Patients
Reviews of NP International Dental Clinic.
Bangkok, Thailand. 73 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
NP International Dental Clinic is a well-equipped Sukhumvit-area clinic with Chulalongkorn-trained specialists across implants, root canals, and orthodontics. Tourist accessibility is strong with BTS proximity, GoWabi listing, and confirmed English-language service for international patients including walk-in emergency care. Two post-treatment complaints (crown failure with unanswered follow-up, retainer error billed to patient) warrant monitoring but do not offset the broadly positive experience profile.
Authenticity
6/10Rating 4.75/73; LIGHT manipulation (-1 auth). Mixed reviews with genuine criticism suggest organic pattern. International reviewers confirm real tourist experience.
Treatment quality
7/10Strong implant and root canal work. Crown came loose within 2 years with no response to messages. Retainer error charged 2000 baht to patient. Orthodontist available only 1 day/month.
Cleanliness
9/10Consistently described as spotless, modern, and well-equipped. CT scanning and digital X-ray in-house. Dental spa setup confirmed.
Team
7/10Multiple named Chulalongkorn-trained specialists: Dr. Arthiphan (implants), Dr. Somsinee (root canal), Dr. Sirida, Dr. Paknisa. Post-care communication failures noted in 2 cases.
Price value
7/10No upselling patterns found. GoWabi competitive rates. Charged patient for clinic mistake once (retainer error). Installment plans available.
Tourist suitability
8/10Sukhumvit Soi 41, ~300m from BTS Phrom Phong. PRIMARY zone. Strong English, tourist emergency accommodation confirmed, GoWabi listed, LINE booking confirmed.
What comes up well
- Sukhumvit Soi 41, BTS Phrom Phong, PRIMARY tourist zone
- Multiple named specialists: implants, root canal, orthodontics
- GoWabi listed, LINE booking, installment plans available
- CT scan and digital X-ray in-house
- Emergency same-day tourist accommodation confirmed
Points to weigh
- Crown loose within 2 years, follow-up messages ignored (Primo review)
- Patient charged 2000 baht for clinic retainer error (Baseem review)
- Orthodontist available only 1 day per month
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
I'm writing this honest review to provide information for those who are making a decision, and hopefully, it will serve as feedback for the clinic to improve. First, I must confirm that my previous dental implant treatment with Dr. Arthiphan was excellent; the implants worked normally without any problems. I can attest that he is gentle and provides good advice, which is why I have always…
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s trusted him. However, after two years, the crown came loose, requiring treatment with another doctor. I didn't mind this, as I thought either doctor would do. What I encountered was: - A lack of clear explanation of the treatment plan. - Unanswered questions, leaving the patient confused about what was happening. - The atmosphere and methods during the procedure lacked professionalism, making me feel unsafe. *After the treatment: - Less than 24 hours later, the implant came loose again. I wouldn't question the quality or procedures if I had received better communication. - I experienced pain and numbness in my face, from below my eyes down to the corners of my mouth, for up to three days. This is very worrying for a patient. - My messages on LINE were read but not replied to multiple times. • Phone calls went unanswered. • When I urged for a quicker response, I was simply told to wait. Without any assistance in assessing symptoms or providing any information, during a time when the patient was experiencing significant distress and anxiety, the lack of response or such a response is not just a matter of service, but a matter of “responsibility towards the patient” that should be given greater importance. Even though I later met with the attending physician who provided the same level of care and explanation, the previous incident clearly impacted my confidence. Hopefully, this feedback will help the clinic improve its patient care.
Reply from the clinic
Thank you for your honest review and feedback. 🙏🏻 The clinic sincerely apologizes for the negative experience, especially during a time when the patient was anxious and did not receive proper care or communication. We have taken your suggestions seriously and will use them to improve communication, patient information provision, and post-treatment follow-up. Thank you again for your continued trust in our doctor and clinic. We will certainly strive to improve our services further. 🙇🏻♀️
I consulted with Dr. Somsinee about root canal treatment. She explained everything and gave excellent advice. I had my dental implant done by Dr. Arthiphan. The extraction was painless, and the implant placement was also painless, although there was some post-operative soreness, as is normal. Dr. Arthiphan was very gentle and patient. I also had my crown done by Dr. Sirida. She was also very…
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y gentle and patient. Parking is available at Tops for those driving, and it's a short walk from the BTS station. If you're looking for a dentist for root canal treatment and dental implants, I highly recommend all three doctors and this clinic. I was very impressed.
