Patients
Reviews of Viet Han Dental.
Nha Trang, Vietnam. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Viet Han Dental is Nha Trang's most prominent tourist dental clinic with exceptional equipment, multilingual coordinators, and a track record of complex multi-week work praised by Australians and Germans. However, confirmed incentivized review solicitation undermines the rating, and a serious filling malpractice case (Dr. Tinh: wrong height, healthy tooth damaged, abscess caused) combined with rude staff incidents reveals quality control gaps beneath the polished tourist-facing image.
Authenticity
4/10Baseline 8: website, 10+ named staff, 6 specialists, iTero Lumina + CBCT + DiO implants, multi-week treatments confirmed, Nha Trang tourist hub. -3 Heavy: M P (1-star, 8-year Vietnam resident) explicitly confirms clinic offers discounts/gifts for 5-star testimonials. -1 Light: T.V review uses starred template format. Final 4.
Treatment quality
4/10Baseline 8: complete mouth overhaul (implants+bridges+crowns) praised vs Thailand/Australia; 3 Lava Plus crowns in under a week vs Germany; 2-year braces tracked; CT + honest no-treatment referral. -3 Heavy: Dr. Tinh — wrong-height filling, dismissed patient twice, filed down healthy tooth, caused abscess. -1 Light: Annet Santeei — upselling of filling replacement when fillings confirmed intact. Final 4.
Cleanliness
8/10Baseline 8: ultra-modern equipment; CT scan room confirmed; 'ultra-modern and very clean' (a mart); iTero Lumina scanner; no negative cleanliness signals. Final 8.
Team
5/10Baseline 7: 10+ named staff; Russian-speaking Dr. Inga; Sophia+Rachel+Lisa coordinators; Dr. Tu Anh+Son husband-wife ortho team; free consultation when no treatment needed; 24/7 coordinator availability (Panthera Onca). -2 Medium: Dr. Inga rude to child, said treatment 'costs pennies, not interested in difficult children' (Anna Borisova); receptionist Sohia described as extremely rude (Alina Nebesnaya). Final 5.
Price value
8/10Baseline 8: cleaning 250k VND; 3 Lava Plus crowns praised vs Germany; full arch crowns $5k AUD (fraction of Australia); fillings 1,200-9,000 RUB equivalent; free CT scan+consultation; free X-ray confirmed multiple patients. Final 8.
Tourist suitability
8/10Baseline 8: Nha Trang beach resort tourist hub; multilingual English+Russian; Sophia+Rachel+Lisa+Ngan coordinators; serves Australians, Russians, Germans, Israelis, Dutch, Korean; Gary MacDougall explicitly recommends over HCMC for dental tourists; walk-in and appointment both accepted. Final 8.
What comes up well
- Complete mouth overhaul (implants + bridges + crowns) praised as fraction of Australian cost and cheaper than Thailand quotes (Geoff Linney)
- 3 Lava Plus ceramic crowns + onlays completed in under a week — compared favorably to German dentists (Panthera Onca)
- Russian-speaking Dr. Inga; multilingual coordinators Sophia, Rachel, Lisa, Ngan available for international patients
- Honest CT scan + no-charge consultation when no treatment needed (Smokewith Me, yehuda schor)
- Top 1 Nha Trang by Global Clinic Rating; 9+ years; 20,000+ patients; iTero Lumina + CBCT + DiO implants
Points to weigh
- M P (1-star): clinic confirmed offering discounts/gifts for 5-star testimonials — incentivized review solicitation program
- Dr. Tinh: filling aligned incorrectly, dismissed patient's complaints twice, filed down healthy tooth instead of fixing filling, caused abscess requiring further treatment
- Dr. Inga: rude to child patient, stated 'treatment costs pennies, not interested in difficult children' (Anna Borisova)
- Annet Santeei (2-star): upselling — claimed fillings needed replacement when they were confirmed intact by patient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
I really liked it, everything was done quickly and efficiently.
Reply from the clinic
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you were happy with the quick and … More
Great place, they did the cleaning without pain 😊 …
Reply from the clinic
Thank you sincerely for sharing your kind words! We’re so happy to know that you felt comfortable and experienced a painless … More
Everything was great, I got an appointment quickly, and the teeth cleaning was practically free (750 rubles in our currency). The exam and X-ray were free.
Reply from the clinic
Thank you so much for sharing your experience at Viet Han Dental! We’re delighted to know that you were satisfied with the quick appointment … More
I found this place by recommendations of some Russian bloggers in instagram and YouTube and decided to come here. Before two months I made my appointment, discussed some details and prices. They had a discount for September month so I came …
Reply from the clinic
Thank you so much for taking the time to share such a detailed and thoughtful review. … More
Viet Han Dental Clinic is amazing! Everyone is super cute. The medical team, doctors, and assistants are always dedicated, highly skilled, and very gentle. The receptionists and guides always accompany and are enthusiastic with customers. …
Reply from the clinic
Thank you so much Thuy Tien for your sincere and warm sharing with Viet Han Dental! … More
The staff are very enthusiastic and dedicated. The price is reasonable compared to the service.
