients
- Sathon PRIMARY zone location, reasonable pricing
- Orthodontic results praised for speed and alignment
- Root canal done with modern equipment on anxious child
Points to weigh
- Chronic appointment delays: 30-60 min late consistently reported by multiple independent reviewers
- Root fragment left in palate post-extraction; patient had to visit another clinic to diagnose
- Veneer shape did not match mockup; patient had to get it corrected elsewhere
- Staff gossiping about patients reported by name
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 74 reviews
The doctor could speak very good English and was very kind . We could get quick appointment with our walk-in on a Sunday at 10 am .
The doctor has a very gentle hand. He is very cute and friendly.
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