Patients
Reviews of Picasso Dental Clinic Hanoi (Old Quarter Branch).
Hanoi, Vietnam. 334 aggregated from Google, 23 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.9 out of 10
Overall score
The Old Quarter flagship of the Picasso network and the strongest branch by review evidence, with documented complex-case work and independent endorsements from a retired dentist and a healthcare administrator on hygiene and process. Central, English-speaking and well set up for visiting patients. Minor weaknesses are occasional admin and billing inconsistencies.
Authenticity
9/10Verified Old Quarter flagship on Chau Long, Truc Bach; decade-old network branch with named dentists, its own external review listings, and a balanced mix of glowing and genuinely critical reviews.
Treatment quality
9/10Strong complex-case evidence: implants, bridges, redone failed root canals and periodontal work, plus a retired French dentist praising rubber-dam use and composite quality. One wisdom-tooth case healed slowly.
Cleanliness
9/10A retired French dentist and a US healthcare administrator both audited and praised sterilisation, tool changing between patients and PPE. Spotless and modern; one review noted no privacy curtains.
Team
9/10Named dentists (Dr Emily, Dr Lynn, Dr Anna, Dr Linh, Dr Hoa, Dr Thang), multilingual, conservative with no upselling, and notably skilled with children and dental-phobic patients.
Price value
8/10Transparent pricing repeatedly praised against UK, Australia, Tokyo and Stockholm; minor dings include one billing error and one case where extra work was charged without prior confirmation.
Tourist suitability
9/10Central Truc Bach lakeside location walkable from Old Quarter hotels, English staff, same-day emergency fit-ins, free consults, email booking and multi-session planning around travel dates.
What comes up well
- Complex cases handled: implants, bridges, redone root canals, perio
- Hygiene and process praised by a retired dentist and a healthcare admin
- Central Truc Bach location, walkable from Old Quarter hotels
- 50 reviews analysed, average 4.9/5
Points to weigh
- One review reports extra work charged without prior confirmation
- Isolated mentions of billing error and no privacy curtains
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
A massive thank you to Dr Rosie and to the wonderful team at Picasso Dental for their constant support, guidance and excellent service over the past 2 years. Now, almost at the end of my braces treatment, I’ve never felt better about my smile. I would highly recommend Picasso Dental to anyone seeking a friendly and professional clinic with experts who will go that extra mile to make you feel…
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comfortable.
Reply from the clinic
Thank you so much, Adam Po, for your kind words and for being a valued patient at Picasso Dental! We are delighted to hear that you are satisfied with your braces treatment and that you now feel more confident about your smile. Our team takes great pride in providing excellent service and support to all our patients, and we are thrilled that we could make your experience a positive one. Your recommendation means a lot to us, and we truly appreciate your trust in our clinic and dental experts. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We are always here to ensure your continued comfort and satisfaction. Thank you again for choosing Picasso Dental, and we look forward to seeing your beautiful smile at your next visit!
Had a dental check up and clean/Polish at Picasso Hanoi recently, and I was really impressed by the quality of the staff, service and premises. Really thorough information and advice provided by very knowledgeable staff, highly recommended!!
Reply from the clinic
Thank you for choosing Picasso Dental Clinic for your dental check-up and cleaning/polishing. We appreciate your positive feedback and are thrilled to hear that you had a great experience with our staff, service, and premises. Our team takes pride in providing thorough information and advice to ensure our patients receive the highest quality care. We value your recommendation and look forward to serving you again in the future. If you have any further dental needs or concerns, please don't hesitate to reach out to us. Thank you for your trust in our clinic.
The entire experience was wonderful and painless. This clinic is extremely modern, and my dentist (Dr. Anna) and her staff were absolutely amazing! Everyone is highly trained, experienced, and professional. And the Customer Service staff (AKA: Charlie's Angels) is professional and incredibly friendly! They put a smile on my face as soon as I walk through the door! My only regret is that I am not…
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going to see them again for 3 months!
Reply from the clinic
Thank you for your glowing review, M D Barbieri! We're delighted to hear that you had a wonderful and painless experience at Picasso Dental Clinic. Our modern facilities, highly trained dentists like Dr. Anna, and professional staff are dedicated to providing the best possible care to our patients. We're thrilled that our customer service team, lovingly referred to as "Charlie's Angels," made you feel welcome and put a smile on your face. Your kind words are greatly appreciated, and we look forward to seeing you again in three months. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your dental needs!
First class service and treatment throughout, clearly explained. Would highly recommend!
Reply from the clinic
Thank you for your fantastic review! We're thrilled to hear that you had a first-class experience at Picasso Dental Clinic. Providing top-notch service and treatment is our priority, and we're glad that we were able to meet your expectations. Our team takes pride in ensuring clear communication and explaining the treatment process thoroughly. Thank you for recommending us, and we appreciate your trust in our clinic. If you have any further dental needs, please don't hesitate to reach out. We look forward to serving you again in the future!
