Patients
Reviews of Picasso Dental Clinic Hanoi (Westlake Square Branch).
Hanoi, Vietnam. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.2 out of 10
Overall score
A solid, well-run Picasso branch in the Tay Ho Tay area serving the expat and diplomatic community, strong on English communication, conservative honest advice and transparent pricing. Treatment skews routine rather than complex full-arch work. Minor weaknesses are difficult parking, occasional rescheduling and a templated feel to many reviews.
Authenticity
9/10Verified branch at LKC22 Embassy Garden, Tay Ho Tay, Bac Tu Liem; part of the established network with external listings, named dentists, and reviews that include honest minor criticisms.
Treatment quality
8/10Good outcomes on cleanings, fillings, crowns, wisdom extractions, root canals and one Invisalign case, with conservative no-upsell advice praised; cases skew routine and one bonding initially felt thick.
Cleanliness
8/10Reviews consistently describe clean, modern treatment rooms with no hygiene complaints, though without the detailed sterilisation audit seen at the Old Quarter flagship.
Team
8/10Named dentists (Dr Lynn, Dr Linh), fluent English, accommodating of irregular schedules, and repeatedly praised for patience with children and anxious patients.
Price value
8/10Transparent pricing 50-70 percent below Western rates, consistently called fair; one reviewer noted a phone-versus-invoice price discrepancy.
Tourist suitability
8/10Open 7 days near West Lake and major hotels, English staff, same-day urgent fit-ins, airport pickup and hotel partnerships; parking is repeatedly flagged as difficult.
What comes up well
- Open 7 days near West Lake and major hotels, airport pickup offered
- Conservative, no-upsell advice repeatedly praised by expats
- Transparent pricing 50-70 percent below Western rates
- 50 reviews analysed, average 4.88/5
Points to weigh
- Parking repeatedly reported as difficult
- Occasional rescheduling and one phone-vs-invoice price discrepancy
- Many reviews share a templated structure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
I came in for invisalign consultation and ended up doing the whole treatment here over 14 months. Saved myself probably 4 grand compared to quotes back in Chicago. Dr Linh managed my case start to finish and she was meticulous about checking each set of aligners and adjusting the plan when one tooth wasn't tracking properly. My smile is the best it's ever been. I take selfies now which I never…
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used to do.
Visiting Hanoi for two weeks and broke a molar on my fourth day eating something silly. Hotel concierge recommended this place. They saw me within 24 hours, took an xray, explained that the tooth could be saved with a root canal and crown. Did the root canal that same visit and fitted me with a temporary crown. Came back five days later for the permanent crown. All sorted before I flew home.…
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Cost was a tiny fraction of what I would have paid in London. Honestly might come back to Vietnam just for dental work in the future.
Yes that's my actual name, blame my mother. Anyway, I'd been putting off getting my teeth cleaned for like two years because I hate the scraping sound. The hygienist here used an ultrasonic device that was way less awful than what I remembered from dentists back home. Quick, painless, teeth feel amazing. Going to actually keep up with my six month appointments now.
Norwegian, living in Hanoi five years. Have been coming to Picasso Westlake since they opened this branch. The standard has been consistently high every visit. I've had cleanings, two fillings, and most recently a crown after I cracked a tooth on a hard candy. The crown is beautiful and the bite feels perfect. I trust this team completely with my teeth.
I've been living in the Westlake area for almost three years now and finally got around to finding a proper dentist. Picasso Westlake was recommended by two separate friends so I figured that was a sign. Had a thorough check-up, full cleaning, and one filling done across two appointments. The dentist who looked after me was lovely, very thorough, and didn't make me feel rushed even though I had…
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a lot of questions. The clinic itself is bright, airy, spotlessly clean. Prices were clearly explained before any work began, which I appreciate enormously. Highly recommend.
good dentist, fair prices, english speaking. been here 3 times now for cleanings and one filling. no issues at all.
We are a Swedish family living in Hanoi for the past 18 months. Our two kids (8 and 11) both needed check-ups and the youngest had a small cavity. I cannot praise the team enough for how patient and kind they were with the kids. My daughter has always been nervous at the dentist but the staff here turned it into almost a fun experience. The little one walked out asking when she could come back. As…
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for me and my husband, we both had cleanings and the hygienist was excellent. Pricing is reasonable and entirely transparent. Westlake location is convenient for those of us in the Tay Ho area.
