Patients
Reviews of Picasso Dental Clinic Hanoi (Westlake Square Branch).
Hanoi, Vietnam. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.2 out of 10
Overall score
A solid, well-run Picasso branch in the Tay Ho Tay area serving the expat and diplomatic community, strong on English communication, conservative honest advice and transparent pricing. Treatment skews routine rather than complex full-arch work. Minor weaknesses are difficult parking, occasional rescheduling and a templated feel to many reviews.
Authenticity
9/10Verified branch at LKC22 Embassy Garden, Tay Ho Tay, Bac Tu Liem; part of the established network with external listings, named dentists, and reviews that include honest minor criticisms.
Treatment quality
8/10Good outcomes on cleanings, fillings, crowns, wisdom extractions, root canals and one Invisalign case, with conservative no-upsell advice praised; cases skew routine and one bonding initially felt thick.
Cleanliness
8/10Reviews consistently describe clean, modern treatment rooms with no hygiene complaints, though without the detailed sterilisation audit seen at the Old Quarter flagship.
Team
8/10Named dentists (Dr Lynn, Dr Linh), fluent English, accommodating of irregular schedules, and repeatedly praised for patience with children and anxious patients.
Price value
8/10Transparent pricing 50-70 percent below Western rates, consistently called fair; one reviewer noted a phone-versus-invoice price discrepancy.
Tourist suitability
8/10Open 7 days near West Lake and major hotels, English staff, same-day urgent fit-ins, airport pickup and hotel partnerships; parking is repeatedly flagged as difficult.
What comes up well
- Open 7 days near West Lake and major hotels, airport pickup offered
- Conservative, no-upsell advice repeatedly praised by expats
- Transparent pricing 50-70 percent below Western rates
- 50 reviews analysed, average 4.88/5
Points to weigh
- Parking repeatedly reported as difficult
- Occasional rescheduling and one phone-vs-invoice price discrepancy
- Many reviews share a templated structure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
Good service, friendly and dedicated doctor ❤️ The cleanest and most thorough place to get your teeth cleaned I know 🫶🏻🫶🏻 …
Reply from the clinic
Thank you, Binh, for the lovely compliment! "Clean and thorough" is the standard our team always strives for when cleaning teeth for our clients. The dentist and staff will be very happy to read this. See you again at your next teeth cleaning!
Had 2 wisdom teeth extracted here, examined and took x-rays carefully before extraction.
I was introduced to Picasso by a friend, modern clinic, highly specialized doctor, just waiting for the day to remove braces 😊 …
Excellent and enthusiastic service, will definitely come back next time 🫶🏻 …
I saw the dentist pull out the tooth very gently.
I have great confidence in the doctor and the staff are very enthusiastic.
I feel very reassured having my child get braces here.
Amazing service. Nice staff. Excellent technique. Advisable especially for foreigners since the doctors are graduated abroad. So you don’t need to worry about English communication.
Dedicated team of doctors, comfortable and professional space, 10-point service :P Wish the clinic success
The clinic is spacious and clean, the staff are friendly and enthusiastic, and the doctors are caring and attentive. Overall, we've found the perfect place for our family's dental care 😁 Oh, and the teeth cleaning here is the best! 👍
This was my first time taking my child to the dentist here, and I was pleasantly surprised. Thankfully, my child was very cooperative; the dentists here are incredibly good at comforting children. The facilities are also excellent, and the clinic is clean. Everyone should come and experience it for themselves.
A truly professional experience. The periodontist is attentive, precise and highly knowledgeable. Clear communication in fluent English and transparent pricing before any work began — something I really value. They performed a full jaw X-ray to ensure everything was properly checked, which gave me real confidence. The entire staff — from reception to assistants — was warm, polite and supportive…
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ve throughout. Quality, honesty and care in every detail!
Reply from the clinic
Thank you, Artur! We really appreciate you highlighting the transparency and thoroughness. That's exactly what we aim for. Glad you felt well taken care of, and hope to see you again!
Great Dental service, professional, punctual and responsive. The clinic devotes lot of attention to the clients and the dentist is extremely precise.
Reply from the clinic
Thanks Giulia! We're glad you had a great experience and appreciate you noticing the attention to detail. Hope to see you again!