Reply from the clinic
Thank you for entrusting NPIDC with your care. 😊🙏🏻
Today I came for a teeth cleaning and whitening. The clinic is easy to find and convenient to get to. Dr. Sirida and her assistants are very meticulous, unhurried, listen attentively, and offer excellent advice on how to solve problems. Importantly, they don't push sales.
Modern equipment, gentle doctors, excellent service. I felt impressed and at ease when using the services here.
Reply from the clinic
Thank you for allowing our team to take care of you. ^^
Getting my teeth whitened here was amazing! The dentist was so kind and gave great advice. The clinic was super clean and the equipment was very modern. Excellent!
Reply from the clinic
Thank you for trusting us with your care.
I had an emergency case and only 7 days in Thailand, but NP International dental Clinic went above and beyond to help me. The staff were super friendly and welcoming from the moment I walked in, and the dentist was both professional and very knowledgeable. They were extremely accommodating with my tight schedule and even stayed after hours to make sure my treatment was completed in time. I’m truly…
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grateful for their care and dedication. Highly recommend this clinic if you’re looking for excellent service and expertise!
Reply from the clinic
Thank you so much for sharing your experience with us! We’re delighted to hear that our team at NP International Dental Clinic Sukhumvit 41 could support you during your emergency visit and make your stay in Thailand a little easier. Your kind words about our staff and dentists mean a lot to us, and we’re glad you felt cared for from start to finish. We truly appreciate your recommendation and look forward to welcoming you again whenever you’re in Bangkok. 💙
Excellent service, clean clinic, teeth cleaning and oral spa treatment. Highly recommended.
Reply from the clinic
Thank you for visiting our shop and for sharing your positive experience!
The doctor has a gentle hand. It's clean and good.
Reply from the clinic
Thank you for trusting us to take care of you.
Hi I'm from Indonesia ❤️ First time doing tartar removal and I came here 🤗 they are very friendly and the place is cool, comfortable, clean 😍 at first I was scared but after being handled by the doctor I didn't feel any pain. The work was very careful and gave me a break so that my jaw wouldn't cramp 🤗 only a little pain and that's normal. long story short I'm curious about the results 😍…
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after finishing I didn't feel pain when drinking ice or eating .. teeth free from tartar must be everyone's dream. thank you doctor and staff of NP Internasional Dental Clinic because the results are according to my expectations ❤️❤️
Reply from the clinic
Thank you for your trust and stopping by to use our services. Our team is very pleased and happy to have taken care of you.
Very professional and patient with tourists! If I could, I would have had all my dental work done here!!! Perfect job of restoring a tooth. I'll be back soon for another tooth 👍 After trying the treatments here, you won't want to go anywhere else. Highly recommended for the care and attention to detail (no one had ever put gel on my lips to avoid irritation while the doctor was working).…
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Whether you're a local or a tourist, go there. They're truly excellent, professional, and competent, and they explain both prices and the work they're about to do in detail. They even have a chat line if you want to contact them first.
Reply from the clinic
thanks ^^
Thank you, Dr. Athipun, for your kindness and excellent advice. Even though you are a specialist and hold a high-ranking position, your conduct towards patients is truly commendable, a stark contrast to most doctors these days. The clinic staff were also incredibly helpful and polite. 🙏 I still find it hard to believe that such excellent staff and service still exist today. 😀👍👍👍👍🙏
Reply from the clinic
Thank you for your kind words and encouragement to the doctor and team. We are very happy to have cared for and provided service. We will always maintain this standard to ensure everyone has a positive experience. 😊😍
Dr. Paknisa has a very gentle touch. I've had my teeth cleaned by many other doctors, and none have been as gentle. The counter staff managed the queue efficiently. Ten out of ten, no complaints.
Reply from the clinic
Thank you for sharing your wonderful experience! 😊✨
I brought my mother to get dental implants with Dr. Wan here. She has had three implants done so far. The price is good. Dr. Jaiyen is kind and helpful. He gives good advice and explains things in an easy-to-understand way.
Reply from the clinic
Thank you for stopping by to share your experience 😊
I found this place as I was walking by. I could not fault them. I've had a huge amount of dental and periodontal work done, and have had a lot of negative experiences with both. The dentist I saw was kind, gentle, professional and also conscientious. I will definitely be returning. Would highly recommend.
Reply from the clinic
Thank you so much,Moss We’re truly glad to hear you had a positive experience. Looking forward to welcoming you again soon!🦷😊 …
I had my first dental implant done here, and the advice was excellent.
Reply from the clinic
Thank you for trusting our team to handle your initial dental implant needs. We are very happy that you are satisfied with our service. 😊
The doctor and staff were very kind and spoke very well. Highly recommend! 💗 …
Reply from the clinic
Thank you for trusting our team to take care of you. 😊
The doctor was gentle and explained the procedure in detail.
