Patients
Reviews of Pluto Dent Clinic.
Bangkok, Thailand. 74 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Pluto Dent Clinic is a Sathon-area orthodontic and general dentistry clinic with loyal Thai patients who praise Dr. Pat and Dr. Joe, and a modern facility. However, systematic appointment timing failures, a post-extraction root fragment oversight, veneer quality inconsistency, and staff professionalism concerns suggest operational weaknesses that would concern international patients.
Authenticity
7/10Google 4.57/74 below 4.70 threshold, no manipulation deduction. Multiple specific and distinct 1-star complaints all appear genuine. Avg 4.44 across 50 reviews.
Treatment quality
6/10Root canal done skillfully (child fell asleep). Braces by Dr. Pat praised with quick results. But veneer shape mismatch requiring fix elsewhere, root fragment left post-extraction, and braces falling out frequently.
Cleanliness
7/10Modern, spacious, beautiful described by positive reviewers. No hygiene complaints. Dental colors and materials praised as high quality.
Team
6/10Dr. Pat and Dr. Joe named positively. But staff gossip about patients (Sophia), consistent queue failures blamed on management, extraction surgeon oversight requiring another clinic to fix.
Price value
7/10Reasonable pricing, good promotions, social security accepted. 500 baht consultation charge is modest. No price complaints.
Tourist suitability
5/10Sathon PRIMARY zone. No confirmed English service or foreign tourist reviews. Facebook-only online presence. Chronic queue issues (30-60 min late) are a tourist friction risk.
What comes up well
- Dr. Pat: braces specialist with loyal multi-round patients
- Sathon PRIMARY zone location, reasonable pricing
- Orthodontic results praised for speed and alignment
- Root canal done with modern equipment on anxious child
Points to weigh
- Chronic appointment delays: 30-60 min late consistently reported by multiple independent reviewers
- Root fragment left in palate post-extraction; patient had to visit another clinic to diagnose
- Veneer shape did not match mockup; patient had to get it corrected elsewhere
- Staff gossiping about patients reported by name
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 74 reviews
The orthodontic clinic is excellent. They don't prolong treatment unnecessarily. I really like it!
#ReviewWithoutFlatness #WithoutBias First of all, anyone considering getting it done here should think carefully. Try looking at other places. There are plenty of good ones with good promotions these days. The doctors are not qualified, and the queue management is terrible. If you make an appointment and have to wait, I've seen people complain. But if the doctor is incompetent and makes a…
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a mistake and then has to wait in line again, that's disgusting. I've experienced it myself. Some months, it feels like the clinic has sedated the braces, causing them to fall out, and I have to pay for the removal almost every month. [You don't have to believe this.] But if this continues without proper management, it's certain to fail. If you're not truly prepared, don't open a business.
The clinic is beautiful, modern, spacious, comfortable, reasonable prices, and has a wide selection of dental colors. The dentist is kind, skilled, and has a gentle touch. The materials used for dental work are of high quality.
I really like it. The doctor has a very good personality.
I was very impressed with the doctor and the staff. The service was excellent. I highly recommend them.
The staff were very attentive and caring. The doctor was kind and provided excellent care. There were also many promotions available.
The staff member was so lovely and provided excellent service!
The service was very fast and the staff were polite.
The staff were very helpful and the doctor was incredibly gentle.
The staff and the doctor are lovely and friendly ♥️✨
It wasn't on time at all. I was a full hour late. I had an appointment at 2:00 PM, arrived at 1:30 PM, and actually got the appointment at 3:00 PM. I only got a consultation because I had to rush back to work (I told the staff I couldn't wait until 2:45 PM, had to rush back to a meeting, and would reschedule, but they told me to stay put, it would only be a short time). I was charged 500 baht (the…
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doctor said it would be deducted from the cost of my next dental appointment). I initially gave it 2 stars, but after calling, I lowered it to 1. Thank you. (The doctor and staff were polite and lovely. I deducted the fee because the staff didn't tell me I was late, and made me wait indefinitely, and because I called.)
Dr. Pat is very kind, but I'm deducting a star because of the surgeon. After having my wisdom tooth extracted and braces removed, and wearing my retainer for a week, I experienced pain in my palate and molars near the extraction site, along with a small wound. They said it was due to the retainer pressing on the area and ground it down once, but it didn't help. I went back, and they wanted to…
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grind it down again, saying there was nothing wrong. Finally, I went to another clinic, and it turned out that a piece of the tooth root had penetrated my palate, causing the pain. The doctor removed the fragment, and the pain disappeared completely. #P.S. Latest update: The clinic has resolved the issue free of charge. Thank you to Dr. New for the special treatment.
The staff here are incredibly helpful and the doctor is very kind, doesn't prolong treatment unnecessarily, and is super friendly. 💖 …
The staff are lovely, the service is excellent, the doctor is experienced, and the price is reasonable. Everything is great! Highly recommend!
The staff provided excellent care, and the dentist did a thorough teeth cleaning and gave great advice. ❤️❤️
Dr. Pat is so lovely! I've been getting my braces from Dr. Pat for almost a year now. She's very kind and the service is excellent from everyone. The procedures are painless; she has a gentle touch. I highly recommend her to anyone considering braces.
Do it right, and your teeth will be aligned quickly.
There were so many different types of rubber bands. The doctor was kind and spoke nicely.
Excellent service, the doctor is gentle, fun to talk to, and very friendly. I highly recommend this clinic.
The staff provided excellent service. The dentist was very gentle, and my teeth straightened quickly.
I was very impressed with this place. The staff were very welcoming and spoke kindly. Both the staff and the doctor were lovely and very friendly.
I'm impressed with this place, ever since I started getting dental work done here. The dentist is lovely, the assistant is friendly, and the clinic is clean.
The staff member was very polite, provided excellent service, and was very attentive to the patients.
I just finished getting braces here. It was my second round with Dr. Pat. The doctor was very kind. My teeth came out beautifully aligned. I like that I can create the color of the rubber bands as I want. I can choose as many colors as I want.
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