Patients
Reviews of Pluto Dent Clinic.
Bangkok, Thailand. 74 aggregated from Google. Screened and printed as written. We do not judge clinical results.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
Pluto Dent Clinic is a Sathon-area orthodontic and general dentistry clinic with loyal Thai patients who praise Dr. Pat and Dr. Joe, and a modern facility. However, systematic appointment timing failures, a post-extraction root fragment oversight, veneer quality inconsistency, and staff professionalism concerns suggest operational weaknesses that would concern international patients.
Authenticity
7/10Google 4.57/74 below 4.70 threshold, no manipulation deduction. Multiple specific and distinct 1-star complaints all appear genuine. Avg 4.44 across 50 reviews.
Treatment quality
6/10Root canal done skillfully (child fell asleep). Braces by Dr. Pat praised with quick results. But veneer shape mismatch requiring fix elsewhere, root fragment left post-extraction, and braces falling out frequently.
Cleanliness
7/10Modern, spacious, beautiful described by positive reviewers. No hygiene complaints. Dental colors and materials praised as high quality.
Team
6/10Dr. Pat and Dr. Joe named positively. But staff gossip about patients (Sophia), consistent queue failures blamed on management, extraction surgeon oversight requiring another clinic to fix.
Price value
7/10Reasonable pricing, good promotions, social security accepted. 500 baht consultation charge is modest. No price complaints.
Tourist suitability
5/10Sathon PRIMARY zone. No confirmed English service or foreign tourist reviews. Facebook-only online presence. Chronic queue issues (30-60 min late) are a tourist friction risk.
What comes up well
- Dr. Pat: braces specialist with loyal multi-round patients
- Sathon PRIMARY zone location, reasonable pricing
- Orthodontic results praised for speed and alignment
- Root canal done with modern equipment on anxious child
Points to weigh
- Chronic appointment delays: 30-60 min late consistently reported by multiple independent reviewers
- Root fragment left in palate post-extraction; patient had to visit another clinic to diagnose
- Veneer shape did not match mockup; patient had to get it corrected elsewhere
- Staff gossiping about patients reported by name
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
SmileJet patient reviews.
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What the labels mean
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Reviews from Google.
Collected from the clinic's Google listing and shown for context. They are not counted in SmileJet patient ratings, Worth It or prices.
out of 5, from 74 reviews
All the doctors are so kind. Why does it hurt so much?
My appointment was at 1:00 PM, but I didn't get in until 1:30 PM. How do they manage the queuing system when dozens of people are crammed together? And today was really unlucky; there was someone with a really strong body odor sitting with us. I felt like I was going to die, like I was going to throw up.
My daughter is terrified of dental work, but she had a pain in one of her inner teeth, so we made an appointment with a male dentist on a Sunday on the 3rd floor. I don't remember his name, but he was incredibly skilled. He performed root canal treatment using modern equipment, explained every step to my daughter, and made the procedure stress-free. He was so gentle that my daughter even fell…
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asleep. I highly commend him.
The doctor was very gentle, the staff were lovely, spoke kindly, and gave excellent advice.
The doctor and his assistant were very gentle and spoke so kindly. ♥️♥️
Excellent service, the doctor is lovely and speaks kindly, and doesn't prolong the treatment unnecessarily. Highly recommended.
The staff provided excellent service, and the doctor was very gentle. It was a great experience.
The doctor spoke well and was easy to understand, but we'll have to wait and see if the braces look good after the treatment is finished. The queuing system was good, not too long a wait. The staff were friendly and helpful. Overall, it was a lovely experience.
The service was excellent, and the doctor was very kind.
The clinic provides excellent service. The staff are lovely and helpful, and the doctor is kind and gentle.
The doctor was lovely, gave good advice, and treated me very quickly. The staff were also very nice.
I've been getting my dental work done here for over a year now, and it's been great! Everyone is so lovely 💖 …
The doctor was very cute and kind. She spoke politely and was very friendly.
The doctor was incredibly kind and the service was excellent. They gave great advice and were super kind! 🥹♥️♥️ …
The staff were all very kind and lovely. The dentists were also very gentle and spoke nicely. I'm really not disappointed at all with my dental work at Kamluto Dent.
The dentist was kind, did a great job, and was very gentle during the teeth cleaning. I was very impressed. I'll bring my daughter back for orthodontic treatment.
The dental clinic provides attentive and caring service; my experience was impressive.
The doctor was very gentle, spoke kindly, and gave many helpful and detailed instructions that were easy to understand.
The doctor was very kind and gentle, and all the staff were polite and lovely.
The assistant, Sophia, has a terrible attitude. Improvements are needed. She was talking softly and laughing, gossiping about patients. She knows full well what she's saying. The clinic has always done well, but this is awful.
Last year I had veneers done here. The doctor created a beautiful mockup, but when the ceramic veneers actually arrived, they didn't match the mockup at all; they were very different. I really wanted bunny teeth, but they were too big. It would have been great if they had matched the mockup exactly, but the ceramic shape was unacceptable. They adjusted it several times, but the shape was still…
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off. In short, I had to get it fixed elsewhere. The doctor probably needs to communicate better with the lab technician.
I had an appointment, but I had to wait for almost an hour. Bye.
The queuing system is terrible. I had an appointment but was made to wait. It felt like a social security-like clinic. I had a 1:00 PM appointment but didn't get my dental work done until 1:40 PM, using their lunch break. I didn't even have time to eat! I've been to other places where I could get treatment right away after making an appointment. This place seems to have terrible queuing…
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management.
The staff and doctors provided excellent service and gave good advice on everything.
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