Had two visits here for a deep cleaning and replacement of an old filling that had cracked. Clinical work was excellent and the dentist was clearly experienced. Knocking off one star because I had to wait nearly half an hour past my appointment on the second visit and nobody at the front desk thought to mention the delay. A small thing but appointments matter when you're on a schedule. Otherwise…
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no complaints, would still come back.
We had a great visit with the dentist after seeing positive reviews on a Hanoi FB group. The staff were warm and welcoming. They were especially good with my 3 year old and had toys at hand to occupy him while waiting. Very competitive pricing too. Have recommended to friends.
Reply from the clinic
Thanks so much for taking the time to leave this, Claire. It means a lot that you came in off a recommendation from the Hanoi FB group, and even more that you're now passing it along to your own friends. Keeping little ones happy in a dental chair (or the waiting area) is its own small art form, so we're really glad the toys did their job with your 3 year old. We try hard to make the Westlake Square branch feel welcoming for parents as much as for kids, and it's nice to hear the pricing felt fair on top of that. Looking forward to seeing you and the little one again soon.
The service was really good. I recommend it to everyone!
Had a really positive experience at Picasso Dental and would definitely recommend them to anyone looking for an expat friendly service. Care was exceptional at a reasonable price and everyone from the dentists to the technicians and receptionists were fantastic. Dr. Li made sure I was comfortable throughout and did an exceptional job. Thank you so much!
Quick, reliable service. Friendly staff. Clean office. Thank you for your hard work and hospitality!
I took my son along for a check-up; he’s always been a bit funny about the dentist, but the staff at Picasso were fantastic from the moment we arrived. Dr. Linh was incredibly friendly and patient, she showed my son all the equipment she’d need and explained what each one did. She even let him "ride" in the chair and made him feel completely at ease. It was the most positive experience we have…
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ever had at a dentist. Highly recommended!
Reply from the clinic
What a wonderful story, Niall! There's nothing better than hearing a little one who's nervous about the dentist leaving with a smile. Dr. Lynn has such a gift for working with kids, and the fact that she took the time to show him all the equipment and let him ride the chair shows how much she cares about making young patients feel safe. Turning a scary experience into a fun one is exactly what we want for every child who walks through our doors. It takes a lot of patience and warmth to win over a nervous kid, and Dr.Lynn clearly nailed it. We're so glad this was the most positive dental experience you've both ever had. That kind of feedback means everything to our team. We look forward to seeing you and your son at the next checkup, and something tells us he won't be as funny about it this time around!
Picasso has never disappointed. Great communication, easy appointments and quality dental work. Shout out to Dr Lynn. Thank you for always taking care of me. See you again
Reply from the clinic
Thank you for the lovely words, Jennifer! Being a returning patient who keeps coming back is the best compliment we could ask for. Dr. Lynn will be so happy to read your shoutout, she really does put her heart into looking after every patient. Consistency is something our Westlake Square team takes a lot of pride in, so knowing we've never disappointed means the world. Easy appointments and clear communication should be the norm everywhere, and we work hard to make sure that's always your experience with us. We look forward to seeing you again, Jennifer, and Dr. Lynn says thank you right back!
Very good high end clinic with modern technology. Also the staff members are very friendly and helpful. Their english is very good and the prices are totally acceptable for the quality. When i am back in Hanoi im gonna visit them for service again!
Reply from the clinic
Thanks for the great review, Noah! Modern technology and friendly staff are two things we never compromise on at our Westlake Square branch. Clear English communication is a big priority for us because we want every international patient to feel completely at ease during their visit. Glad you found the quality well worth the price too. We'll be right here waiting when you're back in Hanoi, so don't hesitate to stop by. See you next time!