Reply from the clinic
Thank you Tuan Vo for your compliments to the Viet Han Dental team! Viet Han is very happy that the enthusiasm, dedication of the staff and the … More
I had my teeth done at Viet Han Dental Clinic and was very satisfied. The doctor gave detailed advice, was highly skilled, the process was gentle and painless. After the procedure, my teeth were beautiful and I could eat and chew more comfortably. I feel very secure in my choice!
Reply from the clinic
Thank you Tien Anh for trusting and choosing Viet Han Dental Clinic! Viet Han is very happy to know that the treatment process was gentle and … More
The clinic space is clean and modern. The doctors and staff are friendly and provide clear advice. After getting implants, I can eat and drink comfortably and have noticed a significant improvement in my quality of life.
Reply from the clinic
Thank you Tien Tran for taking the time to share your experience at Viet Han Dental Clinic! … More
I lost a tooth and was examined and consulted very carefully by the doctor. The staff gave enthusiastic advice. In addition, the dental clinic also has many tooth models for customers to look at and clearly describes each treatment. The clinic is clean and beautiful.
Reply from the clinic
Thank you Thanh Lam for trusting and sharing your valuable experience at Viet Han Dental Clinic! … More
Good service quality, the receptionist is very enthusiastic and cute
Reply from the clinic
Thank you Thinh Nguyen for your compliments on the quality of service and especially the receptionist! … More
I recently had a dental check-up and some basic services at Viet Han Dental Clinic, so I'm writing a review for anyone looking for a dental clinic to 참고 (reference). …
Reply from the clinic
Thank you Quynh Nhu for sharing your detailed and sincere experience at Viet Han Dental Clinic. … More
We had a family experience. The staff is friendly and we could speak English without problem. They also cured us with professionality
Reply from the clinic
Thank you so much for sharing your family’s experience with us. We’re happy to know that our friendly staff and English communication made … More
At first, everything was fine—they greeted me politely and promised "international standards." Then the circus began: the answers dragged on forever, and my tone became rude, as if I owed them something. Management? If their goal is a …
Reply from the clinic
Response from the owner Edited 5 months agoDear Олеся Семенчук, First of all, we would like to sincerely thank you for taking the time to share … More
I contacted Nha Khoa Việt Hàn hoping for professional and modern dental care. Unfortunately, the communication and service were extremely disappointing. When I asked clear and simple questions about their treatment methods (for example, …
Reply from the clinic
Response from the owner Edited 5 months agoDear Nikita Sem, First and foremost, Viet Han Dental Clinic sincerely thanks you for taking the … More
We go to this dentistry regularly; the doctors are great and the price/quality ratio is excellent. I highly recommend it 👍🏻 …
Reply from the clinic
Thank you sincerely for your kind feedback and for trusting us with your dental care on a regular basis. … More
I had an appointment with Dr. Ai, the best doctor I've ever met. They installed a bridge, but it still needs a lot of work. …
Reply from the clinic
Thank you so much for your kind and heartfelt feedback! We’re truly happy to know that you trusted Dr. Ai with your treatment and felt … More
Very nice. Come back in the second time. Like you wery much!!!!
Reply from the clinic
hank you so much for coming back to us for the second time! It truly means a lot that you trust and choose our clinic again. Your kind words … More
This is a great clinic. We've been going there twice in a year while on vacation. The first time, my wife had a toothache, and they fixed it. We recently brought our children in for a checkup, and they treated their cavities.
Reply from the clinic
Thank you so much for your kind feedback and for trusting our clinic again! We’re delighted that you’ve come back to us during your vacation for the second … More
The best dentist I've ever been to. Reasonable prices, top-notch staff, and top-notch quality of work. I had my teeth cleaned and a filling done.
Reply from the clinic
Thank you so much for your kind words! We’re truly honored to know that you consider our clinic the best you’ve ever … More
Great clinic, my first time getting fillings pain-free and fast!!! I recommend them to everyone.
Reply from the clinic
Thank you so much for sharing your experience! We’re very happy to know that your treatment was comfortable, quick, and … More
Came with a friend to do teeth, prices are very low, very kind and nice doctors. Did cleaning and 2 teeth, did everything very quickly and efficiently, I recommend
Reply from the clinic
Thank you so much for choosing Viet Han Dental Clinic and for sharing your kind words. … More
I had two teeth fixed in two hours, and the doctor spoke Russian. The clinic was very clean and well-maintained. Everyone was polite.
Reply from the clinic
Thank you so much for trusting Viet Han Dental Clinic. We’re delighted to know that you felt comfortable with our Russian-speaking … More
Good experience, enthusiastic consultant, smooth tooth extraction, cute baby photo
Reply from the clinic
Thank you, Anhh Phươngg, for trusting and sharing your experience with Viet Han Dental Clinic. … More
I had my teeth cleaned for 250,000 dong, although it was done by an assistant and not a doctor, but it was done well. Locals also go for cleanings.
Reply from the clinic
Thank you so much for trusting and choosing Viet Han Dental. We are delighted to know that you were satisfied with your teeth cleaning … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from Viet Han Dental.
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