Patients
Reviews of Picasso Dental Clinic Hanoi (Westlake Square Branch).
Hanoi, Vietnam. 227 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.2 out of 10
Overall score
A solid, well-run Picasso branch in the Tay Ho Tay area serving the expat and diplomatic community, strong on English communication, conservative honest advice and transparent pricing. Treatment skews routine rather than complex full-arch work. Minor weaknesses are difficult parking, occasional rescheduling and a templated feel to many reviews.
Authenticity
9/10Verified branch at LKC22 Embassy Garden, Tay Ho Tay, Bac Tu Liem; part of the established network with external listings, named dentists, and reviews that include honest minor criticisms.
Treatment quality
8/10Good outcomes on cleanings, fillings, crowns, wisdom extractions, root canals and one Invisalign case, with conservative no-upsell advice praised; cases skew routine and one bonding initially felt thick.
Cleanliness
8/10Reviews consistently describe clean, modern treatment rooms with no hygiene complaints, though without the detailed sterilisation audit seen at the Old Quarter flagship.
Team
8/10Named dentists (Dr Lynn, Dr Linh), fluent English, accommodating of irregular schedules, and repeatedly praised for patience with children and anxious patients.
Price value
8/10Transparent pricing 50-70 percent below Western rates, consistently called fair; one reviewer noted a phone-versus-invoice price discrepancy.
Tourist suitability
8/10Open 7 days near West Lake and major hotels, English staff, same-day urgent fit-ins, airport pickup and hotel partnerships; parking is repeatedly flagged as difficult.
What comes up well
- Open 7 days near West Lake and major hotels, airport pickup offered
- Conservative, no-upsell advice repeatedly praised by expats
- Transparent pricing 50-70 percent below Western rates
- 50 reviews analysed, average 4.88/5
Points to weigh
- Parking repeatedly reported as difficult
- Occasional rescheduling and one phone-vs-invoice price discrepancy
- Many reviews share a templated structure
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 227 reviews
Polish, working in Hanoi for two years now. Came here for a check-up and a cleaning. Both done well. The dentist was efficient and professional. One small criticism is that the consultation felt a bit rushed during the explanation part, I had questions that I didn't get to ask before being moved to the chair. Otherwise good experience and fair pricing. Will probably come back but might ask for a…
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longer consult next time.
Best dental experience I've had in years honestly. Came for invisalign assessment, ended up signing up that day. Six months in and the change is remarkable. Dr Linh is fantastic. Cannot recommend highly enough.
I am a chef and my front teeth are essential to my profession (smiling at customers all day). Chipped a front tooth on a wine glass at a tasting event two weeks ago. Picasso Westlake fitted me in same day, did a composite bonding repair on the spot. The repair is invisible. Took maybe 45 minutes total. I went back to work the next morning with no one noticing. Absolute lifesavers.
German, retired and spending winters in Hanoi. I have had three crowns replaced at Picasso Westlake over my last two stays. All three are excellent quality, fit perfectly, no issues whatsoever. My German dentist examined the work during my last summer back home and said the quality was equivalent to what he would have done. I trust this clinic completely.
got my teeth cleaned, asked questions, dentist answered them properly without being condescending which i appreciated. clean space, fair price. came back for a filling 6 months later, same good experience. recommend.
I work in finance and travel constantly. Finding a dentist I can rely on while based in Hanoi has been a relief. Picasso Westlake fits all of my picky criteria. Bookings are easy via WhatsApp, English is fluent, the clinic runs on time generally, and the work itself is consistently good. Had three cleanings and one filling done over the past 14 months. No complaints.
literally saved my smile before my engagement photos. came in 2 weeks before the shoot, got a deep clean and whitening package, and the difference was insane. dentist was super sweet and patient. photos turned out gorgeous. 10/10
Service was good overall. I had a thorough check-up and one composite filling replaced. The clinical work was solid. One minor frustration: the appointment reminders only came in English and there was some confusion about whether my appointment was 9am or 9:30am because the email and the text differed. Cleared up quickly but worth mentioning. Treatment itself: no complaints.
Russian living in Hanoi for work. My English is not perfect but the staff here was very patient and made sure I understood everything before any treatment. I had a cleaning and two cavities filled. The dentist showed me xrays and explained everything with diagrams when words were tricky. Very respectful approach. I will continue coming here for all my dental work.