Very professional and helpful. I booked an appointment to have my teeth whitened, but when I got there I was advised against it due to the condition of my teeth. The dentist talked me through the problems and gave me a list of procedures (along with photos and x-rays) that I need to have done before the whitening process can take place. Thank you for your help. Kind regards Mark
Reply from the clinic
Thank you for sharing this, Mark! Honestly, the fact that we advised against whitening and instead focused on what your teeth actually needed first says a lot about how our Westlake Square team operates. It would have been easy to just go ahead with it, but that's not how we do things. Your dental health always comes first, and we'd rather be upfront about what needs to happen than rush into a cosmetic procedure that wouldn't give you the best result. Taking the time to walk you through everything with photos and X-rays is our way of making sure you're fully informed before any decisions are made. Whenever you're ready to work through that list and get to the whitening stage, we'll be right here. Thanks for appreciating the honesty, Mark, and we look forward to seeing you again!
I had my teeth whitening treatment done and I'm very satisfied.
I found the dentist to be very gentle when extracting the tooth.
What a lovely experience. I went for a check up and cleaning + had the Zoom! Whitening and I'm extremely happy with the results. The dentist was very gentle during the cleaning and communicated well in English. The teeth whitening was also painless and I'm really happy with the results. Better than any experience I've had back home in South Africa, and it was very affordable. Thank you!
Reply from the clinic
Thank you so much for the lovely review, Jessica! It's great to hear that both the cleaning and the Zoom Whitening went so well for you. A gentle touch during cleaning and clear communication make all the difference, and we're glad your dentist delivered on both. Painless whitening with results that make you smile bigger is exactly what we love to hear. Knowing you found the experience better and more affordable than what you've had back in South Africa is a huge compliment to our Westlake Square team. We hope that bright new smile gets plenty of use. If you ever need anything else while you're in Hanoi, you know where to find us. Thanks again for trusting us with your care, Jessica!
I had two wisdom teeth extracted and honestly expected it to be very painful, but it turned out much better than I thought. I didn’t really feel much pain afterward. The clinic was very professional and well organized, and the staff were kind and caring. They made me feel comfortable during the whole process. I’m very grateful to everyone at Picasso Dental. I would definitely recommend this clinic…
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to anyone looking for good dental care.
Reply from the clinic
Thank you so much for the wonderful review, Nine! Wisdom tooth extractions are one of those things people dread the most, so we're really glad yours turned out to be far less painful than expected. That's always the goal for our team at the Westlake Square branch. Keeping patients comfortable and calm through the whole process is something we take very seriously, especially with surgical procedures. It sounds like our staff did exactly what they do best by looking after you from start to finish. We're grateful you trusted us with your care, and the recommendation means a lot. If you ever need anything else down the road, you know where to find us. Wishing you a smooth and speedy recovery!
We as a family are so happy we’ve found this dentist nearby. The skills and the client friendliness are wonderful!
Reply from the clinic
Thank you so much, Pieternel! It means a lot to hear that your whole family feels at home with us. We love seeing families come in together, knowing you trust us with everyone's care is the best compliment we could get. Looking forward to your next visit! Picasso Dental Clinic
We are very happy with our care, clean, efficient, great with kids. Thank you!
Reply from the clinic
Thank you, Lacey! Really glad to hear the kids had a good experience too, we know that's not always easy. Our team takes extra care to make sure little ones feel comfortable in the chair. Appreciate you taking the time to share this, and we'll see you and the family next time! Picasso Dental Clinic
The dental clinic is beautifully decorated and child-friendly. Every step of the process, from the receptionists and doctors to the after-sales service, was professional and pleasant. I've never experienced a teeth cleaning as gentle and clean anywhere else as at Picasso. Overall, I'm very satisfied and will be a long-term customer of this dental clinic.
Reply from the clinic
Thank you so much, Tram! Picasso Dental is delighted to hear that you had a comfortable experience at our clinic. We look forward to welcoming you back for your next check-up!
Great dentist, my teeth feel very clean. Everyone spoke English which is a plus! Very nice staff. 500k for clean and checkup. I will return again.
Reply from the clinic
Thanks for the review, Robert! Glad your teeth are feeling squeaky clean after your visit. English communication is something we prioritize because we want every patient to feel completely comfortable and understood. Great to know the staff made a good impression too. We'll be here whenever you're ready for your next clean and checkup. See you next time!
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