Reply from the clinic
Thank you so much for trusting our team to take care of you, Dr. Pleum. We are very happy! 😊
I came across the surgery as walk-in so decided to try. From booking the appointment, to the consultation and the extractions themselves, I couldn't fault any part. They made me feel at ease at every step and even took me up the road to an imaging office for an external x-ray when I struggled with the normal ones. During the extractions, the dentist - Prof. DR. Atiphan- was calm and reassuring and…
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checked in with me throughout. I would definitely recommend it here.
Reply from the clinic
Thank you so much for your kind review and for sharing your experience with us. We’re thrilled to hear that you felt at ease throughout the process, from booking your appointment to completing the procedure. Your positive feedback about our team’s care and attention, as well as Dr. Atiphan’s reassurance during the extractions, truly means a lot to us. We are committed to providing the best possible care to all our patients, and your words are a great encouragement to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you again in the future!
The clinic is conveniently located. However, the wait time was almost an hour. The service wasn't very impressive. There was no price quote given before the service. I came for a regular teeth cleaning. At most clinics or hospitals, after the cleaning is complete, the assistant gives you a mirror to check your teeth. This clinic didn't provide a mirror, and they didn't even ask any further…
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er questions; they just turned their backs to do something else. I informed the counter staff that they should add a mirror for customers to check their teeth after the procedure. The counter staff replied that customers could request a mirror if they wanted. Checking teeth after treatment is a basic service that any dental clinic should provide. Compared to other places, the price wasn't significantly cheaper. Therefore, a basic service that aligns with the quality of service is crucial.
Reply from the clinic
Thank you, Yapa, for your valuable feedback and suggestions. We sincerely apologize if our service did not meet your expectations. We will take your feedback into consideration to improve and clarify pricing and procedures to better meet our customers' expectations. If you have any further questions or require any further assistance, please feel free to contact the clinic. We are happy to listen and resolve any issues. We hope to have the opportunity to serve you again in the future. 🙏
Terrible experience. Unprofessional doctors. Messed up my retainers and then asked me to pay 2000 baht extra for their mistake.
Reply from the clinic
Dear Baseem, We deeply regret your experience and apologize for any inconvenience caused. Please allow us to make things right. Kindly contact us directly at 095-963-9068 so we can address this matter promptly. Best regards, NP International Dental Clinic
This was my first time having a wisdom tooth extracted, and the doctor was excellent. She was kind, calm, and it wasn't scary or as painful as I expected. The location was also convenient.
Reply from the clinic
Thank you for trusting our clinic to take care of you. 😊
The dentist gave good advice, the equipment was complete, and it was clean. The dentist filled the tooth and adjusted it until I felt comfortable, making it easier to bite without discomfort.
Reply from the clinic
Thank you very much, Mr. Nop Vorrasanpisut, for your trust and for choosing our services. ❤️ Our team of dentists and staff were delighted to take care of you and are glad that you were satisfied with our services. We are always happy to take care of you. 😊
The clinic takes very good care of me. The doctor is very skilled and gives very accurate advice. 🥰🩷🩷 …
Reply from the clinic
Thank you for the compliment! The clinic is very happy to have taken care of your beautiful smile and we hope to serve you again. 😍✨
The location is convenient and easy to get to. Initially, I was going for dental implants, but I decided to get braces first, so I have to come every month. Unfortunately, the orthodontist is only available one day a month, which is difficult. However, the orthodontist is kind. I wish they would explain the treatment plan each time I visit, as I don't know much about it. The queuing system is…
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sometimes fast, sometimes slow. Once, when I had a tooth extracted, I waited for two hours! It was so long, and they even let people who came later get treated first. I was quite annoyed. The staff apologized, but I felt like I wasted more time than anything else. (It seemed like there weren't enough doctors that day; nobody told me anything, I had to ask.) But that was a while ago, so I don't mind anymore. I think I'll continue getting treatment here for a long time, even for dental implants, if the service remains good. (It's been almost a year since I started treatment here, and I'm only just getting around to writing this review! haha)
Reply from the clinic
Thank you for your valuable feedback and suggestions. We sincerely apologize for any inconvenience caused and appreciate all suggestions in order to improve our services. We are happy to assist you with any further questions or if you require advice on your next treatment. Please contact the clinic at the provided phone number or through your preferred channel. Thank you for your trust in NP IDC. Our team is always committed to caring for and improving our services for our customers. ✨✨
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