Patients
Reviews of Ory Dental Studio.
Santos, Brazil. 57 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 57 reviews
He was very well received! The treatment had good results 🕯🙏🏼🙂 …
Reply from the clinic
Daniel, my dear, thank you so much for your kind words. It's wonderful to receive such complimentary feedback as yours. We hope to see you soon.
The clinic is beautiful... the service from reception to the dentist is excellent. I'm undergoing treatment with Dr. Bruno and I'm always grateful for his attention and care for my smile and well-being.
Reply from the clinic
Amanda, thank you so much for your kind words and for sharing your experience. It's a great pleasure to assist such lovely people like you, it's a joy to have you here, and I'm here for anything you need! Big hug!!
The best professionals for your dental treatment!! I always recommend them without hesitation!!
Reply from the clinic
Dear Caio! You are part of our history as a clinic and are a very dear patient and friend! Always welcome!! Thank you!!!
Wonderful place and excellent service! Several treatments and procedures all in one place! Very good!
Horrible!!! I scheduled an evaluation appointment, went to the clinic, and the dentist didn't even look at my mouth. She ordered a series of blood tests because she claimed to be qualified for an alternative nutritional treatment, as she needed to understand my metabolism and then examine me and give me a treatment estimate. But I didn't leave without having to pay for the evaluation appointment…
Read the rest of this review
that never happened, because I left in the same condition I arrived in, without knowing what or how much I would spend. It was supposed to be an evaluation appointment, not to get a list of tests. But I fell for it. Due to their complexity, the requested tests took two weeks to get the results. I called and scheduled to bring the tests in about two days in advance. The day before, they tried to cancel, but I refused. Then they changed the time, saying it would be a lunch slot, which I couldn't get to because of work, and 20 minutes after the supposed slot, or at the time I had scheduled, they called me saying the dentist was going on vacation and couldn't wait for me. I would have to wait three weeks to see her again. How is that possible???? What kind of clinic is this that doesn't offer the option of getting a quote???? I've had a toothache for two weeks, spent money on exams, and now I have to wait for a dentist to return from vacation??? There was no negotiation. I was forced to find another dentist to assess and quote my case, which, given the excellent service there, is already under contract and being treated. And to my utter outrage, I asked the La Sante clinic to refund the money they charged me for ordering the exams, because that was all it was: "Hi, [your name], get these exams done and come back here" - and the answer was no, you're not entitled to it. In other words, I paid for an evaluation consultation that led nowhere, I can't get my money back, and I spent two weeks with a toothache only for the clinic not to have anyone else who could quote my case. In short, I don't recommend them!! They don't even have the structure to provide quotes, and if someone goes on vacation, the clinic shuts down. Worse, they don't refund money for what they don't do. Horrible!!!!
Reply from the clinic
Good evening Mr. Edmilson, I believe there must have been some mistake. You are not listed in our system as a patient. You probably saw a different dentist at another location. Here at Ory, only Dr. Bruno Carvalho and his wife, Dr. Karla Furtado, practice, as you can see in our photos and website. If we can help with anything, please let us know. However, we kindly request that you remove this negative review and forward it to the correct professional. Sincerely, Ory Dental Studio
Excellent professionals, highly competent and attentive! A leading clinic in the city of Santos!! I highly recommend it!!
Reply from the clinic
Thank you, dear Michele! It's always a pleasure to assist you.
La Santé clinic has a unique environment and top-notch professionals. I recommend it to residents of Santos and the surrounding area.
Reply from the clinic
Thank you for your continued kindness, my dear Flavio! Come back anytime!
This clinic is equipped with state-of-the-art equipment and staffed by highly competent and attentive professionals. I highly recommend it!
Reply from the clinic
Thank you, dear Rebecca, for your kindness.
This clinic has exemplary professionals! I can resolve several issues in one place, which is why I travel from São Paulo to Santos just to receive this excellent service.
Reply from the clinic
Thank you Bruna for your continued affection and trust.
My experience at Lá Santé couldn't have been better! From the wonderful space to the excellent service provided by the professionals. I travel from São Paulo to Santos for my treatment because I trust and appreciate the overall quality of the clinic! Congratulations to Lá Santé for the care and affection they give their patients!
Reply from the clinic
Durval, we greatly appreciate your kindness and trust.
Excellent dental clinic. Very competent and friendly professionals. Plus, top-notch infrastructure. I recommend it!
Reply from the clinic
Thank you Danilo for your continued kindness.
Excellent clinic. Attentive service from reception to clinical care. Experienced and extremely competent professionals.
Reply from the clinic
Luiz, we are very happy to hear about your great experience at our clinic.
Excellent service, friendly dentists who are up-to-date on the latest advancements in dentistry. I highly recommend them!
Reply from the clinic
Thank you very much for your kind words, Mariana.
It's great to be attended to by such qualified professionals!! The service was excellent, they respect the schedule... I was seen at my appointment time... The clinic is beautiful, a pleasant environment!!! I really liked it!!!! I recommend it!
Reply from the clinic
Thank you very much, Denise. It's a pleasure to assist you.
Excellent service, top-notch professionals. Beautiful clinic! And they gave me a celebrity smile. I highly recommend it.
Reply from the clinic
Thank you, Glaucia! Your kind words let us know we're on the right track.
First-class service + pleasant atmosphere + highly trained and attentive professionals = SMILES! Congratulations La Santé Team!
Excellent service provided by highly skilled professionals. Furthermore, the clinic is very hygienic and I was always seen on time, without delays. I highly recommend it!
Reply from the clinic
Come back anytime, Leonardo, it's a pleasure to have patients like you.
Excellent service with a great team! Plus, the clinic is beautiful!! They deserve congratulations! I will recommend them!
Reply from the clinic
Thank you, dear Camila, for your kindness.
Excellent clinic!!!! Highly qualified professionals, welcoming and modern environment! I was treated very well and I am extremely satisfied with the treatment results! I highly recommend it!!!
Reply from the clinic
Thank you so much Ana for your kindness, come back anytime!
Great clinic! I spent my vacation there and everything went very well.
Reply from the clinic
Thank you so much, Henrique!
I would like to express my immense satisfaction with the service we received at Ory Dental. From the very first moment, we were very attentive and professional, from the reception staff to Dr. Karla. Our experience was excellent, and I am extremely satisfied with the result of the treatment. Thank you from the bottom of my heart, and please continue with this wonderful work!
At Ory, they are super attentive, always punctual with no delays, and the clinic is very comfortable. Oh, and they accept cryptocurrency payments.
Reply from the clinic
Thank you so much for your continued kindness, Alisson! It's a pleasure to have you here.
Dr. Karla and Dr. Bruno are excellent professionals; they are humane and exceptionally polite. Being their patient was the best choice I ever made. The office is beautiful, and I must also mention the kindness and respect shown by their secretary, Daniella.
Reply from the clinic
Monique, thank you so much for your kind words. We are very grateful to be able to welcome such dear people as you and your family. Big hug!
Excellent professionals, competent, polite, and attentive to patients and their families.
Reply from the clinic
Thank you Dilma for your feedback!! We always hope to serve your family in the best way possible so that these 4 stars can soon become 5! Have a great week and a big hug to the whole family!
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