I had an excellent experience at this dental practice. The clinic is modern, beautifully maintained, and equipped with state-of-the-art facilities that immediately put me at ease. The entire team is not only highly professional but also genuinely caring and friendly, making every visit comfortable and reassuring. From the warm welcome at reception to the attentive care during treatment, everything…
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reflects a commitment to patient well-being. Highly recommended for anyone looking for top-quality dental care in a welcoming environment!
Reply from the clinic
Thank you so much, Bodo! It's wonderful to hear you felt comfortable and well looked after. We really appreciate you taking the time to share your experience. Hope to see you again!
I had a great experience at this dental clinic. The place is very clean and well-organized. All the equipment looks modern and properly sanitized, which made me feel safe and comfortable. The staff are very friendly, attentive, and take good care of patients. The dentist is highly skilled, professional, and explains everything clearly before starting the treatment. I truly appreciate the excellent…
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nt service and would highly recommend this clinic to anyone looking for quality dental care.
Reply from the clinic
Thank you so much, Kitti! We're really glad you felt comfortable and well taken care of. We appreciate you sharing your experience, and we hope to see you again.
My experiences over the last 2 years with Picasso Dental Clinic Hanoi have been exceptional. Dr Lynn is professional, caring, kind dentist, and her English is excellent. She explains in detail what needs to be done, the cost and the time required. The surgery has always been painless, quick and the care by Dr Lynn and her assistants, outstanding. Picasso Dental Clinic should be proud to have…
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employed such a brilliant dentist. I wish her well in her professional career.
Great services. The staffs were very friendly and Dr. Nhung-Lynn was professional and passionate. I am glad that I chose Picasso Dental (Embassy Garden) to fix my teeth problem.
Reply from the clinic
Thank you, Steven! We're so glad you had a great experience, and I'll pass your kind words along to Dr Lynn and the team. Hope to see you again!
Everything was professional and painless. The service was very friendly and top-notch, as was Dr. Lynn (I hope that's how she's spelled), who made sure the treatment was as pleasant as possible. Communication was excellent throughout the entire dental treatment process
Reply from the clinic
Thank you so much, Maksymilian! We're really happy to hear everything went smoothly for you. Dr. Lynn will be thrilled to read this - she always goes the extra mile to make sure patients feel comfortable. Thanks for trusting us with your care.
Friendly & helpful staff. Reasonable price. Good service. A reliable place for foreigners.
First time visiting Picasso Dental I was very impressed! Very friendly check in reception and location was easy to find. I got full mouth x rays, check up and cleaning. Dr. Lynn ( I hope I spelled her name correctly) was an expert. Very knowledgeable and confident! She has over 7 years of dentistry and her work was excellent! I definitely am making her and the team at Picasso my regular…
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dentist!
Reply from the clinic
Thank you so much, Roger! We're thrilled your first visit was such a positive experience. Dr. Lynn will be so happy to read this - she truly is dedicated to her patients. We're honored to be your regular dental team and look forward to seeing you at your next visit!
I just had a great experience at Picasso Embassy Gardens. The dentist there really listen to what you need and offer good advice and treatment. I would recommend this dentist for everyone but especially expats as they offer a wonderful and fair-priced dental service. Thank you.
Reply from the clinic
Thank you, Danielle! We're so glad you had a great experience at our Embassy Gardens clinic. Listening to our patients and providing honest advice is really important to us. We appreciate the recommendation, especially for fellow expats - and we hope to see you again soon!
Dịch vụ tốt, bác sĩ tận tình thân thiện ❤️ Địa chỉ lấy cao răng sạch và kỹ nhất mình biết luôn 🫶🏻🫶🏻 (Translated by Google) Good service, friendly and dedicated doctor ❤️ The cleanest and most thorough place to get your teeth cleaned I know 🫶🏻🫶🏻
Đã nhổ 2 răng khôn ở đây, kham và chụp phim cẩn thận trước khi nhổ (Translated by Google) Had 2 wisdom teeth extracted here, examined and took x-rays carefully before extraction.
được bạn giới thiệu đến Picasso, phòng khám hiện đại, bác sĩ chuyên môn cao, chờ ngày tháo niềng nữa thôi 😊 (Translated by Google) I was introduced to Picasso by a friend, modern clinic, highly specialized doctor, just waiting for the day to remove braces 😊
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