Picasso dentists gave me a great service and arranged multiple appointments in a timely manner. The dentists and staff were all extremely friendly, helpful and spoke fantastic English.
Reply from the clinic
Hi Charlie, Thank you for leaving such a positive review of Picasso Dental Clinic! We're thrilled to hear that you had a great experience with us and that our team was able to arrange multiple appointments for you in a timely manner. Our team is committed to providing high-quality care in a comfortable and welcoming environment, and we're glad that we were able to meet your needs. It's great to hear that you found our dentists and staff to be extremely friendly, helpful, and proficient in English. We understand that clear communication is an important part of the dental experience, and we strive to ensure that all of our patients feel comfortable and well-informed throughout their time with us. Thank you for choosing Picasso Dental Clinic for your dental care, and we hope to continue providing you with excellent service in the future. If you ever have any questions or concerns, please don't hesitate to reach out to us. Best regards, The Picasso Dental Clinic Team
Fantastic dentist! Spoke English perfectly and I felt very comfortable through the process. Very clean and professional. I've already booked my next appointment!
Reply from the clinic
Thank you for taking the time to leave a review, Candice! We're thrilled to hear that you had a fantastic experience at our clinic and felt comfortable throughout the process. Our team strives to provide the highest level of professionalism and cleanliness, and we're glad that it showed during your visit. We look forward to seeing you again at your next appointment!
The staff at Picasso Dental Clinic are welcoming. They are professional and did a great job with my teeth.
Reply from the clinic
Thank you, Alix, for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience at our clinic and that our staff were welcoming and professional. We are committed to providing our patients with the highest quality dental care, and we are pleased to hear that we were able to meet your expectations. We appreciate your kind words and look forward to seeing you again soon.
(Translated by Google) A very professional service! (Original) Un service très professionnel !
Reply from the clinic
Merci beaucoup pour votre avis positif, Monsieur Gilles Montagnié. Nous sommes heureux que vous ayez apprécié notre service professionnel. Nous continuerons à fournir des soins de qualité supérieure à nos patients. Merci encore de votre confiance et de votre soutien.
I’ve been going here for well over SIX years. They have always been professional and easy to deal with. The dentists all speak English and are quite qualified. They utilize only the most modern medical equipment, to include cameras, x-rays, and real time imaging. They have done work for more than a dozen of my friends here. We have even had friends come from abroad to have their dental work done…
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here at Picasso.
Reply from the clinic
Thank you for sharing your positive experience at the dental clinic, Bill! It's great to hear that the clinic has consistently provided professional and high-quality service over the past three years. The fact that the dentists speak English and use modern equipment is definitely a plus for many patients. We appreciate you taking the time to leave a review and recommend the clinic to others.
The experience was great in the clinic. They made a good evaluation about my case and gave me good advise. The communication was great (they even took the time to contact me on whatsapp). The clinic is modern and clean. The staff is very profesional. Prices seemed good to me.
Reply from the clinic
Dear Maria, Thank you for taking the time to share your experience at Picasso Dental Clinic. We are thrilled to hear that you had a great experience with us and that you found our clinic modern and clean. We are happy to know that our staff provided you with professional service and good advice. It is great to hear that the communication with our team was helpful and that we were able to assist you on WhatsApp. We are glad that our evaluation met your expectations and that you found our prices reasonable. We appreciate your feedback and would be honored to have the opportunity to provide you with the same level of service in the future. Thank you for choosing Picasso Dental Clinic! Best regards, Picasso Dental Clinic Team
good dentist, professional setup, very friendly, helpful, good communication, tip top!
Reply from the clinic
Dear Georg Hoelger, Thank you for your kind review of Picasso Dental Clinic. We are thrilled to hear that you had a positive experience with our team and found our clinic to be professional and friendly. Our goal is to provide excellent dental care and top-notch service to all of our patients, and we are glad to hear that we met your expectations. Please don't hesitate to contact us again if you need any further assistance with your dental health. We appreciate your business and look forward to seeing you again in the future. Best regards, Picasso Dental Clinic
The doctors and staff are kind and careful. I never feel pressure to do more than I am able to. They explain every step and every treatment well.
