Patients
Reviews of Viet Han Dental.
Nha Trang, Vietnam. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Viet Han Dental is Nha Trang's most prominent tourist dental clinic with exceptional equipment, multilingual coordinators, and a track record of complex multi-week work praised by Australians and Germans. However, confirmed incentivized review solicitation undermines the rating, and a serious filling malpractice case (Dr. Tinh: wrong height, healthy tooth damaged, abscess caused) combined with rude staff incidents reveals quality control gaps beneath the polished tourist-facing image.
Authenticity
4/10Baseline 8: website, 10+ named staff, 6 specialists, iTero Lumina + CBCT + DiO implants, multi-week treatments confirmed, Nha Trang tourist hub. -3 Heavy: M P (1-star, 8-year Vietnam resident) explicitly confirms clinic offers discounts/gifts for 5-star testimonials. -1 Light: T.V review uses starred template format. Final 4.
Treatment quality
4/10Baseline 8: complete mouth overhaul (implants+bridges+crowns) praised vs Thailand/Australia; 3 Lava Plus crowns in under a week vs Germany; 2-year braces tracked; CT + honest no-treatment referral. -3 Heavy: Dr. Tinh — wrong-height filling, dismissed patient twice, filed down healthy tooth, caused abscess. -1 Light: Annet Santeei — upselling of filling replacement when fillings confirmed intact. Final 4.
Cleanliness
8/10Baseline 8: ultra-modern equipment; CT scan room confirmed; 'ultra-modern and very clean' (a mart); iTero Lumina scanner; no negative cleanliness signals. Final 8.
Team
5/10Baseline 7: 10+ named staff; Russian-speaking Dr. Inga; Sophia+Rachel+Lisa coordinators; Dr. Tu Anh+Son husband-wife ortho team; free consultation when no treatment needed; 24/7 coordinator availability (Panthera Onca). -2 Medium: Dr. Inga rude to child, said treatment 'costs pennies, not interested in difficult children' (Anna Borisova); receptionist Sohia described as extremely rude (Alina Nebesnaya). Final 5.
Price value
8/10Baseline 8: cleaning 250k VND; 3 Lava Plus crowns praised vs Germany; full arch crowns $5k AUD (fraction of Australia); fillings 1,200-9,000 RUB equivalent; free CT scan+consultation; free X-ray confirmed multiple patients. Final 8.
Tourist suitability
8/10Baseline 8: Nha Trang beach resort tourist hub; multilingual English+Russian; Sophia+Rachel+Lisa+Ngan coordinators; serves Australians, Russians, Germans, Israelis, Dutch, Korean; Gary MacDougall explicitly recommends over HCMC for dental tourists; walk-in and appointment both accepted. Final 8.
What comes up well
- Complete mouth overhaul (implants + bridges + crowns) praised as fraction of Australian cost and cheaper than Thailand quotes (Geoff Linney)
- 3 Lava Plus ceramic crowns + onlays completed in under a week — compared favorably to German dentists (Panthera Onca)
- Russian-speaking Dr. Inga; multilingual coordinators Sophia, Rachel, Lisa, Ngan available for international patients
- Honest CT scan + no-charge consultation when no treatment needed (Smokewith Me, yehuda schor)
- Top 1 Nha Trang by Global Clinic Rating; 9+ years; 20,000+ patients; iTero Lumina + CBCT + DiO implants
Points to weigh
- M P (1-star): clinic confirmed offering discounts/gifts for 5-star testimonials — incentivized review solicitation program
- Dr. Tinh: filling aligned incorrectly, dismissed patient's complaints twice, filed down healthy tooth instead of fixing filling, caused abscess requiring further treatment
- Dr. Inga: rude to child patient, stated 'treatment costs pennies, not interested in difficult children' (Anna Borisova)
- Annet Santeei (2-star): upselling — claimed fillings needed replacement when they were confirmed intact by patient
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
The best clinic in the city! I have been trusting my teeth to them for several years. I can talk a lot about the pros and cons of this clinic, personally for me, there are none. The doctor copes with even the most difficult cases with ease, …
Reply from the clinic
Thank you so much for your heartfelt words and for trusting Nha Khoa Việt Hàn over the years. … More
I got braces here, the doctor gave enthusiastic and dedicated advice, the assistants here are friendly.
Reply from the clinic
Thank you Anh Tuan for choosing Viet Han Dental Clinic for your orthodontic journey. … More
Viet Han Dental Clinic provides excellent consultation and customer care.
Reply from the clinic
Thank you Quang Huynh for trusting and complimenting Viet Han Dental Clinic. Viet Han always strives to not only bring good treatment results but also create … More
Dental clinic welcomes, enthusiastic service, highly skilled doctors. Will come back.
Reply from the clinic
Thank you, Yen Nguyen, for your trust and kind words about the Viet Han Dental team. … More
Good service, enthusiastic staff, gentle and dedicated doctor 10 points
Reply from the clinic
Thank you Thu Hoang very much for your lovely compliments to Viet Han Dental Clinic. … More
Very good service, friendly staff and excellent treatment. I am happy with everything.
Reply from the clinic
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the service, staff, and … More
Thank you very much to the doctor PHẠM QUỐC ĐẠT for the careful treatment of my teeth, I really liked the service.
Reply from the clinic
Response from the owner Edited 6 months agoThank you so much for your kind words and for trusting Viet Han Dental. We’re very happy to hear that Mr. Phạm Quốc Đạt’s careful treatment and our … More
Friends recommended this clinic. Now, in addition to preventive treatment, I also undergo orthodontic treatment and am absolutely happy with everything! Professional dentists, very polite and attentive staff. The clinic is very clean and equipped with all modern technologies for treatment. Thank you very much!
Reply from the clinic
Thank you so much for sharing your wonderful experience! We’re truly happy to know that you feel confident and satisfied not only with … More
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