Right, full disclosure, I am a notorious tightwad when it comes to healthcare costs and I had been putting off having a new crown done because the prices in London were absurd. Bit the bullet and got it done at Picasso Westlake during a work trip. The crown is genuinely indistinguishable from my natural teeth. The dentist used a digital scanner and the whole process from scan to fitting took two…
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appointments three days apart. Total cost was less than a quarter of what my UK dentist quoted. Furious that I waited so long.
very good clinic, friendly staff, clean and modern. had cleaning and small filling. quick and painless. price reasonable.
Picked this clinic for a routine cleaning while in Hanoi for work. Ended up booking my whole family in when my wife and kids came over to join me. Four cleanings and two cavities total across the four of us. The kids were absolutely fine, dentist was great with them. Wife was impressed with how thorough the hygienist was. We will definitely come back next time we are in town.
Good clinic. Got a deep cleaning and one filling done. Both procedures were handled well. Front desk could be a bit more proactive about communicating wait times when running behind, but the actual dental care is solid. Would return.
First time visiting Vietnam, second time visiting a dentist in three years (long story involving insurance changes). Picasso Westlake was recommended by a friend who teaches English here. The dentist was incredibly gentle and didn't make me feel guilty about how long I'd gone between visits. Had a full cleaning, two cavities filled, and a consultation about a wisdom tooth that might need to come…
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out next year. Left feeling like I'd actually been listened to, which is rare.
came here on a recommendation from a coworker. cleaning + check up. very chill experience, dentist explained everything, no upsell attempts, fair price. clinic is super clean and modern. would recommend.
I had quite a complex case involving an old bridge that needed replacing plus two implants in the same area. Treatment was spread over four months which I expected for that kind of work. The planning phase was very thorough with multiple scans and a written treatment plan with costs broken down by stage. Everything came in on budget and the final result is beautiful. The bridge looks completely…
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natural and the implants feel exactly like real teeth. Worth every dong.
Texan retiree, snowbirding in Hanoi each winter for the last four years. Found Picasso through expat Facebook groups when I needed an emergency repair on a dislodged crown. They fixed it on the spot during my first visit. Have been going back ever since for all my routine work. The dentist remembers me each year which is nice. Quality is as good as anywhere I've been in the States and the cost…
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is laughable in comparison.
Mình là người Việt, sống gần Westlake. Đã đến đây hai lần để khám và làm sạch răng. Bác sĩ rất chuyên nghiệp và tận tâm. Giá hơi cao hơn các phòng khám địa phương nhưng chất lượng tương xứng. (I'm Vietnamese, living near Westlake. Been here twice for check-ups and cleanings. The dentist is very professional and dedicated. Prices are slightly higher than local clinics but quality matches.)…
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Recommend for anyone wanting international standard care.
I was visiting my daughter who teaches at the international school nearby. Had a tooth start aching on day two of a ten day visit and was worried about getting it sorted in time to fly home. Picasso saw me the next morning, identified that I needed a root canal, and managed to do the full treatment plus a crown across three visits in the same week. The dentist was patient with my many questions…
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and the crown matches my other teeth perfectly. I am 71 years old and very particular about my dental care. This clinic exceeded my expectations on every measure.
Got my wisdom tooth removed here last month. Was absolutely terrified going in but the dentist was so calm and reassuring. Procedure was quick, recovery was easier than I expected, and the follow-up call the next day to check on me was a really nice touch. Cost a fraction of what I'd pay back home in Auckland.
Je suis canadien, vivant à Hanoi depuis un an. (I'm Canadian, living in Hanoi for a year now.) Came here for a routine check and a small filling. Everything went smoothly. The dentist spoke excellent English and explained the treatment step by step. Will definitely return for my next cleaning.
Honestly this clinic surprised me. I'm Peruvian, living in Hanoi working for an NGO, and I'd been to two other dental clinics in the city before this one that left me unimpressed. Picasso Westlake felt completely different from the moment I walked in. The receptionist greeted me by name when I came back for my second visit, which is a small thing but it stuck with me. Had a deep clean done, plus a…
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small chip on my front tooth fixed with bonding. The bonding work is invisible. My partner literally couldn't tell which tooth I was talking about.
solid clinic, fair pricing. came in for an emergency, had a piece of crown come loose during dinner. they fit me in next morning, glued it back, took 20 minutes. only complaint is parking around there can be a nightmare during peak hours so plan accordingly.
I am Japanese, working in Hanoi for two years. The level of care here matches what I receive in Tokyo. Very precise, very clean, very polite. Got two crowns done and a cleaning. The crowns fit perfectly and match my other teeth beautifully. I appreciated that they used a digital scanner instead of the traditional impression material which always made me gag.
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