Reply from the clinic
Hi Nadia, Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience at Picasso Dental Clinic and that our team was able to provide you with kind and careful care. We understand that dental procedures can be stressful, and we strive to create a comfortable and supportive environment for all of our patients. We're also glad to hear that you felt well-informed throughout your treatment. Our team believes in the importance of clear communication and patient education, and we make sure to explain every step and treatment in detail so that you can make informed decisions about your dental health. Thank you for choosing Picasso Dental Clinic for your dental care, and we look forward to seeing you again soon. If you ever have any questions or concerns, please don't hesitate to reach out to us. Best regards, The Picasso Dental Clinic Team
Been very pleased indeed with the service here at the ease at getting appointments. Recommended
Reply from the clinic
Thank you for your positive review, Nick! We're glad to hear that you've been pleased with our service and found it easy to get appointments. Our goal is always to provide our patients with the best possible experience, so we appreciate your recommendation. Please don't hesitate to reach out if you have any further dental needs.
Amazing service! As a traveller from the US in town for the month, my friends recommended this office to me and I absolutely loved the service! Definitely will be back again!
Reply from the clinic
Thank you so much for taking the time to share your experience at Picasso Dental Clinic, Kristi! We are thrilled to hear that you enjoyed our service and that your friends recommended us to you. It means a lot to us that you felt comfortable and satisfied with our care. We look forward to seeing you again in the future!
chăm sóc tốt, dịch vụ ổn, giá cả phải chăng lần sau sẽ ghé lại (Translated by Google) Good care, decent service, reasonable prices. I'll definitely visit again next time.
Reply from the clinic
Chào Tùng Khang, Cảm ơn bạn đã dành thời gian để viết nhận xét về Picasso Dental Clinic. Chúng tôi rất vui mừng khi biết bạn hài lòng với chất lượng chăm sóc và dịch vụ của chúng tôi, cũng như mức giá phải chăng. Mục tiêu hàng đầu của chúng tôi là cung cấp dịch vụ nha khoa chất lượng cao với giá cả hợp lý, và nhận xét của bạn là minh chứng cho nỗ lực không ngừng của chúng tôi trong việc đạt được mục tiêu này. Chúng tôi rất mong được chào đón bạn trở lại trong lần sau. Sự hài lòng của bạn là động lực quan trọng giúp chúng tôi tiếp tục nỗ lực mang đến dịch vụ tốt nhất. Trân trọng, Đội ngũ tại Picasso Dental Clinic
Picasso blowed my mind with their professional service and experienced, kind dentist. Thank you, Dr. Rosie for your treatment and dental care products, I will come back soon ❤️
dịch vụ tốt, giá cả phải chăng, cảm ơn chị ny đã tư vấn tận tình cho em (Translated by Google) Good service, reasonable price, thank you for your enthusiastic advice
Excellent customer service, speed of reply and quality of work. I am very happy with their service and would absolutely recommend them. I was in need of urgent dental treatment when I was in Vietnam on holiday and they saw me the next day and flexed to ensure I had the treatment I needed in the time I had available. They kept in touch throughout the whole experience and stayed open until 7:30pm on…
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a Saturday evening for my treatment. Thank you team
Reply from the clinic
Hi Laura, Thank you so much for taking the time to share your positive experience with our practice on our Google business profile. Your feedback means the world to us and we're thrilled to hear that you had a great experience with us. We're always striving to provide the best care possible to our patients, and it's wonderful to hear that our efforts are making a difference in your health and well-being. If there's anything else we can do to make your experience with us even better, please don't hesitate to let us know. We truly appreciate your trust and confidence in us, and we look forward to seeing you again soon. Best regards, Picasso Dental Clinic Hanoi
(Translated by Google) Excellent doctors and staff, I recommend this clinic! Everything is at a high level. It all started with a toothache, and it was not easy to decide to go to the dentist while traveling. In the end, the clinic removed the tooth, and then I went here again and did everything else: fillings, crowns and a bridge. Very pleased) (Original) Отличные доктора и персонал, рекомендую…
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ю эту клинику! Все на высоком уровне. Началось с того что заболел зуб, и было не легко решится пойти к зубному находясь в путешествии. В итоге в клинике удалили зуб, и потом я еще сюда ходил и сделал все остальное: пломбы, коронки и мост. Очень доволен)
Reply from the clinic
Спасибо большое за ваш отзыв, Николай! Мы рады, что наша клиника смогла предоставить вам качественную медицинскую помощь и удобный сервис. Мы всегда стремимся обеспечить наших пациентов высоким уровнем профессионализма и заботы. Будем рады видеть вас в нашей клинике снова в случае необходимости. Спасибо за то, что выбрали Picasso Dental!
(Translated by Google) A friend of mine came for a trip and suddenly had a toothache. The pain could not be relieved even if she bought medicine at the pharmacy. She made an appointment here. The staff and doctors were very kind. The treatment and charges were explained very clearly. They would only proceed after confirming with you. It made people feel very relieved. You can feel that the…
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doctor gave the best advice for the patient's condition and would not make random recommendations for the sake of charges. Thank you very much, doctor❤️ (Original) 朋友來旅行突然牙齒疼痛，在藥局買藥都壓不住疼痛，臨時預約找到了這裡，工作人員及醫生都非常溫柔，治療及收費都會說明的很清楚，跟你確認完才會進行，讓人非常安心，可以感受到醫生是為病人的病情著想而給出的最好建議，不會為了收費亂推薦，非常謝謝醫生❤️
Reply from the clinic
感謝您的評論！很高興得知您的朋友在我們診所得到了良好的治療體驗。我們非常重視每位患者的需求，並會盡力提供最好的治療建議和服務。希望您的朋友現在已經恢復了健康。如果您有任何其他問題或需要，請隨時聯繫我們。再次感謝您的評論！
Admin Monica - you are still in my heart! I was a client of Dr.Nam and Dr.Rosie. So, highly recommended clinic to visit because of its high level of service and a vibe. This place is worth it to fly from another country.
Reply from the clinic
Thank you for your positive review! We are glad that you had a great experience with our team, and we appreciate your recommendation. We strive to provide high-quality dental services and a welcoming atmosphere for all of our patients. We hope to see you again in the future!
(Translated by Google) I wish I could take this practice home with me! Dr. Anna studied in Germany and speaks perfect German, and the reception staff speak English and are very helpful in scheduling appointments. They took plenty of time to address my concerns, and I felt very comfortable. The prices are fair, the practice is ultra-modern, and all the staff are very friendly. If anything isn't…
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right, you get a free follow-up appointment. I would definitely come back. Thank you, Dr. Anna and team! 😍 (Original) Diese Praxis würde ich am liebsten mit nach Hause nehmen! Dr. Anna hat in Deutschland studiert und spricht perfektes deutsch und die Angestellten an der Rezeption sprechen englisch und bemühen sich um eine schnelle Termin Vergabe. Es wurde sich für mein Anliegen richtig viel Zeit genommen und ich habe mich sehr wohl gefühlt. Die Preise sind fair, die Praxis ist supermodern und alle Angestellten sind sehr freundlich. Wenn etwas nicht stimmt, bekommt man einen kostenfreien Nachsorge Termin. Ich würde jederzeit wiederkehren. Danke Dr. Anna und Team 😍
Reply from the clinic
Vielen Dank für Ihre freundliche Bewertung, Mara! Es freut uns sehr zu hören, dass Sie mit unserem Service und unserer Praxis zufrieden waren. Wir sind stolz darauf, dass unsere Mitarbeiterinnen an der Rezeption Englisch sprechen und wir Ihnen bei der Terminvergabe schnell und unkompliziert helfen konnten. Es ist uns eine Freude, Ihnen bei Ihrem Anliegen geholfen zu haben und wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Dr. Anna und das gesamte Team der Praxis.
Phòng khám sạch sẽ máy móc hiện đại mình đã nhổ 2 cái răng khôn ở đây. Bác sĩ tư vấn rất kĩ càng về việc nhổ răng khôn có lợi và hại như thế nào, cũng làm xét nghiệm máu cẩn thận cho mình. Nhân viên thân thiện quan tâm mình hết sức trước, trong và cả sau khi mình đã nhổ răng làm mình thấy rất an tâm. Mình nhổ xong chỉ đau 1 buổi tối, hôm sau là đỡ hẳn chỉ là hạn chế ăn bên nhổ thôi. Nói chung là…
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mình rất hài lòng khi bỏ tiền ra cho dịch vụ. (Translated by Google) The clinic is clean and has modern equipment. I had my 2 wisdom teeth extracted here. The doctor gave me detailed advice on the benefits and harms of wisdom teeth extraction, and also did a careful blood test for me. The friendly staff took great care of me before, during, and after the extraction, which made me feel very secure. After the extraction, I only felt pain for one evening, and the next day it was much better, except for the limited food intake at the extraction site. Overall, I am very satisfied with the service I paid for.
Mình vừa kết thúc chỉnh nha với DR. Thảo ở đây. Rất hài lòng với kết quả sau niềng răng. Thời gian phải đeo niềng còn ngắn hơn thời gian bác sĩ dự kiến. :))))) BS rất nhẹ nhàng, nha khoa sạch sẽ, có đầy đủ máy móc chụp phim kiểm tra trong quá trình niềng nên không mất công đi lại nhiều. Tóm lại là rất ưng. Mọi người tham khảo ạ. (Translated by Google) I just finished orthodontics with DR. Thao…
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o here. I am very satisfied with the results after braces. The time I had to wear braces was shorter than the doctor expected. :))))) The doctor is very gentle, the dental office is clean, there are full machines to take X-rays during the braces process so I don't have to travel much. In short, I am very satisfied. Everyone should refer to it.
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